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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Strategic Financial Planning for Public Sector Services (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Strategic Financial Planning for Public Sector Services (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R670 Discovery Miles 6 700 Ships in 10 - 15 working days

Strategic Financial Planning for the Public Sector is one of a series of books entitled "Essential Skills for the Public Sector". It promotes the importance of strategic financial planning and how this can have a dramatic impact on financial monitoring and control, as well as assisting the organisation to achieve value for money. The areas covered include financial planning processes, risk analysis, resource management strategies, income generation and cost benefit analysis. The book is designed to give managers, particularly those responsible for financial decision making, ideas to maximise the use of their financial resources and meet the organisation's long term financial goals. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Finance for Non Financial Public Sector Managers (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Finance for Non Financial Public Sector Managers (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R664 Discovery Miles 6 640 Ships in 10 - 15 working days

Finance for Non-Financial Public Sector Managers is one of a series of books entitled "Essential Skills for the Public Sector". It is increasingly important for public sector managers to have an understanding of finance to perform their jobs and deliver value for money services. It explains the principles of finance as well as financial information such as income and expenditure accounts, balance sheets, cashflows and financial performance indicators. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Redefining the Role of the Community Interpreter - The Concept of Role-Space (Paperback): Peter Llewellyn-Jones, Robert G. Lee Redefining the Role of the Community Interpreter - The Concept of Role-Space (Paperback)
Peter Llewellyn-Jones, Robert G. Lee; Foreword by Cynthia B. Roy
R935 Discovery Miles 9 350 Ships in 10 - 15 working days
A Chronicle of Echoes - Who's Who in the Implosion of American Public Education (Paperback): Mercedes K. Schneider A Chronicle of Echoes - Who's Who in the Implosion of American Public Education (Paperback)
Mercedes K. Schneider
R1,031 Discovery Miles 10 310 Ships in 10 - 15 working days

"Corporate reform" is not reform at all. Instead, it is the systematic destruction of the foundational American institution of public education. The primary motivation behind this destruction is greed. Public education in America is worth almost a trillion dollars a year. Whereas American public education is a democratic institution, its destruction is being choreographed by a few wealthy, well-positioned individuals and organizations. This book investigates and exposes the handful of people and institutions that are often working together to become the driving force behind destroying the community public school.

Business Planning in the Public Sector (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Business Planning in the Public Sector (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R662 Discovery Miles 6 620 Ships in 10 - 15 working days

This book is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the process of identifying a clear vision, SMART objectives, strategies and action plans for public sector and not-for-profit organisations. Business planning is an essential process to ensure the long term future viability and sustainability of an organisation. It gives direction and a framework within which public services can be delivered and continuously developed to meet the challenges of change and constraints. Effective planning assists managers to ensure they deliver the best possible service within the resources available. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Foreign Service Officer Test (FSOT) 2013 Edition - Complete Study Guide to the Written Exam and Oral Assessment (Paperback):... Foreign Service Officer Test (FSOT) 2013 Edition - Complete Study Guide to the Written Exam and Oral Assessment (Paperback)
Adar Review
R571 Discovery Miles 5 710 Ships in 10 - 15 working days
The State Role in School Turnaround - Emerging Best Practices (Paperback): Lauren Morando Rhim, Sam Redding The State Role in School Turnaround - Emerging Best Practices (Paperback)
Lauren Morando Rhim, Sam Redding
R1,591 Discovery Miles 15 910 Ships in 10 - 15 working days

With chapters written by leading researchers and practitioners actively engaged in the work, this Edited Volume examines the role of the state education agency in school turnaround efforts. An emphasis is placed on practical application of research and best practice related to the State Education Agency's (SEA's) critical leadership role in driving and supporting successful school turnaround efforts. The Edited Volume is organized around the Center on School Turnaround's four objectives, with sections devoted to each: 1.Create a Pro-Turnaround Statutory and Regulatory Environment 2.Administer and Manage Turnaround Efforts Effectively 3.Provide Targeted and Timely Technical Assistance to Local Educational Agencies and Schools 4.Advocate and Lead to Build Support for Local Turnaround Efforts Chapters include: a) brief literature review, b) examples from SEAs (and/or concrete examples of proposed SEA practices), and c) action principles for the SEA.

Private & Public Sector Workers - Select Characteristics (Paperback, New): Frederick Jacobs, Luther Harvey Private & Public Sector Workers - Select Characteristics (Paperback, New)
Frederick Jacobs, Luther Harvey
R1,291 Discovery Miles 12 910 Ships in 12 - 19 working days

An issue for Congress and state and local governments is whether the pay and benefits of public workers are comparable to those of workers in the private sector. To deal with budget deficits, many policymakers are looking at the pay and benefits of public sector employees as a way to reduce government spending. This book provides a comparison of selected characteristics, including age, education, and occupation, of public and private sector workers.

Costing and Pricing Public Sector Services (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Costing and Pricing Public Sector Services (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R667 Discovery Miles 6 670 Ships in 10 - 15 working days

Costing and Pricing Public Sector Services is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the process of identifying service costs, establishing unit costs, and cost control, all essential activities for ensuring value for money and accountability. It is an important text for all those working in the a public and not for profit environment as it takes private sector principles and translates them into practical tools that can be applied to public services. With increasing competition seen as a method to improve services and drive down costs, understanding the true cost of public services is important. This book also tackles many of the day to day problems that may be encountered when trying to develop unit costs for a public service entering a market led environment. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

The Reform And Abolition Of The Traditional Chinese Examination System (Hardcover): Wolfgang Franke The Reform And Abolition Of The Traditional Chinese Examination System (Hardcover)
Wolfgang Franke
R996 Discovery Miles 9 960 Ships in 10 - 15 working days
UGC NET Management: Paper I, II & III (Paperback): R. Gupta UGC NET Management: Paper I, II & III (Paperback)
R. Gupta
R1,504 Discovery Miles 15 040 Ships in 10 - 15 working days
The Rhodesia Civil Service List 1902 (Paperback): British South Africa Company The Rhodesia Civil Service List 1902 (Paperback)
British South Africa Company
R384 Discovery Miles 3 840 Ships in 10 - 15 working days

The RHODESIA CIVIL LIST 1902 contains a full list of all officers and staff employed by the British South Africa Company in the local administration of the territories of Rhodesia and Northern Rhodesia (now Zimbabwe and Zambia) in 1902. Invaluable for medal, historical, military or genealogical research, the Civil List includes brief biographical entries for many of the individuals identified.

Fire Service Features of Buildings and Fire Protection Systems (Paperback): Occupational Safety Department of Labor Fire Service Features of Buildings and Fire Protection Systems (Paperback)
Occupational Safety Department of Labor
R523 Discovery Miles 5 230 Ships in 10 - 15 working days

The purpose of this manual is to increase the safety of building occupants and emergency responders by streamlining fire service interaction with building features and fire protection systems. The information in this manual will assist designers of buildings and fire protective systems to better understand the needs of the fire service when they are called upon to help.

The Reform And Abolition Of The Traditional Chinese Examination System (Paperback): Wolfgang Franke The Reform And Abolition Of The Traditional Chinese Examination System (Paperback)
Wolfgang Franke
R678 Discovery Miles 6 780 Ships in 10 - 15 working days
Quality in the Public Sector (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Quality in the Public Sector (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R665 Discovery Miles 6 650 Ships in 10 - 15 working days

Quality in the Public Sector is one of a series of books entitled "Essential Skills for the Public Sector". It sets out ways in which those providing public sector services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality and the cost versus the benefit of introducing quality systems. It is increasingly important that quality services are maintained whilst striving towards achieving value for money from public funds. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Marketing Public Sector Services (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Marketing Public Sector Services (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R663 Discovery Miles 6 630 Ships in 10 - 15 working days

Marketing Public Sector Services is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the fundamental principles of marketing and applies them to a public sector context. The content includes the marketing mix, how to develop a marketing plan, market research techniques and examples of how to implement a marketing strategy and plan. It is increasingly important that public sector services are customer focussed and effective marketing helps to achieve this. Whether or not the public service being delivered is in a competitive environment, managers should see marketing as a fundamental part of the management process. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Introduction to Industrial Organization (Hardcover, second edition): Luis M.B. Cabral Introduction to Industrial Organization (Hardcover, second edition)
Luis M.B. Cabral
R2,521 R2,284 Discovery Miles 22 840 Save R237 (9%) Ships in 9 - 17 working days

An issue-driven introduction to industrial organization, thoroughly updated and revised. The study of industrial organization (IO)-the analysis of the way firms compete with one another-has become a key component of economics and of such related disciplines as finance, strategy, and marketing. This book provides an issue-driven introduction to industrial organization. Although formal in its approach, it is written in a way that requires only basic mathematical training. It includes a vast array of examples, from both within and outside the United States. This second edition has been thoroughly updated and revised. In addition to updated examples, this edition presents a more systematic treatment of public policy implications. It features added advanced sections, with analytical treatment of ideas previously presented verbally; and exercises, which allow for a deeper and more formal understanding of each topic. The new edition also includes an introduction to such empirical methods as demand estimation and equilibrium identification. Supplemental material is available online.

BTEC Level 3 National Public Services Student Book 2 (Paperback): Debra Gray, Tracey Lilley, Elizabeth Toms BTEC Level 3 National Public Services Student Book 2 (Paperback)
Debra Gray, Tracey Lilley, Elizabeth Toms
R1,422 Discovery Miles 14 220 Ships in 12 - 19 working days

Combined with Student Book 1, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so teachers can have total confidence they have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

Public Sector Economics for Developing Countries (Paperback, 2nd Revised edition): Michael Howard, Althea La Foucade, Ewan Scott Public Sector Economics for Developing Countries (Paperback, 2nd Revised edition)
Michael Howard, Althea La Foucade, Ewan Scott
R1,654 Discovery Miles 16 540 Ships in 10 - 15 working days

Discusses the impact of public sector in economic development. This title analyzes public goods, market failure, the role of government, public choice and political business cycles, and government revenues and expenditures. It also explores issues such as poverty alleviation, and the operation of the value-added tax in developing countries.

BTEC Level 3 National Public Services Student Book 1 (Paperback): Debra Gray, Tracey Lilley, Elizabeth Toms BTEC Level 3 National Public Services Student Book 1 (Paperback)
Debra Gray, Tracey Lilley, Elizabeth Toms 1
R1,368 Discovery Miles 13 680 Ships in 12 - 19 working days

Combined with our Student Book 2, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so you can have total confidence students will have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

Change (Transformation) in Public Sector Organizations (Paperback, New): Ronald R. Sims Change (Transformation) in Public Sector Organizations (Paperback, New)
Ronald R. Sims
R1,592 Discovery Miles 15 920 Ships in 10 - 15 working days

"Change (Transformation) in Government Organizations" discusses recent efforts to bring about change in government organizations. The book brings together contributions by a number of managers, practitioners, academics and consultants in the study of international, federal, state, and local government efforts to respond to increased calls for change (transformation) in public sector organizations. Each contributor describes their work in this area using as a backdrop the fact that public sector organizations continue to be under new and substantial pressures to change and transform themselves. Hence a collection of current contributions such as those in this book are intended to add to the ongoing debates and rewriting of the success and failures of change in public sector organizations. The ultimate purpose of this book is to further our knowledge about the related issues and current efforts to bring about change or transformation in public sector organizations. The contributors, all experts with extensive experience as change agents in both public and private sector organizations not only support their analyses and discussions of specific cases and change (transformation) management issues but also provide practical tools, ideas and lessons learned, intended to be generalizable to other public sector agencies and helpful to those responsible for developing, implementing and evaluating similar efforts in the years to come. The audience for the book will be government managers, scholars and others interested in undertaking or learning about such efforts.

Indian Fiscal Federalism (Hardcover): Y.V. Reddy, GR Reddy Indian Fiscal Federalism (Hardcover)
Y.V. Reddy, GR Reddy
R894 Discovery Miles 8 940 Ships in 12 - 19 working days

Likening fiscal federalism to a game between the Union and the States, and among the States themselves, Indian Fiscal Federalism lays bare the complex rules of play. It examines the pivotal role of Finance Commissions and assesses momentous events since 2014, such as the replacement of the Planning Commission by NITI Aayog, the emergence of the GST Council, and the controversies surrounding the Fifteenth Finance Commission. The book offers a historical perspective on fiscal federalism, in particular the interplay and overlap of institutional mechanisms. In doing so, it examines persistent as well as immediate concerns, and offers a way forward. A contemporary, timely, and comprehensive analysis of fiscal federalism in India, this is a must-read for all those interested in the subject.

Administrative and Management Thinkers - Relevance in New Millennium (Hardcover): S.L. Goel Administrative and Management Thinkers - Relevance in New Millennium (Hardcover)
S.L. Goel
R727 Discovery Miles 7 270 Ships in 12 - 19 working days
Force-On-Force Police Training Using Airsoft - A manual for the law enforcement trainer on the use of Airsoft non-lethal... Force-On-Force Police Training Using Airsoft - A manual for the law enforcement trainer on the use of Airsoft non-lethal technology (Paperback)
Luis E Martinez Med
R427 Discovery Miles 4 270 Ships in 10 - 15 working days


In a gunfight, there's no second place winner...
Airsoft is the new frontier in the field of reality-based law enforcement training. Police trainers owe it to the profession and to the safety of all warriors to develop and implement the very best training methods available . Police officers must be trained in realistic, real-life situations with scenarios that elevate the stress level to simulate reality- anything less is unfair to our officers and a disservice to the profession. Airsoft technology fills the gap between static, square range based training and the reality of a dynamic armed confrontation. The technology is easy to master, low cost, and provides a realism to force-on-force training that is difficult to surpass. Force-On-Force Police Training Using Airsoft introduces police trainers to the how-to of using these weapons, the various types available, technical data, and offers sound advice on the safety aspects of reality-based training. This book provides a complete training program and is an essential addition to the police use-of-force instructor's library.

Tools for Innovators: Creative Strategies for Mana Managing Public Sector Organizations (Hardcover, 1st ed): S Cohen Tools for Innovators: Creative Strategies for Mana Managing Public Sector Organizations (Hardcover, 1st ed)
S Cohen
R1,375 Discovery Miles 13 750 Ships in 12 - 19 working days

While many books hype the latest fad, here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies.
-- Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review

Today's public administrators must be more than the effective managers of their agencies' internal operations. In order to manage a complex set of interorganizational relationships spanning governments, nonprofit organizations and private firms in a complex global economy, they and their organizations must be capable of great agility and change. Effectiveness is a necessary but not sufficient condition for success: Today's public managers must reach beyond competence to be creative innovators and agents of change.

This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, and in meeting and surmounting the challenges of a changing public sector.

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