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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Private & Public Sector Workers - Select Characteristics (Paperback, New): Frederick Jacobs, Luther Harvey Private & Public Sector Workers - Select Characteristics (Paperback, New)
Frederick Jacobs, Luther Harvey
R1,218 Discovery Miles 12 180 Ships in 10 - 15 working days

An issue for Congress and state and local governments is whether the pay and benefits of public workers are comparable to those of workers in the private sector. To deal with budget deficits, many policymakers are looking at the pay and benefits of public sector employees as a way to reduce government spending. This book provides a comparison of selected characteristics, including age, education, and occupation, of public and private sector workers.

Costing and Pricing Public Sector Services (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Costing and Pricing Public Sector Services (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R620 Discovery Miles 6 200 Ships in 18 - 22 working days

Costing and Pricing Public Sector Services is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the process of identifying service costs, establishing unit costs, and cost control, all essential activities for ensuring value for money and accountability. It is an important text for all those working in the a public and not for profit environment as it takes private sector principles and translates them into practical tools that can be applied to public services. With increasing competition seen as a method to improve services and drive down costs, understanding the true cost of public services is important. This book also tackles many of the day to day problems that may be encountered when trying to develop unit costs for a public service entering a market led environment. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Foreign Service Officer Test (FSOT) 2013 Edition - Complete Study Guide to the Written Exam and Oral Assessment (Paperback):... Foreign Service Officer Test (FSOT) 2013 Edition - Complete Study Guide to the Written Exam and Oral Assessment (Paperback)
Adar Review
R532 Discovery Miles 5 320 Ships in 18 - 22 working days
The Reform And Abolition Of The Traditional Chinese Examination System (Hardcover): Wolfgang Franke The Reform And Abolition Of The Traditional Chinese Examination System (Hardcover)
Wolfgang Franke
R923 Discovery Miles 9 230 Ships in 18 - 22 working days
The Rhodesia Civil Service List 1902 (Paperback): British South Africa Company The Rhodesia Civil Service List 1902 (Paperback)
British South Africa Company
R354 Discovery Miles 3 540 Ships in 18 - 22 working days

The RHODESIA CIVIL LIST 1902 contains a full list of all officers and staff employed by the British South Africa Company in the local administration of the territories of Rhodesia and Northern Rhodesia (now Zimbabwe and Zambia) in 1902. Invaluable for medal, historical, military or genealogical research, the Civil List includes brief biographical entries for many of the individuals identified.

Business Planning in the Public Sector (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Business Planning in the Public Sector (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R616 Discovery Miles 6 160 Ships in 18 - 22 working days

This book is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the process of identifying a clear vision, SMART objectives, strategies and action plans for public sector and not-for-profit organisations. Business planning is an essential process to ensure the long term future viability and sustainability of an organisation. It gives direction and a framework within which public services can be delivered and continuously developed to meet the challenges of change and constraints. Effective planning assists managers to ensure they deliver the best possible service within the resources available. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Fire Service Features of Buildings and Fire Protection Systems (Paperback): Occupational Safety Department of Labor Fire Service Features of Buildings and Fire Protection Systems (Paperback)
Occupational Safety Department of Labor
R488 Discovery Miles 4 880 Ships in 18 - 22 working days

The purpose of this manual is to increase the safety of building occupants and emergency responders by streamlining fire service interaction with building features and fire protection systems. The information in this manual will assist designers of buildings and fire protective systems to better understand the needs of the fire service when they are called upon to help.

UGC NET Management: Paper I, II & III (Paperback): R. Gupta UGC NET Management: Paper I, II & III (Paperback)
R. Gupta
R1,392 Discovery Miles 13 920 Ships in 18 - 22 working days
Quality in the Public Sector (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Quality in the Public Sector (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R619 Discovery Miles 6 190 Ships in 18 - 22 working days

Quality in the Public Sector is one of a series of books entitled "Essential Skills for the Public Sector". It sets out ways in which those providing public sector services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality and the cost versus the benefit of introducing quality systems. It is increasingly important that quality services are maintained whilst striving towards achieving value for money from public funds. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Marketing Public Sector Services (Paperback, 2nd Revised edition): Jennifer Bean, Lascelles Hussey Marketing Public Sector Services (Paperback, 2nd Revised edition)
Jennifer Bean, Lascelles Hussey
R617 Discovery Miles 6 170 Ships in 18 - 22 working days

Marketing Public Sector Services is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the fundamental principles of marketing and applies them to a public sector context. The content includes the marketing mix, how to develop a marketing plan, market research techniques and examples of how to implement a marketing strategy and plan. It is increasingly important that public sector services are customer focussed and effective marketing helps to achieve this. Whether or not the public service being delivered is in a competitive environment, managers should see marketing as a fundamental part of the management process. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

The Reform And Abolition Of The Traditional Chinese Examination System (Paperback): Wolfgang Franke The Reform And Abolition Of The Traditional Chinese Examination System (Paperback)
Wolfgang Franke
R631 Discovery Miles 6 310 Ships in 18 - 22 working days
Public Sector Economics for Developing Countries (Paperback, 2nd Revised edition): Michael Howard, Althea La Foucade, Ewan Scott Public Sector Economics for Developing Countries (Paperback, 2nd Revised edition)
Michael Howard, Althea La Foucade, Ewan Scott
R1,530 Discovery Miles 15 300 Ships in 18 - 22 working days

Discusses the impact of public sector in economic development. This title analyzes public goods, market failure, the role of government, public choice and political business cycles, and government revenues and expenditures. It also explores issues such as poverty alleviation, and the operation of the value-added tax in developing countries.

Change (Transformation) in Public Sector Organizations (Paperback, New): Ronald R. Sims Change (Transformation) in Public Sector Organizations (Paperback, New)
Ronald R. Sims
R1,472 Discovery Miles 14 720 Ships in 18 - 22 working days

"Change (Transformation) in Government Organizations" discusses recent efforts to bring about change in government organizations. The book brings together contributions by a number of managers, practitioners, academics and consultants in the study of international, federal, state, and local government efforts to respond to increased calls for change (transformation) in public sector organizations. Each contributor describes their work in this area using as a backdrop the fact that public sector organizations continue to be under new and substantial pressures to change and transform themselves. Hence a collection of current contributions such as those in this book are intended to add to the ongoing debates and rewriting of the success and failures of change in public sector organizations. The ultimate purpose of this book is to further our knowledge about the related issues and current efforts to bring about change or transformation in public sector organizations. The contributors, all experts with extensive experience as change agents in both public and private sector organizations not only support their analyses and discussions of specific cases and change (transformation) management issues but also provide practical tools, ideas and lessons learned, intended to be generalizable to other public sector agencies and helpful to those responsible for developing, implementing and evaluating similar efforts in the years to come. The audience for the book will be government managers, scholars and others interested in undertaking or learning about such efforts.

State and Local Fiscal Policy - Thinking Outside the Box? (Hardcover): Sally Wallace State and Local Fiscal Policy - Thinking Outside the Box? (Hardcover)
Sally Wallace
R3,727 Discovery Miles 37 270 Ships in 10 - 15 working days

The last few decades have presented a new set of challenges and opportunities for public finances. Demographic trends have put substantial pressure on non-discretionary public expenditures such as health care, while legal challenges have put pressure on education financing. The author illustrates how these national trends have also impacted state and local finances ? some directly, others indirectly. The economic downturn further constrains state and local governments? options for dealing with national trends. Constituents? sentiment toward the size of government further exacerbates fiscal choices for state and local governments.In this broad and illuminating volume, experts on public finance discuss innovations in state and local tax policy implemented or considered over the course of the last three decades. The authors provide original work that analyzes whether state and local governments have ?gone outside the box? to deal with the strains of current public finances or have gotten along by adhering to the status quo. Well-known scholars in the area of state and local public finance consider actual practices and analyze potential policy changes for the future.Public policy and public finance scholars and students as well as policy makers will find much of interest in this impressive and original collection.

Indian Fiscal Federalism (Hardcover): Y.V. Reddy, GR Reddy Indian Fiscal Federalism (Hardcover)
Y.V. Reddy, GR Reddy
R846 Discovery Miles 8 460 Ships in 10 - 15 working days

Likening fiscal federalism to a game between the Union and the States, and among the States themselves, Indian Fiscal Federalism lays bare the complex rules of play. It examines the pivotal role of Finance Commissions and assesses momentous events since 2014, such as the replacement of the Planning Commission by NITI Aayog, the emergence of the GST Council, and the controversies surrounding the Fifteenth Finance Commission. The book offers a historical perspective on fiscal federalism, in particular the interplay and overlap of institutional mechanisms. In doing so, it examines persistent as well as immediate concerns, and offers a way forward. A contemporary, timely, and comprehensive analysis of fiscal federalism in India, this is a must-read for all those interested in the subject.

Administrative and Management Thinkers - Relevance in New Millennium (Hardcover): S.L. Goel Administrative and Management Thinkers - Relevance in New Millennium (Hardcover)
S.L. Goel
R688 Discovery Miles 6 880 Ships in 10 - 15 working days
Tools for Innovators: Creative Strategies for Mana Managing Public Sector Organizations (Hardcover, 1st ed): S Cohen Tools for Innovators: Creative Strategies for Mana Managing Public Sector Organizations (Hardcover, 1st ed)
S Cohen
R1,297 Discovery Miles 12 970 Ships in 10 - 15 working days

While many books hype the latest fad, here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies.
-- Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review

Today's public administrators must be more than the effective managers of their agencies' internal operations. In order to manage a complex set of interorganizational relationships spanning governments, nonprofit organizations and private firms in a complex global economy, they and their organizations must be capable of great agility and change. Effectiveness is a necessary but not sufficient condition for success: Today's public managers must reach beyond competence to be creative innovators and agents of change.

This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, and in meeting and surmounting the challenges of a changing public sector.

Force-On-Force Police Training Using Airsoft - A manual for the law enforcement trainer on the use of Airsoft non-lethal... Force-On-Force Police Training Using Airsoft - A manual for the law enforcement trainer on the use of Airsoft non-lethal technology (Paperback)
Luis E Martinez Med
R393 Discovery Miles 3 930 Ships in 18 - 22 working days


In a gunfight, there's no second place winner...
Airsoft is the new frontier in the field of reality-based law enforcement training. Police trainers owe it to the profession and to the safety of all warriors to develop and implement the very best training methods available . Police officers must be trained in realistic, real-life situations with scenarios that elevate the stress level to simulate reality- anything less is unfair to our officers and a disservice to the profession. Airsoft technology fills the gap between static, square range based training and the reality of a dynamic armed confrontation. The technology is easy to master, low cost, and provides a realism to force-on-force training that is difficult to surpass. Force-On-Force Police Training Using Airsoft introduces police trainers to the how-to of using these weapons, the various types available, technical data, and offers sound advice on the safety aspects of reality-based training. This book provides a complete training program and is an essential addition to the police use-of-force instructor's library.

Australian Department Heads Under Howard - Career Paths and Practice - Collected Articles from The Canberra Times (Paperback):... Australian Department Heads Under Howard - Career Paths and Practice - Collected Articles from The Canberra Times (Paperback)
Paul Malone
R563 Discovery Miles 5 630 Ships in 18 - 22 working days
Humanitarian Principles (Paperback): Thorsten Volberg Humanitarian Principles (Paperback)
Thorsten Volberg
R1,021 Discovery Miles 10 210 Ships in 18 - 22 working days

The humanitarian principles of humanity, neutrality and impartiality provide an ethical framework that defines and delineates the humanitarian space within which relief agencies are supposed to operate. Current experiences, however, show that these traditional principles were not designed to cope with the development underlying the increasing merging of humanitarian aid and politics. To avoid political manipulation, relief organizations must rethink these principles and face the responsibility of getting more involved in the broader political arena to be able to take appropriate action, and to avoid long-term damages on a society. The author examines the difficult realities in a heterogenic humanitarian environment, by addressing all the complex legal and political issues surrounding an emergency, including the impact of external actors like donors, host governments, and armed forces. It therefore provides a realistic understanding for everyone who is working in the field of humanitarian aid and development policy of the possibilities and limits of being "neutral" and "impartial" in current crisis responses. In this regard, the paper further analyzes the 'Sphere' process on how far it is taking political influences on humanitarian aid into consideration, and can thus actually be seen as a reasonable guideline for relief organizations in the 21st century.

Participatory Budgeting (Paperback): Anwar Shah Participatory Budgeting (Paperback)
Anwar Shah
R1,235 Discovery Miles 12 350 Ships in 18 - 22 working days

In the past three or four decades, public finance theorists and practitioners have struggled to identify and design institutional arrangements to help close the gap between the preferences of voters and the mix of public services actually delivered. Participatory budgeting is potentially a good approach. This book presents an authoritative guide to the principles and practice of participatory budgeting, providing a careful analysis of the potentials of participatory budgeting in strengthening inclusive and accountable governance as well as risks associated with interest group capture of participatory processes. For interested policy makers and practitioners, the book presents the 'nuts and bolts' of participatory budgeting. It provides a regional survey of such practices worldwide and draws lessons from seven individual country case studies. A CD-ROM included with the book contains these seven country case studies on Bangladesh, India, the Philippines, Russia, South Africa, Thailand and the Ukraine.

Legacy of June Pallot - Public Sector Financial Management Reform (Paperback, New): Susan Newberry Legacy of June Pallot - Public Sector Financial Management Reform (Paperback, New)
Susan Newberry
R1,602 Discovery Miles 16 020 Ships in 18 - 22 working days

This book brings together a selection of June Pallot's most significant work. Written from a country (New Zealand) that led the world in many aspects of its financial management reforms, this work provides thoughtful comment on matters that remain of crucial importance today, especially the constitutional need to carefully monitor and respond to the reform initiatives and motives of executive government. Revisiting accounting issues and developments in the public sector, and reminding readers that the fundamental purpose of government accounting is different from that for the business sector, this book provides a timely reminder of the need for caution when considering the application in the public sector of accounting techniques devised for business purposes. June Pallot's legacy challenges accountants in the public sector to find better ways of addressing ""collective decision-making under new governance approaches"", proposes ways forward and offers suggestions for future research. This book, prepared by her colleague Susan Newberry, is a tribute to June's work.

The Purchasing Of Health Care By Primary Care Organizations (Paperback): Mays The Purchasing Of Health Care By Primary Care Organizations (Paperback)
Mays
R1,744 Discovery Miles 17 440 Ships in 18 - 22 working days

Governments in a number of Western countries are attempting to improve the efficiency, appropriateness and equity of their health systems. One of the main ways of doing this is to devolve purchasing responsibility from national and regional to more local agencies based in primary care. These primary care organisations are allocated budgets that span both primary and secondary services. This book draws on an extensive government-funded evaluation of the UK primary care led total purchasing experiment to shed light on important questions raised by these policies. In particular, it attempts to answer these questions: * Can general practitioner led primary care organisations successfully use an ability to purchase health services to achieve either more efficient or better health care for their patients? * What are the ingredients of more or less successful primary care purchasing organisations? * What lessons can be drawn from the experience of such a large and complex evaluation?

The Special Law Governing Public Service Corporations, Vol 2 - And All Others Engaged in Public Employment (Paperback): Bruce... The Special Law Governing Public Service Corporations, Vol 2 - And All Others Engaged in Public Employment (Paperback)
Bruce Wyman
R1,004 Discovery Miles 10 040 Ships in 18 - 22 working days
Health Management Information Systems (Paperback, New): Jack Smith Health Management Information Systems (Paperback, New)
Jack Smith
R1,765 Discovery Miles 17 650 Ships in 18 - 22 working days

The growth and development of health information systems have been of a scale, and at a pace, that many health professionals are left wondering quite how to relate to the changes that have taken place. This comprehensive text is aimed at both practitioners and students, and it relates systems and management theories to applications found in health settings, and compares the best of international practice. It sets out the basic principles of health management information systems, and illustrates them with examples and case studies from a wide range of health care applications and from a number of different countries, including the USA, the UK, Germany and Australia. Ideal for practitioners, health care managers, and for undergraduate and postgraduate students in public health and clinical specializations, Health Management Information Systems shows how information can and should be best used as a management resource.

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