The RHODESIA CIVIL LIST 1902 contains a full list of all officers and staff employed by the British South Africa Company in the local administration of the territories of Rhodesia and Northern Rhodesia (now Zimbabwe and Zambia) in 1902. Invaluable for medal, historical, military or genealogical research, the Civil List includes brief biographical entries for many of the individuals identified.

This book is one of a series of books entitled "Essential Skills for the Public Sector". It sets out the process of identifying a clear vision, SMART objectives, strategies and action plans for public sector and not-for-profit organisations. Business planning is an essential process to ensure the long term future viability and sustainability of an organisation. It gives direction and a framework within which public services can be delivered and continuously developed to meet the challenges of change and constraints. Effective planning assists managers to ensure they deliver the best possible service within the resources available. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Quality in the Public Sector is one of a series of books entitled "Essential Skills for the Public Sector". It sets out ways in which those providing public sector services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality and the cost versus the benefit of introducing quality systems. It is increasingly important that quality services are maintained whilst striving towards achieving value for money from public funds. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.

Combined with Student Book 1, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so teachers can have total confidence they have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

Discusses the impact of public sector in economic development. This title analyzes public goods, market failure, the role of government, public choice and political business cycles, and government revenues and expenditures. It also explores issues such as poverty alleviation, and the operation of the value-added tax in developing countries.

Combined with our Student Book 2, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so you can have total confidence students will have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

"Change (Transformation) in Government Organizations" discusses recent efforts to bring about change in government organizations. The book brings together contributions by a number of managers, practitioners, academics and consultants in the study of international, federal, state, and local government efforts to respond to increased calls for change (transformation) in public sector organizations. Each contributor describes their work in this area using as a backdrop the fact that public sector organizations continue to be under new and substantial pressures to change and transform themselves. Hence a collection of current contributions such as those in this book are intended to add to the ongoing debates and rewriting of the success and failures of change in public sector organizations. The ultimate purpose of this book is to further our knowledge about the related issues and current efforts to bring about change or transformation in public sector organizations. The contributors, all experts with extensive experience as change agents in both public and private sector organizations not only support their analyses and discussions of specific cases and change (transformation) management issues but also provide practical tools, ideas and lessons learned, intended to be generalizable to other public sector agencies and helpful to those responsible for developing, implementing and evaluating similar efforts in the years to come. The audience for the book will be government managers, scholars and others interested in undertaking or learning about such efforts.

Likening fiscal federalism to a game between the Union and the States, and among the States themselves, Indian Fiscal Federalism lays bare the complex rules of play. It examines the pivotal role of Finance Commissions and assesses momentous events since 2014, such as the replacement of the Planning Commission by NITI Aayog, the emergence of the GST Council, and the controversies surrounding the Fifteenth Finance Commission. The book offers a historical perspective on fiscal federalism, in particular the interplay and overlap of institutional mechanisms. In doing so, it examines persistent as well as immediate concerns, and offers a way forward. A contemporary, timely, and comprehensive analysis of fiscal federalism in India, this is a must-read for all those interested in the subject.

In a gunfight, there's no second place winner...
Airsoft is the new frontier in the field of reality-based law enforcement training. Police trainers owe it to the profession and to the safety of all warriors to develop and implement the very best training methods available . Police officers must be trained in realistic, real-life situations with scenarios that elevate the stress level to simulate reality- anything less is unfair to our officers and a disservice to the profession. Airsoft technology fills the gap between static, square range based training and the reality of a dynamic armed confrontation. The technology is easy to master, low cost, and provides a realism to force-on-force training that is difficult to surpass. Force-On-Force Police Training Using Airsoft introduces police trainers to the how-to of using these weapons, the various types available, technical data, and offers sound advice on the safety aspects of reality-based training. This book provides a complete training program and is an essential addition to the police use-of-force instructor's library.

While many books hype the latest fad, here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies.
-- Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review

Today's public administrators must be more than the effective managers of their agencies' internal operations. In order to manage a complex set of interorganizational relationships spanning governments, nonprofit organizations and private firms in a complex global economy, they and their organizations must be capable of great agility and change. Effectiveness is a necessary but not sufficient condition for success: Today's public managers must reach beyond competence to be creative innovators and agents of change.

This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators.

The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, and in meeting and surmounting the challenges of a changing public sector.

The humanitarian principles of humanity, neutrality and impartiality provide an ethical framework that defines and delineates the humanitarian space within which relief agencies are supposed to operate. Current experiences, however, show that these traditional principles were not designed to cope with the development underlying the increasing merging of humanitarian aid and politics. To avoid political manipulation, relief organizations must rethink these principles and face the responsibility of getting more involved in the broader political arena to be able to take appropriate action, and to avoid long-term damages on a society. The author examines the difficult realities in a heterogenic humanitarian environment, by addressing all the complex legal and political issues surrounding an emergency, including the impact of external actors like donors, host governments, and armed forces. It therefore provides a realistic understanding for everyone who is working in the field of humanitarian aid and development policy of the possibilities and limits of being "neutral" and "impartial" in current crisis responses. In this regard, the paper further analyzes the 'Sphere' process on how far it is taking political influences on humanitarian aid into consideration, and can thus actually be seen as a reasonable guideline for relief organizations in the 21st century.

For the first two thirds of the twentieth century, British government was among the most stable in the advanced industrial world. In the last three decades, the governing arrangements have been in turmoil and the country has been a pioneer in economic reform, and in public sector change. In this book, Michael Moran examines and explains the contrast between these two epochs. What turned Britain into a laboratory of political innovation? Britain became a formal democracy at the start of the twentieth century but the practice of government remained oligarchic. From the 1970s this oligarchy collapsed under the pressure of economic crisis. The British regulatory state is being constructed in its place. Moran challenges the prevailing view that this new state is liberal or decentralizing. Instead he argues that it is a new, threatening kind of interventionist state which is colonizing, dominating, and centralizing hitherto independent domains of civil society. The book is essential reading for all those interested in British political development and in the nature and impact of regulation.

Evaluating sustainable development is becoming increasingly important in policy making, evaluation practice and the scientific world in general. However, at present, there is neither a generally accepted set of measures and evaluation methods, nor specific standards to be met. Sustainable Development in Europe addresses these issues and presents an important and concise analysis of state-of-the-art sustainable development evaluation policies, programmes and projects currently at work in Europe. The aim of this book is not to offer an all-encompassing overview of these efforts, but to raise the most significant issues involved in the planning and implementation of an evaluation project at international, national, regional and local levels. These include understanding sustainable development, the aims of the evaluation, the appropriate spatial or administrative level, and the limits of the particular system analysed. The principal topic areas for evaluators focused upon in this volume are concepts, evaluation methods and their applications. Each topic is accompanied by an illustrative example of a cutting-edge evaluation study indicating how best to apply the theoretically derived approaches in a practical way. In offering a common basis for the further development of research and applications regarding sustainability evaluations, this study will be of great interest to researchers and scholars at many levels of environmental, European, public sector and public policy studies. Evaluators will find methodological approaches and applied tools for their work. Policy makers will find the analysis of the most effective evaluation methodologies vitally useful, and NGOs and NPOs will also find that this book assists them in establishing evaluation as a learning tool.

In the past three or four decades, public finance theorists and practitioners have struggled to identify and design institutional arrangements to help close the gap between the preferences of voters and the mix of public services actually delivered. Participatory budgeting is potentially a good approach. This book presents an authoritative guide to the principles and practice of participatory budgeting, providing a careful analysis of the potentials of participatory budgeting in strengthening inclusive and accountable governance as well as risks associated with interest group capture of participatory processes. For interested policy makers and practitioners, the book presents the 'nuts and bolts' of participatory budgeting. It provides a regional survey of such practices worldwide and draws lessons from seven individual country case studies. A CD-ROM included with the book contains these seven country case studies on Bangladesh, India, the Philippines, Russia, South Africa, Thailand and the Ukraine.

Benefit-cost analysis (BCA) is the best technique for analyzing proposed or previously enacted projects to determine whether undertaking them is in the public interest, or for choosing between two or more mutually exclusive projects. An introduction to BCA for students as well as practitioners, this accessible volume describes the underlying economic theory and legal and philosophical foundations of BCA. BCA provides an objective framework around which discussion, correction and amendment can take place. Stated simply, it is the calculation of values for all the inputs and outputs from a project and then the subtraction of the first from the second. The authors' goal here is to take the mystery out of the process. They discuss practical issues of market-based valuation and aggregation, non-market valuation, practical applications of general equilibrium models, issues in discounting, and the impacts of risk and uncertainty in BCA. They also provide a list of resources and case studies looking at ethanol and the use of cellular phones by drivers. Straightforward in style and cutting-edge in coverage, this volume will be highly usable both as a text and a reference. Advanced undergraduates and masters students in public policy, public administration, economics and health care administration programs will find this a valuable resource. It will also be of great use to agencies that perform benefit-cost analyses.

This book brings together a selection of June Pallot's most significant work. Written from a country (New Zealand) that led the world in many aspects of its financial management reforms, this work provides thoughtful comment on matters that remain of crucial importance today, especially the constitutional need to carefully monitor and respond to the reform initiatives and motives of executive government. Revisiting accounting issues and developments in the public sector, and reminding readers that the fundamental purpose of government accounting is different from that for the business sector, this book provides a timely reminder of the need for caution when considering the application in the public sector of accounting techniques devised for business purposes. June Pallot's legacy challenges accountants in the public sector to find better ways of addressing ""collective decision-making under new governance approaches"", proposes ways forward and offers suggestions for future research. This book, prepared by her colleague Susan Newberry, is a tribute to June's work.

This book explores the roles and workings of the heads of government departments in six nations: departmental secretaries in Australia, departmentschefs in Denmark, directeurs d'administration in France, secretaris-generaal in the Netherlands, chief executives in New Zealand, and permanent secretaries in the UK. It also seeks to explore their 'infinite variety' by showing how inherited government traditions shape the response to reform. It examines how such reforms as privatization and contracting out have affected who does these jobs and how they do them. It asks whether the demands of the new public management have made departmental heads more accountable, more public and more vulnerable. For each of the six countries the authors give details of departmental secretaries' backgrounds, their career paths, their conditions of employment, their impacts, and their changing positions. Central to each chapter are short biographies or portraits of top officials with extensive quotations from interviews in which they talk about how they see their worlds and how, for instance, they now focus more on managing their departments and less on policy-making. The experience of senior public servants is brought vividly to life. This book is the first comprehensive, comparative portrait of top government officials, and is an important resource for students and scholars of politics, public policy and public management, and makes fascinating reading for all senior civil servants themselves.

Governments in a number of Western countries are attempting to improve the efficiency, appropriateness and equity of their health systems. One of the main ways of doing this is to devolve purchasing responsibility from national and regional to more local agencies based in primary care. These primary care organisations are allocated budgets that span both primary and secondary services. This book draws on an extensive government-funded evaluation of the UK primary care led total purchasing experiment to shed light on important questions raised by these policies. In particular, it attempts to answer these questions: * Can general practitioner led primary care organisations successfully use an ability to purchase health services to achieve either more efficient or better health care for their patients? * What are the ingredients of more or less successful primary care purchasing organisations? * What lessons can be drawn from the experience of such a large and complex evaluation?

The growth and development of health information systems have been of a scale, and at a pace, that many health professionals are left wondering quite how to relate to the changes that have taken place. This comprehensive text is aimed at both practitioners and students, and it relates systems and management theories to applications found in health settings, and compares the best of international practice. It sets out the basic principles of health management information systems, and illustrates them with examples and case studies from a wide range of health care applications and from a number of different countries, including the USA, the UK, Germany and Australia. Ideal for practitioners, health care managers, and for undergraduate and postgraduate students in public health and clinical specializations, Health Management Information Systems shows how information can and should be best used as a management resource.