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Strategic and performance management in the public sector (Paperback)
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Strategic and performance management in the public sector (Paperback)
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Public administration comprises two integrated components, namely
the political process in terms of which government policy is
formulated, and a management process in terms of how this policy
must be implemented. The introduction of strategic and performance
management systems and procedures in the public sector has become
international standard practice, often resulting in a comprehensive
redesign of the traditionally bureaucratic legislative framework -
strategic management links the government organisation to the
community, thus incorporating the actual needs of the community in
government's planning, while performance management gears the
organisation towards service delivery. Strategic and performance
management in the public sector provides an integrated management
model for 21st century government organisations. This title is a
step-by-step presentation of the strategic and performance
management process, starting with government policies and
culminating in a comprehensive performance management system. It
contains practical examples, activities, relevant legislation boxes
and supplementary material for further understanding.
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