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Books > Business & Economics > Business & management > Management & management techniques > General
Everywhere she looked, the world was in poor shape. And because she’d quit drinking, she no longer had the comfort blanket of alcohol to tamp down her anxiety. How did sober people stay sane? In recent times, the self-help industry has exploded into a multi- billion dollar global industry – and along with it has come every imaginable type of therapy, healing or general woo-woo. In the past, Rebecca scoffed at this industry, mocking its reliance on half-baked science and the way it appears to prey on the mentally fragile. But as she searched for a meaning of life that did not involve booze, she found it increasingly hard to rationalize her default scepticism. This shit really seems to work for some people, she reasoned. And it’s not like I have any particularly solid alternatives. Rebecca lives in Cape Town, the undisputed epicentre of ‘alternative’ paths to peace and enlightenment in South Africa. She decided that over the course of a year, she would embark on a quest for personal wellness, spiritual enlightenment and good old-fashioned happiness. She was willing, within reason, to try anything. She would open herself to even the most outlandish contemporary fads in self- improvement. What followed was a twelve-month immersion in the world of auras, chakras, hallucinogenic drugs, sweat lodges, sangomas, past lives and more. And by the end of it? Maybe she would find some new ways of thinking and living. Or maybe she would emerge with her prejudices untouched. Either way, it would be a good story.
Could you be the Branson of business, the Clarkson of cars or the Schwarzenegger of bodybuilding? Could you stand out as the great and lasting leader of your industry? In this book, Douglas Kruger takes us on a tour of different worlds and industries, unpacking the answer to a single question: What makes some people leaders in their field? Is it their disproportionate level of knowledge? Their charisma? Their marketing abilities? Is it the way they portray their own identities as ideals to be emulated by tribes of believers, or is it the way they have moved a body of knowledge forward? Most importantly, is it possible for us to emulate their success? The answer is a resounding Yes! In What Makes Them Great?, Kruger’s 50 practical, easy-to-follow suggestions spell out exactly what it would take for you to become so formidable within your own industry that your competitors struggle to keep up. Because, when you are the industry leader, the undisputed expert, the entire dynamic changes: the media and the deals come to you; your level of earning is exponentially higher; you enjoy privileged access and extraordinary leeway; you arrive to find the door already open. Find out what it would take for you to become the Branson of business, the Clarkson of cars, the Oprah of talk-show television, and reap the financial and personal rewards. Find out how you can become the leading name in your industry.
We are all on the journey. The hero’s journey is for everyone, and we are the hero in our own story. Being on the journey is the most human thing we can do – humanity will cease to grow or evolve if we follow the status quo. We live in a world of social media, hyper-connectedness, and convenience, but we are becoming less human the further down the path we go. Stepping into our own journey and finding the guidance and lessons to grow as a person is our destiny. Along the path, we find our mentors and face our trials. We are distracted, and we fail – we are human, after all. In the chaos, we eventually find the balance required to grow. This is a book about facing demons and meeting mages. The Shepherd and the Beast is about the universal truth that binds us; we are all the same, just on different parts of the same mythological journey. Tramayne Monaghan went on a journey of heroic proportions, learning how to be a leader from the best and learning lessons from the trials of beasts. Being thrust into leadership positions at a young age, these are the real-life lessons learnt and the steps the reader can take to absorb them. This is the story of a man trying to find meaning in leading others. This is a story of becoming a leader while discovering the shepherd and the beast …
Significantly revised and updated, this second edition of "Management for Engineers, Scientists and Technologists" is vital reading for all students of any of these subjects hoping to make it in the real world. Increasingly, students of engineering, science and technology subjects are finding that their success depends as much on general management skills and understanding operational systems as on their technical expertise. This book offers students that all- important firm foundation in management training. "Management for Engineers, Scientists and Technologists" offers a practical and accessible introduction to management and provides a comprehensive guide to the management tools used in managing people and other resources. Part 1 includes a series of chapters on management applications and concepts, starting with basic issues such as 'What is a business?' and 'What is management?', continuing through management of quality, materials and new product development and concluding with examples of successful companies who provide good models of management. Part 2 considers human resource management and communications, introduces tools and techniques for managing machines and materials, examines financial management, describes the procedures and tools of project management, analyses the supply system and the processes of inventory control, studies business planning and marketing, and concludes with a new chapter on the management of SMEs. The authors' significant experience in both teaching and industry provides valuable lessons in business management, and allows them to provide case studies with real insight.
There are a number of strategy books, international and local, available in the South African market. Why another one? What makes this book different? The third edition of the book features a number of new chapters, focusing on strategy implementation and change management, resource allocation and responsible leadership. It also includes a more detailed coverage of managing strategic risk. Features: The third edition of the book promotes a paradigm change with regard to the overall goal of strategic management. Traditionally, the goal is the achievement of sustained competitive advantage. The world is in desperate need of responsible managers and organisations. The responsible organisation requires change to achieve responsible competitiveness. Responsible competitiveness is achievable by integrating responsible management principles and factors throughout the strategic management process, which is the approach that we adopt in this book.
CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service. Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors? Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service. Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth. Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.
Principles of General Management: A Responsible Approach for Southern Africa responds to the need for a resource that provides students entering the field of management for the first time with fresh insights into responsible management. In particular, it is a resource that helps them to become responsible managers and leaders, to be change agents, and to act as the human foundation for responsible businesses. It is currently the first and only book written by South Africans for the South African and broader African market and that at the same time integrates the pillars of responsible management into the principal managerial functions.
Management Principles: a contemporary edition for Africa deals with the cornerstone principles of general management that have endured over many decades. The eighth edition of this comprehensive book on general management principles delves into the fundamentals of planning, organising, leading, controlling, and showcasing how these four management functions have stood the test of time amidst the challenges posed by, among others, the Fourth Industrial Revolution. From navigating artificial intelligence, data analytics, blockchain technology and other technological changes to sustainability issues, inclusive workplaces, and geo-political wars, this reader-friendly book exposes the student of management theory to real-life management issues. Backed by academic research, literature reviews and South African and African case studies, this book offers a practical roadmap for both management students and seasoned professionals who have to solve management problems and make sound management decisions. Written in an accessible style, it systematically covers all relevant management principles, providing a logical framework for understanding and implementation of these principles in a volatile business environment. In this fully-updated eighth edition, the authors have endeavoured to expose the reader to the relevant topics that managers of modern organisations must be familiar with. Furthermore, the book accommodates different learning styles by providing the following features:
Management Principles: a contemporary edition for Africa is written from a South African and African perspective. The uniqueness of this continent justifies a management approach that reflects Africa’s realities while being sensitive to the fact that Africa is part of the ever-growing borderless world.
The much-anticipated and inspiring memoir by Indra Nooyi, the trailblazing former CEO of PepsiCo, offering clear-eyed insight and a call to action for how our society can really blend work and family - and advance women - in the twenty-first century. For more than a dozen years as one of the world's most admired CEOs, Indra Nooyi redefined what it means to be an exceptional leader. The first woman, person of color, and immigrant to run a Fortune 50 company - and one of the foremost strategic thinkers of our time - Nooyi transformed PepsiCo with a unique vision, a vigorous pursuit of excellence, and a deep sense of purpose. Now, in a rich memoir brimming with grace, grit, and good humor, My Life in Full offers a firsthand view of a legendary career and the sacrifices it so often demanded. In her book, Nooyi shares the events that shaped her - from her childhood in 1960s India, to the Yale School of Management, to her rise as a consultant and corporate strategist who soon ascended into the most senior executive ranks. The book offers an intimate look inside PepsiCo, detailing how she steered the iconic American company toward healthier products and reinvented its environmental profile without curbing financial performance - despite resistance at every turn. At the same time, Nooyi built a home with her husband - also a high-powered executive - two daughters, and members of her extended family. My Life in Full includes her unvarnished take on the competing pressures on her attention and time, and what she learned along the way. This book, as has her personal journey, will inspire young women everywhere to believe that they, too, can climb to powerful roles without giving up on the desire for a family and children. But, as Nooyi eloquently argues, her story is not a call for women to simply try harder, but is proof of the importance of organised care structures in all of our success. Nooyi makes a clear, actionable, urgent call for business and government to prioritise the care ecosystem, from skilled care networks to zoning policy, to paid leave and flexible and predictable work hours, each so critical to unleashing the economy's full potential and helping families thrive. Generous, authoritative, and grounded in lived experience, My Life in Full is both the story of an extraordinary leader's life, and a moving tribute to the relationships that created it.
The topic of wealth is divided into two sets of opposing solutions: the ones sold by smiling politicians who want your vote, and those quietly explained by entrepreneurs and businesses owners who have been through the mill and know what it takes to become extremely rich. Douglas Kruger, bestselling author of Is Your Thinking Keeping You Poor? and Poverty Proof, returns with his hardest-hitting book yet. This take-no-prisoners exploration of how money works will challenge you on everything you think you know while arming you with economically sound principles for growing your prosperity. No holds are barred when it comes to discussing how governments, particularly in Sub-Saharan Africa, keep people poor, and which deeply held belief systems promote poverty. The book explores and debunks all the accepted clichés, which are more dangerous than you might think. It also asks what sort of society becomes prosperous, and what political moves inhibit wealth-building for individuals. And then we get to the gold: you, and how you can think, act and plan in order to radically transform your own wealth potential. It may be a bumpy ride, but the information in this book will change your life, your wealth and your entire worldview about money. When the outcome is the rest of your life, will you choose destitution? Or will you learn how to escape generational cycles of poverty and become a self-made, first-generation millionaire?
Being the best doesn’t guarantee you’ll get the business. Having the best pitch does. Whether you’re looking for clients, investors or employees, you need to know how to pitch your products, services and ideas in a way that is most likely to secure you the deal. Justin Cohen’s internationally acclaimed six-step formula is designed to do just that. Having taught and refined his Pitch To Win programme for five years, and having helped win numerous multimillion-dollar deals in that time, Justin now shares his secrets for success in the Pitch To Win book. In it he reveals:
Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business today that leaders will make themselves available as mentors to provide future leaders growth opportunities and help them grow in their roles. There is also plenty of evidence that shows how impactful mentorship can be for the mentors when approached with the right mindset. The Ultimate Guide to Great Mentorship walks mentors through the mentorship journey, from setting initial expectations and goals, to tracking progress, to identifying when it is time to find new opportunities. Filled with practical sample plans and forms to make the experience much more impactful for all parties, this timely guide takes the ambiguity out of how to be a great mentor.
Being a successful entrepreneur in the 2020s involves more than enthusiasm and a good eye for a new opportunity. A thorough understanding of the essential business functions, as explained in this edition of Business Management for Entrepreneurs, is a prerequisite for entrepreneurs who want to take their business to the next growth stage. Business Management for Entrepreneurs guides the entrepreneur through the eight business functions: general management, finance, marketing, operations management, purchasing and the supply chain, human resources, information management and public relations. These management and managerial skills are essential to successfully managing a business which employs more people than when it was initially established. This edition has been updated to highlight the economic factors and technologies that influence business functions relevant to entrepreneurs. Business Management for Entrepreneurs is an invaluable resource for students studying Entrepreneurship, all young entrepreneurs planning to start their own business, and entrepreneurs who have their own business but want to learn more about managing the business functions as the business grows.
There is a growing awareness in the global business environment of the importance of managing the supply side, also referred to as the input side, of an organisation or supply chain as a strategically important area. South African managers are certainly also aware of the potential of the supply side to contribute to strategic competitive advantage in an increasingly difficult and competitive business environment. This seventh edition of Purchasing and supply management provides contemporary insights into this dynamic field. Purchasing and supply management introduces current concepts and management tools to make purchasing and supply management more efficient in functioning within the broader concept of supply chain management. It covers not only basic principles, but also the activities incumbent on a purchasing and supply manager. It addresses the relationships between purchasing and concepts such as strategic sourcing, and areas of application. This new edition has been comprehensively updated and includes case studies and multiple choice questions. It is student friendly, while at the same time remaining a valuable aid to the purchasing fraternity in South African business. Some of the more prominent topics that are included in this edition are the following: Purchasing and supply policies and strategies; Purchasing price determination and cost analysis; Evaluation and selection of suppliers; The management of quality; Sustainability in purchasing and supply; Supplier development; Electronic commerce and electronic procurement applications Purchasing and supply management is aimed at students in this field as well as practitioners in business. The editors of this standard South African text, Prof. Hannie Badenhorst-Weiss, Dr Orpha Cilliers, Ms Winnie Dlamini and Prof. Marcus Ambe, obtained valuable contributions from authors from a number of institutions.
What does it take to be an effective leader in today’s business world? Mike Teke, the CEO of Seriti and well-known entrepreneur, has more experience than most as a leader. His opinion is heeded and followed by many. In The Future of Leadership is Collegiality, Mike shares some of his insights on leadership and the approaches that have made him successful. Indeed, it is a book that belongs on the desks of every existing and aspiring entrepreneur, CEO and manager. Mike believes that ‘young leaders emulate and mimic experienced leaders – whether the habits they are copying are right or not so right. This happens because young leaders search for ways and means to be recognised, advance in their careers, or be seen as impressive leaders.’ He discusses concepts such as collegiality, fraternisation, ingratiation and self-respect, and illustrates his ideas with examples of South African and world leaders. On his own journey towards becoming a powerful leader, it was inculcated in him that one had to be ‘tough and ruthless’ in their approach to leading. However, times have moved on and the game has changed! To be effective and deliver consistently in business, Mike has realised that collegiality is the way of the future. ‘There is no need to scream at others, bang tables or use foul language!’ He believes that collegiality works everywhere – as long as one is willing to lead effectively.
This fourth edition of Career Counselling and Guidance in the Workplace: A manual for Career Development Practitioners provides a perspective on career counselling and guidance approaches and practices relevant to career development support in the 21st-Century workplace. The text has been designed for postgraduate students, as well as career development practitioners, human resource practitioners, psychologists, psychometrists, and registered counsellors who are involved in providing career development services to individuals and employers. Additional real-life case studies that reflect the diverse population groups of South Africa have been added to illustrate how the theory is applied in career counselling practice. This edition further incorporates the role and competencies of career development practitioners as outlined in the new national frameworks.
Are you looking to raise your leadership game and have a deeper and more sustainable impact on your team, your organization, and your career? Are you interested in learning time-tested principles that help you engage more fully with team members, improve individual and team performance, and are aligned with your values? If so, leading with empathy may be the perfect leadership style for you. Empathetic Leadership is written "from the heart" for business, government, academic, and non-profit leaders who wish to enhance performance, productivity, and employee engagement in their organizations and lead with kindness, courage, and confidence while promoting the greatest collective benefit. Offering 47 practical lessons from the author's career as a Human Resources leader, adviser, confidante, and coach, it provides clear ideas in an easy-to-digest format and a down-to-earth, relatable style. Topics cover key areas of leadership, including:
Focus on these practical tips to bring out the best in your team and see your leadership skills and impact grow!
Public administration comprises two integrated components, namely the political process in terms of which government policy is formulated, and a management process in terms of how this policy must be implemented. The introduction of strategic and performance management systems and procedures in the public sector has become international standard practice, often resulting in a comprehensive redesign of the traditionally bureaucratic legislative framework - strategic management links the government organisation to the community, thus incorporating the actual needs of the community in government's planning, while performance management gears the organisation towards service delivery. Strategic and performance management in the public sector provides an integrated management model for 21st century government organisations. This title is a step-by-step presentation of the strategic and performance management process, starting with government policies and culminating in a comprehensive performance management system. It contains practical examples, activities, relevant legislation boxes and supplementary material for further understanding.
Leaders of the African liberation movements proclaimed ambitious
objectives and promised swift dismantling of colonial policies and
practices. It was believed that poverty and underdevelopment were
consequences of the exploitative policies of the colonial masters, who
In his relentless pursuit of African excellence and development, Professor Lumkile Wiseman Nkuhlu offers profound insights and solutions to the challenges Africa has faced and continues to encounter. He wrestles with the vexing question of how a continent with such a rich history and heritage, as well as potential, remains an underperforming region of the world and offers insights into potential pathways and strategies for breaking free from the vicious cycle of underdevelopment. Africa can become the production house for the world in the second half of the 21st century provided intentional, purposeful leadership, emerges and this book covers leadership strategies, qualities and policies needed for an African renewal to reposition the continent as a strategic competitive global player.
Eddie Jones is one of the most successful sports coaches of all time. From coaching three different nations to Rugby World Cup Finals and with a winning record with England of nearly 80%, Eddie Jones knows what it takes to lead and manage high performance teams. For the first time, Eddie Jones shows just what it takes to be a leader in a high performance and high pressure environment and how these lessons can be applied to every walk of life, from coaching the U9 rugby team to leading a multinational organization to simply doing your job better. As he explains the High Performance Cycle of Success at the heart of his philosophy, Eddie Jones reveals the lessons he has learnt from Sir Alex Ferguson, Arsene Wenger, Pep Guardiola as well as from the founder of Uniqlo and Ron Adams from the NBA. He also gives a detailed analysis of his own performance as a coach as well as how he gets the best out of the players and coaches around him and what he saw in Tom Curry that no one else saw, which makes him think that he could be the next Richie McCaw. Drawing on stories of nearly thirty years of coaching, including the 2003, 2007, 2015 and 2019 World Rugby campaigns, the full story of England's 2021 Six Nations campaign as well as why it takes humour, humility and relentless curiosity to lead an eclectic mix of superstars from Maro Itoje to James Haskell, George Smith to Kyle Sinckler, to create teams that are relentlessly hungry to win, Leadership is the ultimate rugby book about what it takes to be the best. Written with Donald McRae, two-time winner of the William Hill Sports Book of the Year Award, Leadership is the book for anyone who wants to learn how to build and lead a team to success.
Are you ready to scale your business but not entirely sure how? Then Jason Goldberg’s book, The Art of Scale, is what you need. Tailored for scale-ups in the tricky 10 to 200 headcount zone, and catering for the important differences faced by emerging market businesses, this comprehensive guide demystifies the obstacles to scale, the path to scale, the science of scale, and the art of scale, giving you the practical toolkit you need. The Art of Scale distils vast amounts of collective scale-up expertise from a network of seasoned scale-up leaders and coaches, and the top 120 business growth books. It skips the theory and cuts straight to proven principles, leadership models, and actionable tools that successful scale-up leaders use every day. The book is divided into six parts: Part 1 covers the science of scaling a business; Parts 2 to 6 are playbooks for the five critical disciplines in the ‘Art of Scale’ – Strategy, People, Execution, Money and Scale-Up Leadership. Each chapter offers essential principles, ready-to-use downloadable tools, and handpicked reading recommendations for those craving deeper mastery. With real-world stories woven throughout, this book is an engaging, practical guide that invites you to dive in and immediately start applying what you learn. Coupled with over 50 free tools and 150 book summaries available online, this scale-up guide is what you need to grow with confidence and clarity, armed with the proven principles and tools you need to turn your vision into reality.
Performance management is, by its very nature, a contentious and emotionally charged topic. Because the lines between management and appraisal are often blurred, performance management tends to get cast in a harsh and negative light, creating anxiety and distrust that defeats the object. Performance management: A contemporary South African perspective examines the practice of performance management in the modern South African workplace and how to balance the positive with its more challenging negative facets. Performance management: A contemporary South African perspective explores various aspects of performance management systems and processes. It highlights best practice and innovative ideas for implementation that will enable managers, employees and teams to achieve success and improve results. Examples and real-life scenarios provide practical guidelines and applications.
Management is a core undergraduate textbook which is focused on preparing students with the necessary knowledge, skills and competencies necessary for the field of management. This new edition takes into account recent shifts in the world of work brought about by the Fourth Industrial Revolution, Covid-19, an increasing emphasis on ethics, sustainability and governance, and the changes to the very essence of organisational structures and the nature of work. Examples and case studies have also been updated to reflect these changes.
This essential new book is a practical "how-to" guide to enhancing the quality of relationships between leaders and individuals in organisations – the proven key to maximising performance, building resilience, and retaining talent. Integral vision, seen through each of the four quadrants described in this book, gives access to a range of perspectives, irreducible to one another but each significant in adding a kaleidoscope of understanding to a topic or body of knowledge. The author draws on recent research which focuses on Integral theory and emphasises the benefits to an organisation, including cultivating, at several levels, leaders and teams through coaching, improving the quality of meetings, introducing an understanding of emotional intelligence, and more recently, addressing adult stages of development. The book also demonstrates how the Integral quadrants can bring clarity to interpersonal and cross-sector communication, especially in diagnosing, planning, and implementing team and organisational strategy. The concepts and practical skills explored in this book will be a valuable resource for senior leaders, human resources specialists, and in-house and external coaches focusing on leadership development, as well as students and trainers of coaching.
Principles of Business Management offers an excellent foundation for students who plan to go into management in the private sector, the NGO sector, or intend on becoming entrepreneurs. The textbook is aimed at entry level Business Management students at universities and universities of technology and is suitable for both commerce and non-commerce courses. It introduces students to the components of organisational management (planning, organising, leading and controlling) and also introduces the different business functions. |
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