This book was born of a demand from academics, practitioners and students for an authoritative work on the subject of financial management with a South African background and covers all aspects of finance, both at central and local government level. The approach followed is normative/descriptive, and the content is presented in a universally applicable manner.;Experts in the field will find the work indispensable, and members of municipal councils and legislative authorities, officials and members of the public who take an interest in central and local government affairs, will find it most instructive.

The time for "different" is now. Tap into the insights of our leading business minds and thought leaders and equip your business for a successful new way of doing business.

The world of business is tough, especially today. We know that now is the time for exponential acceleration, adaptability, agility and adjusting; a time for resilience, perseverance and courage; where the frames of reference that so many of us have held onto for so long are simply no longer relevant. But you may be stuck. You may be frozen and fearful, and feeling panicked. You may be worried, and feel weary. Your vision may be blurred, and you may feel unsure of yourself, yet you have a business to run, and staff to look after. If you are feeling some, or perhaps all of these things, take a deep breath – help is at hand. With over forty chapters of wisdom, insights, experience, suggestions and advice from some of South Africa’s leading business minds and thought leaders, you will find pure gems of information, ideas and solutions on each page of The Book Every Business Owner Must Read.

Adapt, respond, and define your new ways of thinking to help you succeed. Get your pen and notebook ready, start reading and make notes and lists of what you can do, today, to not only survive, but thrive as a business.

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters.

This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

What's the toughest job in the world? No, it's not sales. It's not marketing, product development or even starting a new business. The toughest job is dealing with people. And the toughest person you'll ever have to deal with is yourself. In this book Russ Baleson gives you twenty-five invaluable strategies for building relationships and for motivating yourself and others. Russ has been a highly-respected trainer and coach for more than thirty years. His passion, drive and experience give him the confidence to speak the unvarnished truth to people at all levels. Now he shares his insights, observations and skills with you.

Ten hours into the race. It's 02:00 and pitch black with a Force 8 gale blowing. Team Stelmar are battling with heavy seas and stormy weather; the wind and spray are lashing the crew on deck, the helm struggles to control the boat as it lurches violently from wave to wave. Suddenly, a shout of 'man overboard!' jerks the off watch out of their restless sleep...You are the Skipper. How would you prepare for this disaster? You are in the middle of the Southern Ocean; three crew down. It's Christmas Day and your boat is 2000 miles behind the rest of the fleet. There is still a month to go before dry land. How do you motivate your crew? The Global Challenge teams for 2004/5 have been announced at the London Excel Boat Show. 15 amateur volunteers are looking to you for leadership. What do you do to turn them into a high performing team before the race starts in ten months time? BOAT to BOARDROOM uses the extreme case study of the 2004/5 Global Challenge round-the-world yacht race to demonstrate leadership and teamwork in action. Paula and Alex intelligently draw out the real life learnings and translate them into practical tools and lessons that can be used in everyday business.

You're a leadership coach, not a salesperson! How do you build a thriving business working with Blue Chips? The Leadership Coaching Alligator Handbook will help you: * Connect with leaders in Blue Chips * Switch them on to the value of your leadership coaching * WIN business with them * WIN business with other leaders in the same company * Build long-term relationships and WIN business year-on-year * Proactively use referrals to WIN business in other companies You can achieve all this by playing to your strengths as a coach. No need to reinvent yourself as a marketing professional. You'll enjoy growing your business as much as you enjoy coaching your clients!

Organizations are in a race to become a digital enterprise. For those leading their company’s tech-driven change, this guide will help you along the way.

Every business makes plans for updating products, technologies, and processes. However, that is simply not enough for a twenty-first century company. While the pressure is intense, you can create a clear path forward using guidance from this book.

In Driving Digital, business technology executive Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. You no longer have to blindly trek through the mine field of their company’s digital transformation.

In this thoroughly researched one-stop manual, Sacolick teaches you how to:

• Formulate a digital strategy
• Transform business and IT practices
• Align development and operations
• Drive culture change
• Bolster digital talent
• Capture and track ROI
• Develop innovative digital practices
• Pilot emerging technologies

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

Entrepreneurship - a South African perspective provides an overview of entrepreneurship and important related topics in the field of entrepreneurship. In addition it is a guide to becoming a successful entrepreneur. It describes and illustrates new venture creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business. It provides exercises, activities and numerous case studies based on the latest research in South Africa. In this third edition of Entrepreneurship all the chapters have been updated, and some chapters, including those on corporate entrepreneurship, e-business and the resource requirements of legal and related aspects, have been substantially revised. To provide a more practical context, profiles of typical entrepreneurs are also included. Contents include the following: Seeing, locating, measuring and opening the window of opportunity; Developing the business plan; Determining the resources required; Fair trade, competition and consumer protection; The role of national government in developing and enabling the small business environment; Controlling and planning for growth; Key issues of business success or failure; E-commerce opportunities; Corporate entrepreneurship in South Africa. Entrepreneurship is aimed at undergraduate students at all higher education institutions in South Africa, as well as managers, management consultants and trainees, developers and presenters of in-house business courses.

This book is for business people who'd like to If you ever trembled at the thought of presenting, don't know to find the best customers or feel that something's holding your business back, then this is the book for you. Admired and respected by etrepreneurs worldwide for his business insight, passion and engaging style, Iain Whyte tells it like it is. In Life, Business and Speedboats he takes you through a series of business-building steps liberally sprinkled with hints, tips and pauses for reflection. His aim? To help you achieve more in business and have a great time doing it. Enjoy. 'Any business owner or entrepreneur who's tried networking knows that it's great for business. But not everyone likes doing it - and even if you do there are always people who do it so much better. Whether you fear networking or whether you're a fan, this book is a must-read. Iain's vast experience, his absolute commitment to the wonderfully positive BNI philosophy of Givers Gain and his witty, warm style all combine to make this a rich resource for everyone running or starting a business.' Julia Hayes, jmhcopy ltd

Exactly what diversity management is, why it makes business sense and how it can be measured are questions that cause confusion among managers and learners alike. Moreover, the way in which diversity management is conceptualised and managed in some local and international companies seems to make matters worse. This title aims to address these issues in a practical and sensible way.

'Developing Directors' is essential reading for chairmen and directors, consultants and trainers charged with the task of developing dynamic boardroom teams to lead the organisations of today. It provides practical advice on identifying the qualities, competencies and approaches needed for greater directorial contribution.

HOW TO ENSURE YOUR PERSONAL IMPACT HELPS RATHER THAN HIJACKS YOUR CAREER Your 'personal brand' can be one of your greatest strengths in business, but if you fail to define and manage it effectively, it can also be one of your biggest weaknesses. This book will enable you to: * Define your personal brand in a meaningful way * Understand how to manage your image so that it aligns with your personal brand * Identify the six key factors which will help ensure you always look good * Avoid the most often seen 'image wreckers' at work * Understand the seven worst habits of unsuccessful personal brands * Maximise your personal impact through your non-verbal and verbal behaviour Everyone has a personal brand, so why not invest in yours now? -- "This comprehensive guide is full of down-to-earth, achievable advice and any professional who is serious about their career and wants to achieve their full potential should read it and act upon it. "I can promise you you'll see results straight away, although the lessons will last a lifetime." Julia Campion MFIC, Managing Director, First Impressions Image Consultancy Ltd.