PMBOK Guide is the go-to resource for project management practitioners. The project management profession has significantly evolved due to emerging technology, new approaches and rapid market changes. Reflecting this evolution, The Standard for Project Management enumerates 12 principles of project management and the PMBOK Guide – Seventh Edition is structured around eight project performance domains.

This edition is designed to address practitioners’ current and future needs and to help them be more proactive, innovative and nimble in enabling desired project outcomes.

This edition of the PMBOK Guide:

• Reflects the full range of development approaches (predictive, adaptive, hybrid, etc.);
• Provides an entire section devoted to tailoring the development approach and processes;
• Includes an expanded list of models, methods, and artifacts;
• Focuses on not just delivering project outputs but also enabling outcomes; and
• Integrates with PMIstandards+™ for information and standards application content based on project type, development approach, and industry sector.

The #1 New York Times Bestseller that shows why slowing down is the key to getting ahead 'Choose the focused inner stillness that Ryan champions' - Mark Manson #1 Bestselling author The Subtle Art of Not Giving a F*ck 'Some authors give advice. Ryan Holiday distills wisdom. This book is a must read.' Cal Newport, New York Times bestselling author, Digital Minimalism 'A life-changing idea: that in order to move forward, we must learn to be still.' - Sophia Amoruso, cofounder and CEO, Girlboss Throughout history, there has been one quality that great leaders, makers, artists and fighters have shared. The Zen Buddhists described it as inner peace, the Stoics called it ataraxia and Ryan Holiday calls it stillness: the ability to be steady, focused and calm in a constantly busy world. Drawing on a wide range of history's greatest thinkers, Holiday shows us how crucial stillness is, and how it can be cultivated in our own lives today. Just as Winston Churchill, Oprah Winfrey and baseball player Sadaharu Oh have done, we can all benefit from stillness to feed into our greater ambitions - whether building a business or simply finding happiness, peace and self-direction. Stillness is the key to the self-mastery, discipline and focus necessary to succeed in this competitive, noisy world.

Bonang Mohale is a highly respected South African businessman, who is known as much for his patriotism and his active role in seeking to advance his country’s interests as for the leading role he has played in companies like Otis Elevators, Shell South Africa and South African Airways, among others. Developed over 30 years of business experience, his insights have motivated change in organisations and individuals alike.

As CEO of Business Leadership South Africa, he frequently shares his insights through speeches and articles on the role of business in South Africa and the core tenets of leadership. Lift As You Rise is a compilation of some of his spoken and written words in which Mohale reveals the issues he is passionate about – among them transformation, people development, constructive collaboration and integrity – and how they came to define his career and his life. He looks into the ideas behind his words and offers fresh thoughts on the subjects they cover.

This well-balanced compilation is enhanced by contributions from others he has mentored or met on his journey which underscore who Mohale the man is – a fearless and energetic leader whose compassion, humanity and eternal optimism promote hope and encourage action.

There is value in this book for leaders in all walks of life, but it is Mohale’s hope that young people specifically, those rising through the ranks, will find his insights and experience inspiring – for they are the country’s future leaders.

In this book, Gretchen Oltman and Vicki Bautista walk you through the eight steps necessary to craft a personal leadership philosophy: a reflective explanation of the leadership style, core values, mindset, and real-life experiences that make you the leader you are today.When you can authentically tell your story, your school community will know you, what you value, and why you make decisions the way you do. You will rediscover a sense of purpose, renewal, and inspiration that may have slipped away amid the chaos of life-and you can build a stronger connection with those you lead and work beside. Leading in a school setting does not mean you need to lose your individual identity. You became a school leader by following your own unique path. You possess talents that set you apart from others. By working purposefully to share your personal leadership philosophy, you can create a new expectation of what school leaders should be and counter the unrealistic assumptions that others may hold. You can be more than your title. What's your leadership story?

Team building is a vital tool for any manager. Everyone you work with will get more out of their role, and your projects will be more successful if everyone is pulling in the same direction. This book shows you how to do that. Get the essentials in one quick and comprehensive guide. *Ensuring your team understands its purpose and goals. *Agreeing behavioural rules and setting the right tone. *Playing to different team members' interests and strengths. *Generating confidence and trust within groups.

Retail Management 3 e is aimed at undergraduate students pursuing a national diploma or degree in marketing. It offers a comprehensive and contemporary exploration of the dynamic retail landscape. This edition is structured around the retail mix and provides in-depth analysis and practical insights into each component.

There is a strong emphasis omni-channel retailing, every chapter highlights how digital and physical channels converge to shape modern retail strategies. The book also delves into how shifts in consumer behaviour and expectations are redefining the retail experience.

New to this edition:

•    A new chapter dedicated to e-tailing, exploring the rise of digital storefronts and their strategic implications.
•    Insightful discussion on dark stores and their transformative impact on logistics and customer service.
•    Analysis of the changing consumer profile, with a focus on personalisation and data-driven engagement.
•    A unique perspective on the township economy in South Africa, highlighting its role in inclusive retail growth and innovation.
•    A new chapter on retail sustainability details the incorporation of sustainability in retail and the different innovations this has brought about.

Table of Contents:

Part 1: An introduction to retail
Ch 1: Role of retailling
Ch 2 Retail environment
Part 2 Retail mix
Ch 3 Customer behaviour
Ch 4 Location
Ch 5 Design and layout
Ch 6 E-tailing
Ch 7 Promotion
Ch 8 Pricing
Ch 9: Merchandise management
Ch 10 Customer service
Chapter 11 People management
Part 3 Retail functions
Ch 12 Logistics
Ch 13: Finance
Ch 14 Assests and risk
Part 4 Strategic retail
Ch 15 Retail strategy
Ch 16 Stakeholders
Ch 17 Retail sustainability and innnovation 

Management Consulting: A Guide for Students bridges the gap between the latest academic research and practical skills to provide a comprehensive new introduction to modern consulting. David Biggs' important new textbook walks students through the key dimensions of management consulting from the contexts, through the processes, and into skills and implementation using a wide range of examples to provide a refreshing and modern guide for students. Every chapter deploys a consistent pedagogical framework including clear learning objectives that correspond with the latest standard course outlines, mini case studies, and industry snapshots. Full-length case studies appear at the end of every chapter, either prepared specifically for the text by international academics and consultants or supplied from premium vendors such as Harvard Business Review. A full set of online supporting resources for students and lectures make this the complete resource for management consulting courses at all levels.

Bestselling author of Emotional Intelligence Daniel Goleman & Cary Cherniss reveal practical methods for applying the principles of EI to more readily enter an optimal state of high performance and satisfaction, offering a roadmap to being at your best, every day.

There are moments when we achieve peak performance: an athlete plays a perfect game; a business has a quarter with once-in-a-lifetime profits. But these moments are often fleeting, and for every amazing day, we may have a hundred ordinary and even unsatisfying ones. Fulfillment doesn’t come from isolated peak experiences, or elusive ‘flow’ states, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance?

In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a great day, any day. They explain how to set a realistic, attainable goal of feeling satisfied that you’ve had a productive day — to consistently work at your ‘optimal’ level. Based on research of how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance.

Optimal is the culmination of decades of scientific discoveries bearing on emotional intelligence. Enhanced emotional intelligence pays off in improved engagement, productivity and more satisfying days. In this book, you’ll find the keys to competence in emotional intelligence, and practical methods for applying this skill set more readily. It will equip you to become a highly effective leader and enable you to build an organizational culture that empowers workers to sustain high performance.

The time for "different" is now. Tap into the insights of our leading business minds and thought leaders and equip your business for a successful new way of doing business.

The world of business is tough, especially today. We know that now is the time for exponential acceleration, adaptability, agility and adjusting; a time for resilience, perseverance and courage; where the frames of reference that so many of us have held onto for so long are simply no longer relevant. But you may be stuck. You may be frozen and fearful, and feeling panicked. You may be worried, and feel weary. Your vision may be blurred, and you may feel unsure of yourself, yet you have a business to run, and staff to look after. If you are feeling some, or perhaps all of these things, take a deep breath – help is at hand. With over forty chapters of wisdom, insights, experience, suggestions and advice from some of South Africa’s leading business minds and thought leaders, you will find pure gems of information, ideas and solutions on each page of The Book Every Business Owner Must Read.

Adapt, respond, and define your new ways of thinking to help you succeed. Get your pen and notebook ready, start reading and make notes and lists of what you can do, today, to not only survive, but thrive as a business.

Agent-based modeling and simulation (ABMS), a way to simulate a large number of choices by individual actors, is one of the most exciting practical developments in business modeling since the invention of relational databases. It represents a new way to understand data and generate information that has never been available before--a way for businesses to view the future and to understand and anticipate the likely effects of their decisions on their markets and industries. It thus promises to have far-reaching effects on the way that businesses in many areas use computers to support practical decision-making.
Managing Business Complexity is the first complete business-oriented agent-based modeling and simulation resource. It has three purposes: first, to teach readers how to think about ABMS, that is, about agents and their interactions; second, to teach readers how to explain the features and advantages of ABMS to other people and third, to teach readers how to actually implement ABMS by building agent-based simulations. It is intended to be a complete ABMS resource, accessible to readers who haven't had any previous experience in building agent-based simulations, or any other kinds of models, for that matter. It is also a collection of ABMS business applications resources, all assembled in one place for the first time. In short, Managing Business Complexity addresses who needs ABMS and why, where and when ABMS can be applied to the everyday business problems that surround us, and how specifically to build these powerful agent-based models.

When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's.

How can managers avoid these leaping monkeys?

Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other people's monkeys, and let them solve their own problems.

Between government cutbacks, shrinking endowments, and business belt-tightening, the nonprofit sector may end up being the biggest victim of today's topsy-turvy market that few even hear about. But this does not mean that nonprofits aren't just as vital as before--if not more so--or that yours cannot receive the regular funding it needs to fulfill the mission you heroically set out to do. But it's going to take the same type of advanced organizational and competitive strategies that the most successful for-profit businesses have utilized in order to remain atop the leader board.Bridging the gap between theory and practical methods, The Nonprofit Fundraising Solution shows readers how to: - Ensure that executive leadership and board dynamics fully support fundraising initiatives - Build a broad constituency of donors aligned to the mission - Determine the right level of funding diversification - Use tactics such as challenge drives, stretch gifts, and corporate matching; parlor gatherings; leadership councils; year-end drives; corporate partnerships; and major campaigns to power revenue, increase access to wealthy donors, and raise their community profile - Proactively encourage planned giving - Avoid revenue plateausTo survive and ultimately thrive, a nonprofit needs forceful revenue strategies and an organizational culture that champions them. Complete with stories of those who have done this exceptionally well, as well as "casebooks" of the strategies-in-action, this invaluable resource for philanthropists of all kinds reveals how any nonprofit can implement advanced fundraising methods and secure the funds they need to excel.

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters.

This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don't have to be a scientist to learn how to use this science. You'll learn Cialdini's Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader-and just as importantly, you'll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini's Principles of Persuasion: Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini's 35 years of evidence-based, peer-reviewed scientific research-including a three-year field study on what leads people to change-Influence is a comprehensive guide to using these principles to move others in your direction.

Pricing management forms part of a series of books specially written for South African undergraduate marketing students. The other titles in the series deal with distribution management, product management, marketing research and integrated marketing communications. The objective of the series is to place specific marketing topics in perspective. Pricing decisions impact on other elements of the marketing mix in numerous ways. The price of a product, for example, influence customers' perception of the product and affect how the product is promoted. Pricing management concentrates on the essentials of pricing decisions in marketing management and does so in a comprehensive, practical and extremely accessible manner.

Cut 50% of your meetings and improve the ones that remain.

Meetings are essential to collaboration and decision making, but they are often irrelevant, time consuming and badly run. People spend an average of 2 days per week in meetings and 50% of it is wasted. This book will help you win back that wasted day a week by cutting out the half of face to face and virtual meetings that do not need to happen and radically improving the ones that remain.

The two authors, one an experienced CEO and consultant to major multinationals, the other a millennial line manager working within one of the world’s largest companies, find common ground, and occasional disagreements on creating new ways of meeting both face to face and through technology that are far more engaging and effective for everyone.

The book focuses on three main areas:

• Dealing with the business and corporate cultural challenges in changing the way we meet
• Cutting out the unnecessary topics and participants that make up 50% of todays meetings
• Designing and running faster and more focused face to face and online meetings with more relevant content; clearer decisions and actions, and much higher levels of participation

Full of examples and practical tools that will improve everything from your regular team meetings to management meetings, online conferences, global meetings and big events. This book will lead you through practical actions and targets to kill the meetings that do not need to happen and radically improve the ones that remain.

LEAN is the most widespread management philosophy of our time and is currently present in every industry, yet the concept is still vaguely defined and widely misunderstood.

This is Lean - Resolving the efficiency paradox has been translated from Swedish to English, Danish, Norwegian, Finnish, Polish, French and Chinese and has sold over 160.000 copies since its launch in 2012. By using clear, concise language and insightful examples, the book has brought greater clarification to the essence of lean and revolutionized top-executives and employees understanding of what lean actually is.

The book also introduces the idea of the efficiency paradox, which claims that organisations' understanding of "true efficiency" is incorrect. It suggests that when organisations focus too much on utilising resources efficiently - the traditional and most common form of efficiency - it tends to lead to an increase in the amount of work there is to do. Consequently, the more organisations try to be efficient (being busy), the more inefficient they will actually become (taking care of non-value adding but necessary work).

This is Lean addresses how to resolve this paradox.