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Books > Business & Economics > Business & management > Management & management techniques > General

Cultural Considerations in South African Business (Paperback): G. MacLeod Cultural Considerations in South African Business (Paperback)
G. MacLeod
R275 R236 Discovery Miles 2 360 Save R39 (14%) Out of stock
Find Your Why - A Practical Guide To Discovering Purpose For You Or Your Team (Paperback): Simon Sinek, David Mead, Peter Docker Find Your Why - A Practical Guide To Discovering Purpose For You Or Your Team (Paperback)
Simon Sinek, David Mead, Peter Docker 2
R405 R324 Discovery Miles 3 240 Save R81 (20%) Ships in 5 - 10 working days

Simon Sinek's recent video on 'The Millennial Question' went viral with over 150 million views. Find Your Why is the follow up to Start With Why, the global bestseller and the subject of the third most watched TED Talk of all time.

In Start With Why, Simon Sinek inspired a movement to build a world in which the vast majority of us can feel safe while we are at work and fulfilled when we go home at night. Now, along with two of his colleagues, Peter Docker and David Mead, Sinek has created a guide to the most important step any business can take: finding your why.

This easy-to-follow guide starts with the search for your personal why, and then expands to helping your colleagues find your organization's why. With detailed instructions on every stage in the process, the book also answer common concerns, such as: What if my why sounds like my competitor's? Can you have more than one why? And, if my work doesn't match my why, what do I do?

Whether you're entry level or a CEO, whether your team is run by the founder or a recent hire, these simple steps will lead you on a path to a more fulfilling life and long-term success for you and your colleagues.

Becoming Trader Joe - How I Did Business My Way and Still Beat the Big Guys (Paperback): Joe Coulombe Becoming Trader Joe - How I Did Business My Way and Still Beat the Big Guys (Paperback)
Joe Coulombe; As told to Patty Civalleri
R335 Discovery Miles 3 350 Ships in 12 - 17 working days

Build an iconic shopping experience that your customers love-and a work environment that your employees love being a part of-using this blueprint from Trader Joe's visionary founder, Joe Coulombe. Infuse your organization with a distinct personality and culture that draws customers in a way that simply competing on price cannot. Joe Coulombe founded what would become Trader Joe's in the late 1960s and helped shape it into the beloved, quirky food chain it is today. Realizing early on that he could not compete and win by playing the same game his bigger competitors were playing, he decided to build a store for educated people of somewhat modest means. He brought in unusual products from around the world and promoted them in the Fearless Flyer, providing customers with background on how they were sourced and their nutritional value. He also gave the stores a tiki theme to reinforce the exotic trader ship concept with employees wearing Hawaiian shirts. In this way, Joe laid down a blueprint for other business owners to follow to build their own unique shopping experience that customers love, and a work environment that employees love being a part of. In Becoming Trader Joe, Joe shares the lessons he learned by challenging the status quo and rethinking the way a business operates. He shows readers of all types: How moving from a pure analytical approach to a more creative, problem-solving approach can drive innovation. How finding an affluent niche of passionate customers can be a better strategy than competing on price and volume. How questioning all aspects of the way you do business leads to powerful results. How to build a business around your values and identity.

The Leadership Game - Winning Principles from Eight National Champions (Paperback): Tom Mullins The Leadership Game - Winning Principles from Eight National Champions (Paperback)
Tom Mullins; Foreword by John C. Maxwell
R300 R284 Discovery Miles 2 840 Save R16 (5%) Ships in 12 - 17 working days

Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.

The Leader's Guide To Unconscious Bias (Paperback): Pamela Fuller, Mark Murphy, Anne Chow The Leader's Guide To Unconscious Bias (Paperback)
Pamela Fuller, Mark Murphy, Anne Chow
R380 R304 Discovery Miles 3 040 Save R76 (20%) Ships in 5 - 10 working days

A timely, must-have guide to understanding and overcoming bias in the workplace, from the experts at FranklinCovey.

Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of a red brick university graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague.

Ideal for every manager who wants to understand and move past their own preconceived ideas, Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organisational success - especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts.

According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognising bias, emphasising empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

Sustainable Growth Through Strategic Innovation - Driving Congruence in Capabilities (Hardcover): Mitsuru Kodama Sustainable Growth Through Strategic Innovation - Driving Congruence in Capabilities (Hardcover)
Mitsuru Kodama
R2,967 Discovery Miles 29 670 Ships in 12 - 17 working days

Strategic innovation dynamically brings about strategic positioning through new products, services and business models. Through detailed reviews of existing dynamic capabilities and in-depth case studies, this book presents a theoretical model of a strategic innovation system to enable a large company to maintain its competitiveness and establish sustainable growth. Companies studied include Apple, Sony, Cisco, SoftBank and Fujifilm. Large corporations have to be innovators that can reinforce their positions through incremental innovation, while constantly renewing or destroying existing business through radical innovation. To achieve this, Mitsuru Kodama presents the concept of 'Capabilities Congruence' - a business factor in large corporations that brings about sustainable growth over the long term by achieving strategic innovation as the corporation enacts dynamic capabilities and strategic innovation capabilities. Sustainable Growth Through Strategic Innovation offers fresh insights to academics, researchers and students in business and management. It is also intended to provide practical guidance to leaders and managers in the broader business environment.

Your Third Story - Author the Life You Were Meant to Live (Paperback): Flip Flippen, White Your Third Story - Author the Life You Were Meant to Live (Paperback)
Flip Flippen, White
R502 R411 Discovery Miles 4 110 Save R91 (18%) Ships in 10 - 15 working days
Leadership Mastery - How to Challenge Yourself and Others to Greatness (Paperback): Dale Carnegie Training Leadership Mastery - How to Challenge Yourself and Others to Greatness (Paperback)
Dale Carnegie Training
R462 R380 Discovery Miles 3 800 Save R82 (18%) Ships in 10 - 15 working days

In a world becoming more and more virtual, human relations skills are being lost -- along with the skill of leadership. And yet never before have these abilities been more valuable or sought after. What's needed is a new type of leader -- one who can inspire and motivate others while adhering to timeless leadership principles such as flexibility, adaptability, trustworthiness, and distribution of power. With "Leadership Mastery," you will identify your strengths and adopt effective strategies to:
- Gain the respect and admiration of others using little-known secrets of America's most successful leaders
- Get family, friends, and coworkers to do what you ask because they want to, not because they have to
- Respond effectively in a crisis
- Make powerful decisions and follow through on them using Carnegie's action formula
Incorporating interviews with top leaders in business, entertainment, sports, and academia, "Leadership Mastery" stands next to the classic "How to Win Friends and Influence People."

Success Runs in Our Race - The Complete Guide to Effective Networking in the Black Community (Paperback, Rev and Updated ed.):... Success Runs in Our Race - The Complete Guide to Effective Networking in the Black Community (Paperback, Rev and Updated ed.)
George C Fraser
R644 R531 Discovery Miles 5 310 Save R113 (18%) Ships in 10 - 15 working days

A completely updated and revised edition of a bestselling book that has helped tens of thousands of people learn how to network effectively, Success Runs in Our Race is more important than ever in this fluctuating economy. With scores of anecdotes taken from interviews with successful African Americans -- from Keith Clinkscales, founder and former CEO of Vanguarde Media, to Oprah Winfrey -- Fraser shows how to network for information, for influence, and for resources. Readers will learn, among other things, how to cultivate valuable listening skills, which conferences blacks are most likely to attend when looking to build their business network, and how to effectively circulate a resume.

More than a guide for personal achievement, this is an information-packed bible of networking that also seeks to inspire a social movement and a rebirth of the "Underground Railroad," in which successful African Americans share the lessons of self-determination and empowerment with those still struggling to scale the ladder of success.

Management - Theory and Practice (Paperback, 9th edition): Phil Kelly, Gerald Cole Management - Theory and Practice (Paperback, 9th edition)
Phil Kelly, Gerald Cole
R1,068 R971 Discovery Miles 9 710 Save R97 (9%) Ships in 10 - 15 working days

The 9th edition of this classic textbook provides students with a firm understanding of current management theories and practical skills to help smooth their transition into the workplace.

Combining theory and practice it has been fully updated with a revised three-part structure to help learners focus on the many roles managers can play in an organization.

It covers the topics most commonly taught on business courses at undergraduate and postgraduate level and gives students an insight into the latest trends in the ever-changing world of management.

Handbook of Research on Employee Voice (Paperback): Adrian Wilkinson, Jimmy Donaghey, Tony Dundon, Richard B. Freeman Handbook of Research on Employee Voice (Paperback)
Adrian Wilkinson, Jimmy Donaghey, Tony Dundon, Richard B. Freeman
R1,560 Discovery Miles 15 600 Ships in 12 - 17 working days

This Handbook is an important contribution to knowledge about employee voice which combines a variety of approaches to the subject by drawing on different disciplines, forms and philosophies. It provides new research from a wide range of national and international experience and covers both collective and individual means of expressing the views of employees in the workplace. A feature of the Handbook is that it covers not only employment relations perspectives on the subject but also draws upon human resource management as well as organizational studies. The editors are leading authors in the subject area and have brought together both established authors and emerging scholars who have fresh approaches to the role of employee voice in organizations and society. I am sure that the Handbook will become a standard reference in the future.' - Russell Lansbury, University of Sydney, Australia'Given that employee voice has become more important recently across a range of disciplines, this book is very timely indeed. It brings together contributions from 50 well-known academics from different countries who provide a comprehensive account of employee voice from a variety of historical and contemporary angles. Crucially it also raises key questions for current and future research and practice. In my view this book should be compulsory reading for academics, policy-makers, practitioners and students in the subject area.' - Michael Marchington, University of Strathclyde and University of Manchester, UK The term 'employee voice' refers to the ways and means through which employees can attempt to have a say and influence organizational issues that affect their work and the interests of managers and owners. The concept is distinct, but related to and often overlapping with issues such as participation, involvement and, more recently, engagement. This Handbook provides an up-to-date survey of the current research into employee voice, sets this research into context and sets a marker for future research in the area. The contributors are all expert in their field. The book examines the theory and history of employee voice and what voice means to various actors, including employers, middle managers, employees, unions and policy-makers. The authors observe how these actors engage in various voice processes, such as collective bargaining, grievance procedures, task-based voice, partnership and mutual gains. The efforts that have been made to date to evaluate voice across and between firms are then assessed, before the contributors go on to open up the debate on potential new areas for voice research, with a focus on voice and its relationship to organizational inclusion and exclusion. Contributors: B. Abbott, M.M.C. Allen, A.C. Avgar, N. Balnave, A. Barnes, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, J. Foley, R.B. Freeman, P.J. Gollan, R. Gomez, M.G. Menendez, J.A. Gruman, B. Harley, E. Heery, P. Holland, S. Johnstone, S. Kaine, B.E. Kaufman, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, W. Nienhuser, S. Owens, M.F. Ozbilgin , G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, M. Sameer, J. Syed, L. Thornthwaite, K. Townsend, A. Wilkinson, S. Williams, P. Willman, Y. Xu

The Storyteller's Secret - How TED Speakers and Inspirational Leaders Turn Their Passion into Performance (Paperback):... The Storyteller's Secret - How TED Speakers and Inspirational Leaders Turn Their Passion into Performance (Paperback)
Carmine Gallo 2
R280 R219 Discovery Miles 2 190 Save R61 (22%) Ships in 5 - 10 working days

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium, twice? How did the city of Tokyo create a PowerPoint stunning enough to win them the chance to host the Olympics?

They told brilliant stories.

Whether your goal is to sell, educate, fundraise or entertain, your story is your most valuable asset: 'a strategic tool with irresistible power', according to the New York Times. Stories inspire; they persuade; they galvanize movements and actuate global change. A well-told story hits you like a punch to the gut; it triggers the light-bulb moment, the 'aha' that illuminates the path to innovation. Radical transformation can occur in an instant, with a single sentence; The Storyteller's Secret teaches you how to craft your most powerful delivery ever.

In his hugely attended Talk Like TED events, bestselling author and communications guru Carmine Gallo found, again and again, that audiences wanted to discover the keys to telling a powerful story. The Storyteller's Secret unlocks the answer in fifty lessons from visionary leaders - each of whom cites storytelling as a crucial ingredient in success. A good story can spark action and passion; it can revolutionize the way people think and spur them to chase their dreams. Isn't it time you shared yours?

Essentialism - The Disciplined Pursuit Of Less (Paperback): Greg McKeown Essentialism - The Disciplined Pursuit Of Less (Paperback)
Greg McKeown
R345 R270 Discovery Miles 2 700 Save R75 (22%) Ships in 5 - 10 working days

The life-changing international bestseller that started a global movement - now updated with the new 21-Day Essentialism Challenge and an exclusive excerpt from EFFORTLESS.

Have you ever found yourself struggling with information overload? Have you ever felt both overworked and underutilised? Do you ever feel busy but not productive? If you answered yes to any of these, the way out is to become an Essentialist.

In Essentialism, Greg McKeown, CEO of a Leadership and Strategy agency in Silicon Valley who has run courses at Apple, Google and Facebook, shows you how to achieve what he calls the disciplined pursuit of less. Being an Essentialist is about a disciplined way of thinking. It means challenging the core assumption of 'We can have it all' and 'I have to do everything' and replacing it with the pursuit of 'the right thing, in the right way, at the right time'.

By applying a more selective criteria for what is essential, the pursuit of less allows us to regain control of our own choices so we can channel our time, energy and effort into making the highest possible contribution toward the goals and activities that matter.

Using the experience and insight of working with the leaders of the most innovative companies and organisations in the world, McKeown shows you how to put Essentialism into practice in your own life, so you too can achieve something great.

Engineering for Teens - A Beginner's Book for Aspiring Engineers (Paperback): Pamela McCauley Engineering for Teens - A Beginner's Book for Aspiring Engineers (Paperback)
Pamela McCauley
R442 R344 Discovery Miles 3 440 Save R98 (22%) Ships in 10 - 15 working days
Leveling Up - 12 Questions to Elevate Your Personal and Professional Development (Hardcover): Ryan Leak Leveling Up - 12 Questions to Elevate Your Personal and Professional Development (Hardcover)
Ryan Leak
R421 Discovery Miles 4 210 Ships in 12 - 17 working days

A Wall Street Journal Bestseller Experience explosive growth and success in your career and personal life by taking ownership of your personal development and understanding you don't need to know all the answers-but you do need to ask the right questions. Whether you're a leader of ten, a hundred, or many more, there's no one more important to lead than yourself. If you're not leading yourself, why would anyone else want to follow you? Ryan Leak speaks to thousands of leaders every year, and he has learned that the most successful people have taken ownership of their own development-and in order to realize your potential, you need to fully understand yourself. Being a great leader is not about having all the answers but asking the right questions-and that starts with careful introspection and inviting others to tell you what they see in you. Leveling Up helps you focus on the person you're becoming and think about the goals you want to accomplish. Some of the twelve strategic questions in this book include: What is it like to be around me? (The Self-Awareness Question) What credit can I give away? (The Team Player Question) Who knows who I really am? (The Transparency Question) What's my definition of success? (The Vision Question) Do I have to do it all? (The Rest Question) Am I enjoying it? (The Fun Question) Leadership theory and business practices are important to study, but nothing is better than discovering the answers that will reveal who you are at your core, where you want to go in your career and life in general, and how you can influence and impact those around you.

International Business Strategy and Cross-Cultural Management - An Applied Approach (Paperback): Nicole F. Richter, Jesper... International Business Strategy and Cross-Cultural Management - An Applied Approach (Paperback)
Nicole F. Richter, Jesper Strandskov, Sven Hauff, Vasyl Taras
R1,083 R1,014 Discovery Miles 10 140 Save R69 (6%) Ships in 9 - 15 working days

This comprehensive yet accessible textbook provides readers with an advanced and applied approach to traditional international business that integrates key cross-cultural management topics. Its ten chapters give profound insights into analysing, selecting and entering international markets, strategic partnerships, strategic positioning, global value chains, organizational designs, intercultural interaction, leadership and motivation and international human resources management. For each of these topics, advanced and contemporary theoretical and analytical frameworks are discussed and translated into toolsets that will assist readers in solving practical challenges. Key Features: A strong connection of theoretical foundations with illustrative case studies Integration of current trends and challenges, such as intercultural competence, migration and digitalization, offshoring and global value chains Comprehensive practical examples from multinational firms that demonstrate the value of the frameworks and toolsets included in each chapter An integrative case study that picks up key practical challenges in each chapter and invites the reader to apply theories, frameworks and toolsets A supplementary website that provides multiple materials for furthering readers' knowledge, including toolsets, further cases and exercises, accompanying videos, quizzes, and presentation slides International Business Strategy and Cross-Cultural Management is a key resource for postgraduate courses on international business management, globalization and entrepreneurship, international human resource management and global marketing. It will also serve as a complementary text for lecturers and students involved in the X-Culture project.

Teaching Leadership - Bridging Theory and Practice (Hardcover): Gama Perruci, Sadhana W. Hall Teaching Leadership - Bridging Theory and Practice (Hardcover)
Gama Perruci, Sadhana W. Hall
R3,147 Discovery Miles 31 470 Ships in 12 - 17 working days

'As the author of a new book, Professionalizing Leadership, in which I take on the leadership industry, specifically the often careless and casual way in which we profess to teach how to lead, it gives me particular pleasure to highly recommend Teaching Leadership by Perruci and Hall. Though it's possible to take issue with some specifics, to anyone with any interest in leadership as pedagogical practice, especially but not exclusively at the undergraduate level, I say this book is not to be missed.' - Barbara Kellerman, Harvard University, US and author of, among others, The End of Leadership, Followership, and Bad Leadership 'This book is a must read for educators and students who want to master the fine art of developing leaders and becoming leaders.' - Prasad Kaipa, Kaipa Group, US 'Teaching Leadership takes the reader from leadership traits to leadership transformation, and models the pedagogy it professes. Those of us who bridge theory and practice on a daily basis will find the historical, theoretical, and philosophical context in which leadership education, training and development are defined an invaluable prism through which we better understand the why, what and how of leadership. While this book comes close to being the canon we incessantly seek, the authors intentionally avoid this. Instead, they present an integrated complexity of information with glorious clarity. The coalescence of scientific knowledge, philosophical grounding, intentionality, reflection, preparation, thoroughness, program design and evaluation on which Teaching Leadership is based, is a benchmark for best practice in teaching and forming leadership.' - Katherine Tyler Scott, Ki ThoughtBridge LLC, US Can we really teach leadership? Yes, we can, and this book provides innovative ways of doing so. It is designed to help educators contribute to their learners? leadership development by expanding and enhancing their knowledge and competencies through a study of theory, practice and experiential learning. We need effective leaders at all levels of society. The more educators do to prepare leaders to make a positive difference, the better off the world will be. Educators can adjust, adopt, and adapt concrete examples provided in this book to fit their own organizations? needs. The authors explore time-tested efforts at linking leadership theory and practice in ways that promote meaningful leadership development for our learners. Starting from ''?why?'' and ''?what?'' about leadership, the book progresses to ''?how?'' to organize teaching leadership. It emphasizes lessons learned as a result of decades of experience in the design, implementation, and evaluation of nationally recognized leadership programs. Each chapter includes reflection questions that allow educators to consider how the content is relevant or can be applied to their own institutional context. Teaching Leadership is written for educators and practitioners in undergraduate and graduate-level leadership programs, in professional schools, in technical institutes, and in government institutions, as well as for those working in for-profit and not-for-profit organizations.

Breaking Through - Communicating to Open Minds, Move Hearts, and Change the World (Hardcover): Sally Susman Breaking Through - Communicating to Open Minds, Move Hearts, and Change the World (Hardcover)
Sally Susman
R631 Discovery Miles 6 310 Ships in 12 - 17 working days

Pfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change. A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The ability to reach people and drive public conversation is a rock-hard competency. In this wise and inspiring book, Sally Susman, the renowned head of corporate affairs at global biopharmaceutical giant Pfizer, tells the fascinating story of how the company managed the massive communications challenge that came with Covid-19 and the race to produce an effective vaccine. Just as crucial as creating the vaccine itself was the task of winning people's hearts and minds, and Susman highlights the principles that enabled her to break through, connect, and help move people forward, not only at Pfizer but over a long and stellar career. She shows how clarifying and channeling your intention is an essential first step: What are you trying to say? She illustrates how leaders need to muster the courage to be candid in order to be effective and how, in order to connect, they must both disarm with humility and delight with humor. As a gay, married woman, she talks forthrightly about the challenges and opportunities of embracing who you are, both at home and in the workplace. Susman's stories will draw you in with their warmth and humanity, and enlighten and motivate you with their insight and passion. Breaking Through is essential reading for any leader who faces the daunting challenge of communicating in our noisy, turbulent world.

The Hiring and Firing Question and Answer Book (Paperback, Special ed.): Paul Falcone The Hiring and Firing Question and Answer Book (Paperback, Special ed.)
Paul Falcone
R594 R498 Discovery Miles 4 980 Save R96 (16%) Ships in 10 - 15 working days

"Getting the best employees on board and weeding out the worst--without getting slapped with expensive lawsuits--are two of the most crucial and difficult jobs of human resources professionals and general managers. Now there's quick, reliable information on how to do it right. Written by employment expert Paul Falcone, "The Hiring and Firing Question and Answer Book" contains over 100 commonly asked questions ranging from basic to sophisticated, including: * Does my company need an Affirmative Action plan? * Why should I conduct an exit interview? * How do I find the best Web sites for recruiting employees? * How do I protect my company from negligent hiring claims? * How do I terminate a long-term employee with a history of positive performance evaluations? Each question is followed by a short answer and a longer ""Tell Me More"" section, making the book perfect both as a concise overview and as a practical reference." 'Paul Falcone (Valencia, CA) is Director of Human Resources at Platinum Equity in Beverly Hills, and was previously Director of Employment and Development for Paramount Pictures in Hollywood. He is the author of several best-selling books, including: 96 Great Interview Questions to Ask Before You Hire, 2600 Phrases for Effective Performance Reviews, and 101 Sample Write-Ups for Documenting Employee Performance Problems.

Research Handbook on Export Marketing (Paperback): Craig C. Julian Research Handbook on Export Marketing (Paperback)
Craig C. Julian
R1,548 Discovery Miles 15 480 Ships in 12 - 17 working days

The Research Handbook on Export Marketing provides a wealth of vital knowledge from scholars who are experts in their fields from around the world. The book emphasizes the most topical issues in international marketing today - small and medium enterprises, exporting performance, the services sector, new products, and dynamic capabilities. The articles are well written and informative. The volume makes an excellent contribution to this important literature.' - Gary Knight, Willamette University, USThere has been a proliferation of research published in the area of export marketing in the last four decades. As research output has grown, some previous research has noted that poor conceptualization of performance measures can produce weak theoretical foundations that may eventually become irrelevant in practice. This Handbook aims to inject rigor into this debate and will act as a starting point for future research on export marketing. The Research Handbook on Export Marketing profiles the following main theoretical frameworks used in export marketing: contingency theory; the eclectic paradigm; industrial organization theory; resource-based theories; relational exchange theory; internationalization process theory; network theory; agency theory and transaction cost economics. The different measures of export marketing performance cited in the literature, together with the nature of the relationships between antecedent variables and dependent variables of export marketing performance, are also examined. With expert contributions, this book outlines the development of export marketing theory from its inception to the current day and explores the utility of export marketing theory in assessing export marketing performance. Giving prominence to theoretical approaches in export marketing, this book will provide a necessary reference point for academics and students alike researching export marketing. Practitioners engaged in the pursuit of export management will also benefit from this insight. Contributors include: Y. Ali, M. Amin, S. Arora, Y. Asseraf, B. Aykol, V. Bamiatzi, D.L. Dean, F. Durrieu, I. Ferreira, J. Heyl, A. Hinterhuber, C.C. Julian, E.T. Kahiya, I. Kardes, O.T. Koc, L.C. Leonidou, L.-Y. Li, S.M. Liozu, J. Liu, T.K. Madsen, G.O. Ogunmokun, J.C. Pinho, S. Rezaei, Md. A. Saleh, S. Samiee, A. K. Shamsuddoha, A. Shoham, C.A. Solberg, A.A. C. Teixeira

The Confidence Effect - Every Woman's Guide to the Attitude That Attracts Success (Paperback): Grace Killelea The Confidence Effect - Every Woman's Guide to the Attitude That Attracts Success (Paperback)
Grace Killelea
R373 Discovery Miles 3 730 Ships in 12 - 17 working days
Surrounded by Bad Bosses and Lazy Employees - or, How to Deal with Idiots at Work (Paperback): Thomas Erikson Surrounded by Bad Bosses and Lazy Employees - or, How to Deal with Idiots at Work (Paperback)
Thomas Erikson
R265 R212 Discovery Miles 2 120 Save R53 (20%) Ships in 5 - 10 working days

Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right way Why is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this. Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.

The Unnatural Promoter - How anyone can blow their own trumpet without feeling awkward (Paperback): Charlie Lawson The Unnatural Promoter - How anyone can blow their own trumpet without feeling awkward (Paperback)
Charlie Lawson
R376 Discovery Miles 3 760 Ships in 12 - 17 working days

Why do some people have no problem shouting about themselves to get business, yet you find it so difficult? You're great at what you do. You deliver an amazing product, a top-notch service and your clients and customers seem to love what you do. So why aren't you getting the opportunities that your rich talents deserve? Why do other people get all the breaks, even though they're not as good as you? The answer is simple a you're not blowing your own trumpet. In this enjoyable, engaging and highly practical book, self-confessed unnatural promoter Charlie Lawson shows you exactly how he overcame his own doubts and awkwardness to move beyond the negativity that's so often associated with self-promotion. Learning from his own hard-won experience, he'll empower you with the skills, confidence and mindset you need to: Promote your business by shouting about what you do. Talk effortlessly about why you're so good at it. Feel positive and proud to promote and sell yourself. Use smart self-promotion tactics that will attract new business. Persuade others to rave and shout about you, so you don't have to! Bigger business comes from better conversations, so make promoting yourself a little less nerve-wracking and a lot more rewarding as you unlock the power and potential of blowing your own trumpet.

Advanced Imagineering - Designing Innovation as Collective Creation (Hardcover): Diane Nijs Advanced Imagineering - Designing Innovation as Collective Creation (Hardcover)
Diane Nijs
R2,978 Discovery Miles 29 780 Ships in 12 - 17 working days

'Diane Nijs's development of Imagineering is at the forefront of innovation research. It is both daringly original and eminently applicable. It is a major contribution to the scholarly literature on innovation as well as for practitioners who want to develop a deeper understanding and appreciation of the theory and practice of innovation.' - Alfonso Montuori, California Institute of Integral Studies, US The most pressing problems facing society today, such as enhancing healthcare, revitalizing cities, and improving our systems and institutions are complex innovation eco-systems. Articulating and illustrating how experience design can unlock experience innovation, Diane Nijs and her colleagues present new ways of effectuating corporate, public, social and whole system innovation through collective creation. This ground-breaking book makes several contributions to the fields of innovation and design thinking by taking complexity science as its point of reference. It shows how two complementary types of science - a Newtonian equilibrium science of forces and a complexity science of simple rules - lead to two types of innovation policy and two complementary types of design thinking. By enhancing conventional design thinking with the systemic design approach of imagineering, this book offers readers a fresh perspective on innovation in times of growing complexity. This is a highly provocative book for scholars, practitioners and students in the field of change and innovation. It will also prove to be a useful tool for design thinking in management systems. Contributors include: C. Camargo-Borges, F. Campos, G. Maree, D. Nijs, F. Ouwens, L. Terzieva, A. van Dam, L. Wanderley

Lean in - Women, Work, and the Will to Lead (Paperback): Sheryl Sandberg Lean in - Women, Work, and the Will to Lead (Paperback)
Sheryl Sandberg 1
R410 R319 Discovery Miles 3 190 Save R91 (22%) Ships in 12 - 17 working days
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