Globalisation, the impending 4th Industrial Revolution and migration in the 21st century have catapulted workplace diversity and inclusion into the forefront as instrumental tools in the success of organisations. These concepts are the guiding principles that embrace multiple perspectives, build distinct corporate teams, develop leaders from different backgrounds and create organisations that are the right fit for a variety of individuals. Managing diversity in the South African workplace provides a scientific basis for understanding diversity and inclusion at the macro-legislative, meso-organisational and micro-individual levels. Managing diversity in the South African workplace examines how diverse employees and groups can be accommodated within the South African workplace and the concomitant legislation that supports the inclusion of individuals from different backgrounds. Managing diversity in the South African workplace can be used by undergraduate and postgraduate students at further and higher education institutions within South Africa as well as managers and human resource practitioners.

Twenty years after creating the phenomenal bestselling classic The One Minute Manager, Ken Blanchard returns to its roots with the most powerful and essential title in the series as he explores the skills needed to empower yourself to success. In this captivating business parable, bestselling author Ken Blanchard tells the story of Steve, a young advertising executive who is about to lose his job. During a series of talks with a gifted magician named Cayla, Steve comes to realize the power of taking responsibility for his situation and not playing the victim. Passing along the knowledge she has learned from The One Minute Manager, Cayla teaches Steve the three tricks of self leadership. These three techniques not only empower him to keep his job, but give him the skills he needs to keep growing, learning, and achieving. The primary message of SELF-LEADERSHIP AND THE ONE MINUTE MANAGER is that power, freedom, and autonomy come from having the right mindset and the skills needed to take personal responsibility for success.

The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don't have to be a scientist to learn how to use this science. You'll learn Cialdini's Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader-and just as importantly, you'll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini's Principles of Persuasion: Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini's 35 years of evidence-based, peer-reviewed scientific research-including a three-year field study on what leads people to change-Influence is a comprehensive guide to using these principles to move others in your direction.

Organizations are in a race to become a digital enterprise. For those leading their company’s tech-driven change, this guide will help you along the way.

Every business makes plans for updating products, technologies, and processes. However, that is simply not enough for a twenty-first century company. While the pressure is intense, you can create a clear path forward using guidance from this book.

In Driving Digital, business technology executive Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. You no longer have to blindly trek through the mine field of their company’s digital transformation.

In this thoroughly researched one-stop manual, Sacolick teaches you how to:

• Formulate a digital strategy
• Transform business and IT practices
• Align development and operations
• Drive culture change
• Bolster digital talent
• Capture and track ROI
• Develop innovative digital practices
• Pilot emerging technologies

How Charts Work brings the secrets of effective data visualisation in a way that will help you bring data alive. Charts, graphs and tables are essential devices in business, but all too often they present information poorly. This book will help you: Feel confident understanding different types of charts, graphs and tables - and how to read them Recognise the true story behind the data presented and what the information really shows Know the principles and rules of how best to represent information so you can create your own information-driven (and beautiful) visuals Design visuals that people engage with, understand and act upon Don't value design over information - present data persuasively. Find the FT Chart Doctor's columns here - https://www.ft.com/chart-doctor

Contracts form an integral part of strategic sourcing in modern supply chains. They bind people, customers, suppliers and organisations into a coherent working relationship whereby goods and services are exchanged in a mutually agreed framework. Contract management provides an introduction to the basic management principles of planning, organising, directing and control as an approach to managing contracts. Contract management explains the importance of managing the content of the contract as well as the contracting process so that unnecessary problems can be prevented and, as a result, important relationships can be maintained. The chapter on broad-based black economic empowerment has been removed from this edition as this is now well established, and new regulations in terms of the Preferential Procurement Policy Framework Act have been introduced. South African and US case studies are included, which should give learners a broad insight into some practical problems that may occur in contracts. The late Gideon Nieman is was professor emeritus and former head of the Department of Business Management at the University of Pretoria. He worked for more than 20 years in senior positions in trade and industry before joining academia. He also presents presented short courses on contract management and procurement.

It is an old cliche that leading and managing academics is like herding cats. This book challenges this myth and presents a way to deal with the many challenges of academic leadership, from managing departments, research groups and teams to managing tensions between research and teaching. The book is a practical and stimulating guide to different pathways to successful academic leadership, both in personal and organizational terms.

Structured to be used throughout one semester and designed to ensure that lecturers can adopt the book with minimum effort, this volume examines destination management using case studies to highlight examples of best practice.

LEAN is the most widespread management philosophy of our time and is currently present in every industry, yet the concept is still vaguely defined and widely misunderstood.

This is Lean - Resolving the efficiency paradox has been translated from Swedish to English, Danish, Norwegian, Finnish, Polish, French and Chinese and has sold over 160.000 copies since its launch in 2012. By using clear, concise language and insightful examples, the book has brought greater clarification to the essence of lean and revolutionized top-executives and employees understanding of what lean actually is.

The book also introduces the idea of the efficiency paradox, which claims that organisations' understanding of "true efficiency" is incorrect. It suggests that when organisations focus too much on utilising resources efficiently - the traditional and most common form of efficiency - it tends to lead to an increase in the amount of work there is to do. Consequently, the more organisations try to be efficient (being busy), the more inefficient they will actually become (taking care of non-value adding but necessary work).

This is Lean addresses how to resolve this paradox.

This book covers a broad range of leadership and management topics that will be of interest to students up to post-graduate level, as well as the more general reader. It offers a collection of practical perspectives on understanding the not-for-profit business model, and the modern operating environment, to help you in providing that unique leadership needed, in the midst of strategic change...

Ever-evolving technological innovation creates both opportunities and challenges for educators aiming to achieve meaningful and effective learning in the classroom and equip students with a well-honed set of technology skills as they enter the professional world. The Handbook of Teaching with Technology in Management, Leadership and Business is written by experienced instructors using technology in novel and impactful ways in their undergraduate and graduate courses, as well as researchers reporting and reflecting on studies and literature that can guide them on the how and why of teaching with technology. Combining insights from research and practice, this comprehensive Handbook provides a state-of-the-art reflection on the role and effectiveness of technology in management, leadership, and business education. It offers a variety of resources and guidelines for the application of technology across different educational contexts and courses, and explores how specific digital tools, software, and applications have been used in the classroom to promote student engagement, assessment, collaboration, learning, and leadership. The broad range of chapters will support educators, administrators, instructional designers, researchers, chief information officers, and teaching technology developers seeking to expand their knowledge on the use of teaching and learning technologies in higher-education level management, leadership, and business programs.

This timely Research Handbook brings together a group of internationally renowned scholars to take a fresh look at global leadership, querying in what way leaders, teams, firms, universities and business schools can make a difference in our world today and tomorrow. Presenting contemporary studies into a vibrant field, this Research Handbook offers empirical, theoretical, critical and pedagogical-based research, placing leaders firmly in their global cultural context. Chapters cover critical issues such as how leaders and teams can understand and incorporate cultural multiplicity, how firms can engage in responsible and inclusive leadership, and how universities and business schools can innovatively educate socially conscious global leaders to have an impact on our future. Comprehensive and insightful, this Research Handbook is critical reading for researchers of leadership seeking new avenues of enquiry. The broad and multilevel approach to the challenges and demands of contemporary leadership are also valuable for practitioners, business school teachers and students. Contributors include: M. Alvesson, A.A. Arnardottir, D. Bilton, A. Bird, M. Borecka, L.A. Burke-Smalley, C.L. Butler, K. Daellenbach, A-K. Engstrand, P. Gabaldon , S. Groeschl , J. Herman, C. Holgersson, K. Jonsen, G. Karamustafa, J. Lauring, H-J. Lee, Y-T. Lee, G. Lucke, T. Maak, K. Makela, D. Mazutis, T.C. McCausland, M. Mendenhall, C. Miska, A.I. Mockaitis, F. Moore , L.J. Noval, G. Oddou, J.S. Osland, C. Pahlberg , V.J. Patock, C.L. Pearce, N.M. Pless, L. Romani, R. Seymour, G.K. Stahl, S. Sveningsson, S. Teerikangas, M. Vodosek, G. Vogelgesang Lester, C.L. Wassenaar, C.M. Webster, L. Zander, U. Zander, P. Zettinig, C. Zintel