'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' - Barry Quirk, Chief Executive, London Borough of Lewisham, UK'This book presents a welcome and sobering analysis of productivity performance in UK central government - a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' - Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive - but accessible - set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' - Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.

With over 20 million people on its payroll, the government is the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians, government leaders, and citizens alike. Personnel Management in Government: Politics and Process, eighth edition, examines the progress and innovations that public personnel professionals are making to address changes in the political, legal, and managerial environment of government. It provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector.

A number of new developments are addressed in the eighth edition, including discussion of:

Human resource management in nonprofit organizations in an all-new, dedicated chapter

Current and future challenges to recruitment and hiring, including the use of social media in recruitment

Privatization and contracting out

The rise of employment "at will" policies

Digital technology or "digitalization" in HRM and the need to enhance cybersecurity

Managing performance with human capital analytics

Increased reliance on telework

States’ attacks on public sector labor unions

HRM changes under the Trump administration

Since publication of the first edition in 1977, Personnel Management in Government has addressed issues not yet considered mainstream, but that have proven central to the development of the field over time. This long-standing but no less innovative textbook is required reading for all students of public, government, and non-profit personnel management.

Table of Contents

Part I The History and Environment of Public Personnel Management

1. Civil Service Reform Through the Lens of History

2. The Legal Framework of Public Personnel Management

Part II The Processes of Human Resource Management

3. Human Resources Planning

4. Classification and Compensation

5. Pensions and Benefits in Public Sector Employment

6. Recruitment and Selection

7. Performance Management

Part III Equal Opportunity, Affirmative Action, and Diversity in Government

8. Equal Employment Opportunity, Affirmative Action, and Diversity in Government

9. Diversity in the Workforce

Part IV Labor Relations in Government

10. Labor–Management Relations

11. Managing Human Resources for Nonprofits

Index

The relationship between evil and public affairs, as well as other fields and professions in public life, has come to the fore as institutions of government seek new ways to operate in an environment of extreme mistrust. Unmasking Administrative Evil, 5th Edition argues that the tendency toward administrative evil, as manifested in acts of dehumanization and genocide, is deeply woven into the identity of public affairs. Indeed, ordinary people may simply act appropriately in their organizational role-in essence, just doing what those around them would agree they should be doing-and at the same time, participate in what a critical and reasonable observer, usually well after the fact, would call evil. Even worse, under conditions of moral inversion, ordinary people can all too easily engage in acts of administrative evil while believing that what they are doing is not only correct, but in fact, good. This 5th edition offers important updates, including: A thorough discussion of contemporary virtue ethics as the field has evolved to offer an alternative to technical/rational ethics. An all-new three-part structure (What is Administrative Evil?, History and Cases, and The Future of Ethics in Praetorian Times) designed to aid in course organization and instruction. All-new cases, including an examination of the Flint water disaster, to provide contemporary examples of how populations can be marginalized and harmed by administrative processes that are blind to their consequences until it is too late. Laying the groundwork for a more ethical and democratic public life - one that recognizes its potential for evil, and avoids state-sponsored dehumanization and destruction - Unmasking Administrative Evil, 5th Edition is required reading for all students of administrative ethics and public service ethics, as well those in other administrative sciences.

The State of New York is now building one of the world's longest, widest, and most expensive bridges - the new Tappan Zee Bridge - stretching more than three miles across the Hudson River, approximately thirteen miles north of New York City. In Politics Across the Hudson, urban planner Philip Plotch offers a behind-the-scenes look at three decades of contentious planning and politics centered around this bridge. He reveals valuable lessons for those trying to tackle complex public policies while also confirming our worst fears about government dysfunction. Drawing on his extensive experience planning megaprojects, interviews with more than a hundred key figures - including governors, agency heads, engineers, civic advocates, and business leaders - and extraordinary access to internal government records, Plotch tells a compelling story of high-stakes battles between powerful players in the public, private, and civic sectors. He reveals how state officials abandoned viable options, squandered hundreds of millions of dollars, forfeited more than three billion dollars in federal funds, and missed out on important opportunities. Faced with the public's unrealistic expectations, no one could identify a practical solution to a vexing problem, a dilemma that led three governors to study various alternatives rather than disappoint key constituencies. Politics Across the Hudson continues where Robert Caro's The Power Broker left off and illuminates the power struggles involved in building New York's first major new bridge since the Robert Moses era. Plotch describes how one governor, Andrew Cuomo, shrewdly overcame the seemingly insurmountable obstacles of onerous environmental regulations, vehement community opposition, insufficient funding, interagency battles, and overly optimistic expectations.

This book makes a unique contribution in advancing understanding of the fiscal condition and growth potential of the New Member States of the European Union. It provides new data, policy evaluation, and offers national and regional perspectives. The core research questions are the effect of public investment in the context of macroeconomic disequilibrium and how it is possible to finance capital accumulation in the present and future conditions of mounting public sector debt. The contributors reveal that there is now a convincing case for public investment as an essential driver of convergence and growth in Europe. However, a new international and inter-generational fiscal pact to frame a more optimistic view of the role of government is needed. This book explores how public investment matters for growth, how fiscal conditions may support investment, and the role EU regional policy can have in terms of structural change and investment needs. Public Investment, Growth and Fiscal Constraints provides new data analyses on the EU New Member States in Central and Eastern Europe making it an essential tool for academics, students and practitioners interested in public finance and European Economics. The structural and public finance issues in these former transition economies raised in this book will also strongly appeal to policymakers, officials and consultants. The book is based on an independent research project of the University of Milan, supported by the European Investment Bank.

This compilation of original essays by an international cast of economists, regulators and industry practitioners analyzes some of the major issues now facing postal and delivery services throughout the world as competition from information and communication technologies (ICT) has increased. Competition has become increasingly important in the postal sector for some time in the form of alternative entrants providing mail delivery. However, the competition from ICT in the form of email and instant messaging, the Internet, Facebook and other forms of social networking and portable wireless devices such as the iPad and Kindle may be even more significant. Mail volumes are falling and the economies of scale that have made possible daily deliveries to every address are being eroded. This book assesses volume these declines resulting from this so-called `eSubstituion' and looks at the ways the postal sector can adapt to the rapid changes resulting from ICT. The impact of electronic invoicing on transactions mail, and the impact on bulk mail of electronic forms of advertising are examined. Strategies, including pricing and access policies, are discussed in the context of the increasing impact of ICT. A rethinking of the role of mail in an electronic age is taking place and this book provides the cutting-edge of this rethinking and the attempts of POs to reinvent themselves while continuing to meet the public's expectation of continuing ubiquitous daily deliveries of traditional mail products. Undergraduate and postgraduate students and researchers in regulation, competition law, innovation and public sector economics along with institutional libraries and industry professionals will find this volume informative and useful.

Risk assessment and risk management are essential across the public sector to improve processes and outcomes. However, there is little clarity over what this actually means. This lack of understanding leads to a wide variation in risk assessment and management practice and to miscommunications of risk across professions, creating further barriers to interprofessional practice and co-creation of value across the public sector. Despite these challenges, there is a concurrent expectation that risk assessment and risk management be carried out across the sector to the highest standard, which inevitably becomes problematic. Conceptualising Risk Assessment and Management across the Public Sector explores concepts and applications of risk across the public sector to aid risk professionals in establishing a clearer understanding of what risk assessment and management is, how they might be unified across the sector, and how and where deviations across professions are needed. This book addresses these issues through providing a theory-informed discussion on the conceptualisations of risk, risk assessment, and risk management across the public sector, and through identifying where shared values and where differences exist across professions. Guidance on interprofessional risk practice and risk communication to overcome barriers is offered using a combination of theoretically underpinned approaches and exemplars from practice, presented to have broad applicability across the public sector rather than being siloed within a specific professional grouping or theoretical paradigm.

For civil servants who take an oath to uphold the Constitution, that document is the supreme symbol of political morality. Constitutional issues are addressed by civil servants every day, whenever a policeman arrests a suspect or members of different branches of government meet. But how well do these individuals really understand the Constitution's application in their jobs?

This book encourages civil servants to reflect on specific constitutional principles and events and learn to apply them to the decisions they make. Twenty seminal articles by a preeminent scholar seek to legitimate public service by grounding its ethics in constitutional practice.

John Rohr stresses that ethical practice demands an immersion in the specifics of our constitutional tradition, and he offers a guide to attaining a greater sense of those constitutional principles that can be translated into action. Along the way he considers such timely issues as financial disclosure, the treatment of civil servants as second-class citizens, and instances of civil servants caught between executive and legislative forces.

Rohr's opening essays demonstrate that responsible use of administrative discretion is the key issue for career civil servants. Subsequent sections examine approaches to training civil servants using constitutional principles; character formation resulting from study of the constitutional tradition; and the ethical choices that are sometimes posed by separation of powers. A final group of chapters shows how a study of other countries' constitutional traditions can deepen an understanding of our own, while a closing essay looks at past issues and future prospects in administrative ethics from the perspective of Rohr's long involvement in the field.

Throughout this insightful collection, Rohr seeks to remind public servants of the nobility of their calling, reinforce their role in articulating public interests against the excesses of private concerns, and encourage managers to make greater use of constitutional language to describe their everyday activities. Although his work focuses on the federal career civil servant, it also offers valuable lessons applicable to state and local civil servants, elected officials, judges, military personnel, and those employed in the nonprofit sector.

This book brings together research from some of the world?s leading tax economists to discuss appropriate directions for tax reform in small open economies. The eminent contributors (including Altshuler, Creedy, Freebairn, Gravelle, Heady, Kalb, Sorensen and Zodrow) investigate the beneficial directions for medium-term tax reform in the light of global developments and lessons from the latest taxation research. In addressing this issue, they review recent advances in both the theoretical and empirical tax literature and reform evidence from individual countries. Topics covered include the impact of taxes on economic performance; international and corporate taxation; personal tax and welfare systems; environmental taxation; and country-specific tax reform experiences.Bringing together leading international experts to explore specific policy reforms, this book will prove essential reading for academics and researchers of public economics, fiscal policy and tax reform. It will also be warmly welcomed both by undergraduate and graduate students of public economics or the economics of taxation, as well as policymakers and government officials working in the area of tax policy.

The present volume provides a collection of material on the subject of international comparisons, contributed by scholars from a range of relevant disciplines and geographical backgrounds. The papers in this volume have been classified into two broad groups united by overlapping themes. Part I includes essentially empirical papers intended to provide a clear picture of the different types of international comparisons that have been undertaken by various organizations and individuals. The papers relate to empirical studies of different sectoral and national income aggregates at both regional and global levels. The papers in Part II deal with methodological and analytical issues. Discussion of the appropriateness of various aggregation methods for international comparisons accounts for a major component of this section. The volume provides a set of studies on international comparisons of prices, output and productivity, and will provide a reference source for interested readers.

The central purpose of this book is to analyse the optimal allocation of local public goods or services (for example garbage collection, police, fire brigades and medical services) in large urban agglomerations and the allocation consequences of increasing competition in the provision of them. Competition in the Provision of Local Public Goods uses two innovative aspects present in the concept of Functional Overlapping Competing Jurisdictions, which are de-localized membership and uni-functionality of jurisdictions. The book analyses the effect of these two aspects on competition among jurisdictions and the impact this probable increase in competition may have on the achievement of the optimal allocation of local public goods. The primary audience for this work is academics and researchers in the fields of urban and regional economics, location theory and public policy. An important secondary audience will be scholars of industrial organization, who can use the framework developed here for analyzing other problems related with the location of individuals in space.

This multidisciplinary work explores ways of making environmental policy decisions in managing public goods and natural parks with the goal of maximizing economic benefits to society. The contributors to the volume seek the best strategies for improving the environmental sustainability and quality of a public resource by showing how to develop quantitative information about the natural area and how it interacts with the economy. Such an analysis can be used to define policies that encourage interactions among institutions, local economic agents and park users. At the same time, it provides a measure to account for the implications of those policies on the local economy.A public resource, such as a natural park, has many different functions - the production of marketed goods, ecosystem protection and tourism - and its management requires the knowledge of the physical, biological and ecological characteristics of the functions supplied by the resource, as well as the value of each function and the public resource as a whole. To ensure the implementation of the optimal practice, the contributors adopt a participative approach to establish a credible social contract between the area's public manager and its consumers. Balancing the interests of residents, visitors and local businesses, and coupling the development of both the natural potential of the area and the local economy, are necessary steps for the best strategy to be adopted. Economists and agricultural-environmental economists, forest and resource planners interested in practical guidance, and professors who teach environmental economics or forest planning courses will all find this collection invaluable and instructive.

Examining the political and economic forces that have shaped the civil service system from the Pendleton Act of 1883 through today, the authors explain why, despite efforts to overhaul the federal bureaucracy (most recently by Vice President Al Gore), significant change remains a formidable challenge. Although politicians criticize the unwieldiness of the bureaucracy, this volume shows how they have been largely responsible for its design. The authors examine the development of federal employee interest groups and their negotiations with the president and Congress over hiring policies, salaries and conditions for terminating employment. Using transaction cost analysis and public choice theory, this book aims to provide a new understanding of the growth of the federal bureaucracy and the political and economic obstacles to reforming it.

The public sector continues to play a strategic role across the world. The last thirty years have seen major shifts in approaches to public sector management in many different countries. There is also a fierce debate across academic disciplines about contemporary public adminstration/management: some advocate the use of more managerialist approaches; while others critique them. New functions have also arisen in the public sector, such as evaluation or management consulting, which require analysis. There is a renewed need for an analysis of contemporary public sector organisations, which are changing rapidly before our eyes. Thus it is time for an authoritative assessment of the major trends in public management, embracing both their intended and unintended effects. This Handbook brings together leading international scholars to comment on key current issues. The individual chapters include a mix of broad overviews, in depth exploration of particular thematic areas and analyses of different theoretical perspectives such as political science, management, sociology and economics. The authors have been given sufficient space to develop their distinctive arguments. The editors provide an overall concluding chapter. The Handbook combines scholarly rigour, engaging writing from senior authors and high policy relevance. It will be relevant to advanced students, researchers and reflective public sector practitioners.

Civil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamentally questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services. The commitment to modernizing public services has been a constant trend of Western governments and has encompassed many approaches under a variety of labels, such as new public management and reinventing government. As a result of such developments, the public services of many countries have been transformed, with civil services being singled out for particular attention. This book critically examines the application of the modernization agenda in the old Commonwealth, the USA and Western Europe, including the institutions of the EU. Particular attention is given to developments in the British civil service, including the implications of devolved government, human rights legislation, and the Blair government's attempts to improve the policy process. For students and academics of public administration, public policy and comparative politics, this book will provide unrivalled coverage of one of the most critical issues in contemporary public management and policy.

In recent years a set of radical new approaches to public policy has been developing. These approaches, drawing on discursive analysis and participatory deliberative practices, have come to challenge the dominant technocratic, empiricist models in policy analysis. In this text, Frank Fischer brings together this new work and critically examines it. In an accessible way he describes the theoretical, methodological and political requirements and implications of the new "post-empiricist" approach to public policy. The volume includes a discussion of the social construction of policy problems, the role of interpretation and narrative analysis in policy inquiry, the dialectics of policy argumentation and the uses of participatory policy analysis.

The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, it sets standards for everyone who conducts the public's business, and links them with performance management, human resource administration and information technology skills. The book identifies the ethical foundations of public service and how to integrate them in practice. It also addresses individual leadership, what it means and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.

Selected Contents: 1. Precis2. Public Administration as Discipline and the Estrangement of Theory3. Ontology and Theory in Public Administration4. Critical Theory and Public Administration5. Evolutionary Critical Theory6. Evolutionary Critical Theory, Power, and Emancipation7. Evolutionary Critical Theory and the "Good Society"8. Evolutionary Critical Theory and Public Administration

Why do some policies succeed so well while others, in the same sector or country, fail dramatically? The aim of this book is to answer this question and provide systematic research on the nature, sources and consequences of policy failure. The expert contributors analyse and evaluate the success and failure of four policy areas (Steel, Health Care, Finance, HIV and the Blood Supply) in six European countries, namely France, Germany, the Netherlands, the UK, Spain and Sweden. The book is therefore able to compare success and failure across countries as well as policy areas, enabling a test of a variety of theoretical assumptions about policy making and government. The book also sheds more light on the legitimacy of governance in Western Europe and goes beyond understanding the concepts of success and failure to explaining their genesis empirically. Success and Failure in Public Governance will be of interest to academics and researchers of political science, public policy and public administration as well as to practitioners of public policy.

Networks contain complex patterns of dependency and require multiple levels of analysis to explain their formation, structure, and outcomes. In this Element, the authors develop the Multilevel Network Framework. The framework serves as (i) a conceptual tool to think more deeply about network dynamics, (ii) a research tool to assist in connecting data, theory, and empirical models, and (iii) a diagnostic tool to analyze and categorize bodies of research. The authors then systematically review the network literature in public administration, management, and policy. They apply the Multilevel Network Framework to categorize the literature; identify significant gaps; examine micro, macro and cross-level relations; and examine relevant mechanisms and theories. Overall this Element helps readers to (i) understand and classify network research, (ii) use appropriate theoretical frameworks to examine network-related problems, (iii) understand how networks emerge and produce effects at different levels of analysis, and (iv) select appropriate empirical models.

Evaluation is a controversial and little-understood strategy of public governance, control, and decision making. As early as classical antiquity, scholars were summoned to court to counsel kings. Public policy and program evaluation is a recent addition to the great chain of attempts to use the brainpower of scholars and scientists to further the interests of the state. Evaluation scholars are asked to provide retrospective assessments of the implementation, output, and outcome of government measures in order to effect deeper understanding and well-grounded decisions on the part of those in charge of government operations. Evaluation is the process of distinguishing the worthwhile from the worthless, the precious from the useless; evaluation implies looking backward in order to be able to steer forward better.

Written from a political science perspective, "Public Policy and Program Evaluation "provides an overview of the possibilities and limits of public sector evaluation. Evert Vedung examines evaluation as a mechanism for monitoring, systematizing, and grading government activities and their results so that public officials, in their future-oriented work, will be able to act as responsibly, creatively, and efficiently as possible. Topics discussed include: "Evaluation, Rationality, and Theories of Public Management"; "Models of Evaluation"; "Internal or External Evaluation"; "Impact Assessment as Tryout and Social Experimentation"; "Process Evaluation and Implementation Theory"; "The Eight-Problems Approach to Evaluation"; and "Uses and Users of Evaluation."

All evaluation rests upon the idea that perceptions, opinions, intentions, judgments--in short, everything concerned with the world of human consciousness--play such interesting roles in political and administrative action that their functions are worth investigating. Through experience, humans may learn from past actions. The interventions of the modern state are so extensive, their execution so complicated, and their potential consequences so far-reaching that science and social research are needed to monitor operations and establish impacts. As an excellent Introduction to the field of policy evaluation, "Public Policy and Program Evaluation "will be a valuable resource for students of public administration, public policy, political science, education, and sociology.

In thirteen chapters, the contributors to this volume analyse the different dimensions of a new form of collaboration, termed collective co-production, in the Scandinavian countries. It is a characteristic of the Scandinavian countries - Sweden, Norway and Denmark - that they have both a large public and voluntary sector. For decades, the dominant type of collaboration between the two sectors has consisted of the public sector providing financial support to organisations in the voluntary sector, while the activities are undertaken by the organisation itself. In recent times, however, a new discourse has emerged, with a strong political focus on developing closer collaboration between the two sectors. The book analyses collective co-production between the voluntary and public sectors, and identifies what distinguishes this form of collaboration from others. It looks at the scope of collective co-production, how and why it differs between welfare areas, as well as the political vision for co-production and the extent to which it lives up to those expectations. This discourse promotes a type of collaboration wherein organisations, associations and volunteers can participate in the implementation of tasks for which public institutions are responsible. The book is a valuable resource for professionals in voluntary organizations and public welfare units working with co-production and for researchers and students in the fields of civil society, voluntary sector and welfare policy.

This book analyses changes which have occurred in the organization and management of the UK public services over the last 15 years, looking particularly at the restructured NHS. The authors present an up to date analysis around three main themes: 1. the transfer of private sector models to the public sector 2. the management of change in the public sector 3. management reorganization and role change In doing so they examine to what extent a New Public Management has emerged and ask whether this is a parochial UK development or of wider international significance. This is a topical and important issue in management training, professional and policy circles. Important analytic themes include: an analysis of the nature of the change process in the UK public services: characterisation of quasi markets; the changing role of local Boards and possible adaptation by professional groupings. The book also addresses the important and controversial question of accountability, and contributes to the development of a general theory of the New Public Management.

This book analyses changes which have occurred in the organization and management of the UK public services over the last 15 years, looking particularly at the restructured NHS. The authors present an up to date analysis around three main themes: 1. the transfer of private sector models to the public sector 2. the management of change in the public sector 3. management reorganization and role change In doing so they examine to what extent a New Public Management has emerged and ask whether this is a parochial UK development or of wider international significance. This is a topical and important issue in management training, professional and policy circles. Important analytic themes include: an analysis of the nature of the change process in the UK public services: characterisation of quasi markets; the changing role of local Boards and possible adaptation by professional groupings. The book also addresses the important and controversial question of accountability, and contributes to the development of a general theory of the New Public Management.

The absurdity of bureaucracy offers a humorous ethnographic account of policy implementation set in contemporary Danish bureaucracy. Taking the reader deep into the hallways of governmental administration and municipal caseworkers' offices, the book sets out to explore what characterizes policy implementation as a mode of human agency. Using the notions of absurdity and sense-making as lenses through which to explore the dynamic relationship between a policy and its effects, the book reclaims 'implementation studies' for the qualitative sciences and emphasizes the existential dilemma that any policymaker and implementer must confront. Following step-by-step the planning and implementation of the randomized controlled trial, Active - Back Sooner, the book sets out to show that 'going wrong' is not a question of implementation failure but is in fact the only way in which implementation may happen. -- .