The GRAP Handbook contains the consolidated Standards of Generally Recognised Accounting Practice (GRAP) and related material developed by the Accounting Standards Board (ASB). The ASB gives effect to the constitutional requirement that uniform standards should be developed to ensure the achievement of consistent and comparable financial information across all spheres of government. The adoption of Standards of GRAP by all reporting entities in the public sector in South Africa improves the quality and comparability of financial information reported and enables those charged with governance to hold entities to account for the resources entrusted to them by citizens, taxpayers and ratepayers. The 2018 edition is valid until 31 March 2019.

Russ Linden's Workbook for Seamless Government is a must read... Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness...The Workbook is a virtual do-it-yourself kit full of handy instruments and insights, tools and techniques.
?Barbara Dyer, senior partner, The Public's Work

From the author of Seamless Government?this hands-on workbook helps public sector managers and teams put reform ideas into action. Broader in scope than other programs, this workbook deals with the human side of change in addition to the methods and tools of change. Linden focuses on the actual implementation of ideas as well as design, structure and process. The workbook includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, flow charts to illustrate the path of information, and examples of successful government agency reform projects.

Russell M. Linden is president of Russ Linden & Associates, a management consulting firm that focuses on public sector innovations. He is the author of Seamless Government (Jossey-Bass, 1994).

Disputes over government policies rage in a number of areas. From taxation to climate change, from public finance to risk regulation, and from health care to infrastructure planning, advocates debate how policies affect multiple dimensions of individual well-being, how these effects balance against each other, and how trade-offs between overall well-being and inequality should be resolved. How to measure and balance well-being gains and losses, is a vexed issue. Matthew D. Adler advances the debate by introducing the social welfare function (SWF) framework and demonstrating how it can be used as a powerful tool for evaluating governmental policies. The framework originates in welfare economics and in philosophical scholarship regarding individual well-being, ethics, and distributive justice. It has three core components: a well-being measure, which translates each of the possible policy outcomes into an array of interpersonally comparable well-being numbers, quantifying how well off each person in the population would be in that outcome; a rule for ranking outcomes thus described ; and an uncertainty module, which orders policies understood as probability distributions over outcomes. The SWF framework is a significant improvement compared to cost-benefit analysis (CBA), which quantifies policy impacts in dollars, is thereby biased towards the rich, and is insensitive to the distribution of these monetized impacts. The SWF framework, by contrast, uses an unbiased measure of well-being and allows the policymaker to consider both efficiency (total well-being) and equity (the distribution of well-being). Because the SWF framework is a fully generic methodology for policy assessment, Adler also discusses how it can be implemented to inform government policies. He illustrates it through a detailed case study of risk regulation, contrasting the implication of results of SWF and CBA. This book provides an accessible, yet rigorous overview of the SWF approach that can inform policy-makers and students.

The revolution in public management has led many reformers to call for public managers to reinvent themselves as public entrepreneurs. Larry D. Terry opposes this view, and presents a normative theory of administrative leadership that integrates legal, sociological, and constitutional theory.

This book provides a succinct overview of the development of the civil service since the Second World War. Adopting a broad, historical approach, it assesses the changes in organization, structure and management of the Whitehall machine, alongside the continuities in the policy and practice of public administration. Kevin Theakston draws on the full range of recent scholarship, documents in the Public Record Office, and the many postwar official investigations and reports to provide a balanced analysis of the key themes and issues. The book will be welcomed by all interested in the development of public policy and administrations, and post-war British politics in general.

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Grounded in solid research, " Social Media in the Public Sector" explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies.

Praise for "Social Media in the Public Sector"

"Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. "Social Media in the Public Sector" is a first and sets a high standard against which subsequent analysis will be measured."

--Lee Rainie, director, Pew Research Center's Internet & American Life Project

"Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read."

--John M. Kamensky, senior fellow, IBM Center for The Business of Government

"Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike."

--Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst

"Comprehensive and compelling, "Social Media in the Public Sector" makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies."

--Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understanding of the complex and multidisciplinary nature of digital government initiatives, impacts and implications. The rise of digital government and its increasingly integral role in many government processes and activities, including overseeing fundamental changes at various levels across government, means that it is no longer perceived as just a technology issue. In this book Miriam Lips provides students with practical approaches and perspectives to better understand digital government. The text also explores emerging issues and barriers as well as strategies to more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for postgraduate students on courses in public administration, public management, public policy, political science and international relations, and e-government. It is also suitable for public service managers who are experiencing the impact of digital technology and data in the public sector.

Since publication of the fourth edition of Labor Relations in the Public Sector, public sector unions have encountered strong headwinds in many parts of the U.S. Membership is falling in some jurisdictions, public opinion has shifted against the unions, and political forces are leaning against them. Retaining the structure that made the previous editions so popular, this fifth edition incorporates a complete round of updates, particularly sections on recent trends in membership figures, new legislation, and new politics as they influence bargaining rights. See What's New in the Fifth Edition: Up to date examination and analysis of public sector labor relations and collective bargaining Important changes in the public labor relations and unionization landscape Updated analysis of the financial and human resource outcomes of collective bargaining in the public sector Collective bargaining institutions and processes in government Completely updated in terms of the scholarly and professional literature and relevant events, the new edition identifies and explains the implications of the new collective bargaining environment, including financial and human resource management issues and outcomes. As in previous editions, collective bargaining and labor relations are addressed at all levels of government, with comparisons to the private and nonprofit sectors. Designed to be classroom friendly, it includes discussions of the most recent literature and case studies as well as end-of-chapter assignments and quizzes. Practical tips and advice are offered for those engaged in collective bargaining and labor relations.

This book is a comprehensive overview of oversight conducted over the past decade to measure how well DHS is achieving its mission, operating its programs, spending taxpayer funds, complying with the law, and respecting the boundaries established to limit the federal government and protect the rights of law abiding U.S. citizens. This book describes and analyzes the discretionary appropriations for the Department of Homeland Security (DHS) for fiscal year 2015 (FY2015). It compares the President's request for FY2015 funding for the Department of Homeland Security (DHS), the enacted FY2014 appropriations for DHS, and the House-reported homeland security appropriations legislation for FY2015. The book tracks legislative action and congressional issues related to DHS appropriations with particular attention paid to discretionary funding amounts.

Megaproject Planning and Management: Essential Readings contains the seminal articles from the growing body of research on megaproject planning and management along with an original introduction by the editor. Bent Flyvbjerg, the leading and most cited authority in the field, has used crowdsourcing and 25 years of experience to cherry-pick from several hundred articles and books the writings that define this new and exciting area of policy, business and academic inquiry. This volume will be an indispensable resource for those wishing to speak with authority about how megaprojects are prepared, delivered and fought over. The target audience is students, academics, practitioners, and media pundits alike, as well as communities affected by megaprojects.70 articles, dating from 1951 to 2012 Contributors include: A. Altshuler, S. Clegg, S. Fainstein, P. Hall, A. Hirschman, D. Kahneman, R. Miller, P. Morris, R. Scott

Women remain dramatically underrepresented in elective office, including in entry-level political offices. While they enjoy the freedom to stand for office and therefore have an equal legal footing with men, this persistent gender imbalance raises pressing questions about democratic legitimacy, the inclusivity of American politics, and the quality of political representation. The reasons for women's underrepresentation remain the subject of much debate. One explanation-that the United States lacks sufficient openings for political newcomers-has become less compelling in recent years, as states that have adopted term limits have not seen the expected gains in women's office holding. Other accounts about candidate scarcity, gender inequalities in society, and the lingering effects of gendered socialization have some merit; however, these accounts still fail to explain the relatively low numbers. This book argues that a major problem with current accounts exists in their underlying assumption that there is a single model of candidate emergence. The prediction is that women's office holding will rise automatically as women acquire the same backgrounds as men and assimilate to men's pathways to office. In this view, the main reasons for women's political underrepresentation can be found in society rather than in politics. Carroll and Sanbonmatsu argue for a new approach that considers women on their own terms and that focuses on the political origins of women's representation. Drawing upon an original and comparative survey of women state legislators across all fifty states, from 1981 and 2008, and follow-up surveys after the 2008 elections, the authors find that gender differences in pathways to the legislatures, first evident in 1981, have been surprisingly persistent over time. They found that, while the ambition framework better explains men's decisions to run for office, women are much more reliant on the existence of organizational and party support. By rethinking the nature of women's representation, this study calls for a reorientation of academic research on women's election to office and provides insight into new strategies for political practitioners concerned about women's political equality.

The State of New York is now building one of the world's longest, widest, and most expensive bridges - the new Tappan Zee Bridge - stretching more than three miles across the Hudson River, approximately thirteen miles north of New York City. In Politics Across the Hudson, urban planner Philip Plotch offers a behind-the-scenes look at three decades of contentious planning and politics centered around this bridge. He reveals valuable lessons for those trying to tackle complex public policies while also confirming our worst fears about government dysfunction. Drawing on his extensive experience planning megaprojects, interviews with more than a hundred key figures - including governors, agency heads, engineers, civic advocates, and business leaders - and extraordinary access to internal government records, Plotch tells a compelling story of high-stakes battles between powerful players in the public, private, and civic sectors. He reveals how state officials abandoned viable options, squandered hundreds of millions of dollars, forfeited more than three billion dollars in federal funds, and missed out on important opportunities. Faced with the public's unrealistic expectations, no one could identify a practical solution to a vexing problem, a dilemma that led three governors to study various alternatives rather than disappoint key constituencies. Politics Across the Hudson continues where Robert Caro's The Power Broker left off and illuminates the power struggles involved in building New York's first major new bridge since the Robert Moses era. Plotch describes how one governor, Andrew Cuomo, shrewdly overcame the seemingly insurmountable obstacles of onerous environmental regulations, vehement community opposition, insufficient funding, interagency battles, and overly optimistic expectations.

Risk assessment and risk management are essential across the public sector to improve processes and outcomes. However, there is little clarity over what this actually means. This lack of understanding leads to a wide variation in risk assessment and management practice and to miscommunications of risk across professions, creating further barriers to interprofessional practice and co-creation of value across the public sector. Despite these challenges, there is a concurrent expectation that risk assessment and risk management be carried out across the sector to the highest standard, which inevitably becomes problematic. Conceptualising Risk Assessment and Management across the Public Sector explores concepts and applications of risk across the public sector to aid risk professionals in establishing a clearer understanding of what risk assessment and management is, how they might be unified across the sector, and how and where deviations across professions are needed. This book addresses these issues through providing a theory-informed discussion on the conceptualisations of risk, risk assessment, and risk management across the public sector, and through identifying where shared values and where differences exist across professions. Guidance on interprofessional risk practice and risk communication to overcome barriers is offered using a combination of theoretically underpinned approaches and exemplars from practice, presented to have broad applicability across the public sector rather than being siloed within a specific professional grouping or theoretical paradigm.

After a quarter of a century of implementation of New Public Management (NPM) reform strategies, this book assesses the major real outcomes of these reforms on states and public sectors, at both the organisational level and a more political level. Unlike most previous accounts of reform, this book looks at how reform has changed the role of the public administration in democratic governance. Featuring case studies on the UK, Germany, France, Norway, Ireland, Switzerland, Scandinavia, Post communist states, Mexico, South Korea, Turkey and the European Commission, and focusing on two issues this book:

• Examines the significant variations in the "trajectories" of administrative reform among West European countries on the basis of empirically rooted research on different national case studies.
• Assesses the extent to which these "constitutive" public policies have affected the institutions of government and the governing processes of our democratic occidental states and ask how have NPM-inspired programs, with their exclusive focus on managerialist objectives and instruments, challenged the political and democratic nature of public administration?

Looking at the broader issues relating to the current recompositions of democratic states, this book will be of interest to students and scholars of all matters relating to public administration and governance within political science, management, public law, sociology, contemporary history, and cultural studies.

Disputes over government policies rage in a number of areas. From taxation to climate change, from public finance to risk regulation, and from health care to infrastructure planning, advocates debate how policies affect multiple dimensions of individual well-being, how these effects balance against each other, and how trade-offs between overall well-being and inequality should be resolved. How to measure and balance well-being gains and losses, is a vexed issue. Matthew D. Adler advances the debate by introducing the social welfare function (SWF) framework and demonstrating how it can be used as a powerful tool for evaluating governmental policies. The framework originates in welfare economics and in philosophical scholarship regarding individual well-being, ethics, and distributive justice. It has three core components: a well-being measure, which translates each of the possible policy outcomes into an array of interpersonally comparable well-being numbers, quantifying how well off each person in the population would be in that outcome; a rule for ranking outcomes thus described ; and an uncertainty module, which orders policies understood as probability distributions over outcomes. The SWF framework is a significant improvement compared to cost-benefit analysis (CBA), which quantifies policy impacts in dollars, is thereby biased towards the rich, and is insensitive to the distribution of these monetized impacts. The SWF framework, by contrast, uses an unbiased measure of well-being and allows the policymaker to consider both efficiency (total well-being) and equity (the distribution of well-being). Because the SWF framework is a fully generic methodology for policy assessment, Adler also discusses how it can be implemented to inform government policies. He illustrates it through a detailed case study of risk regulation, contrasting the implication of results of SWF and CBA. This book provides an accessible, yet rigorous overview of the SWF approach that can inform policy-makers and students.

This landmark publication addresses key governance issues in the management of development, drawing seminal papers from the 1999 Jubilee conference proceedings of the journal Public Administration and Development. It fills a major gap in the literature and provides a timely review of the state-of-the-art which is both historically-grounded and forward looking. The book is divided into three parts:

• Part 1 poses three challenges spanning past, present and future: the transformation of state, markets and civil society; institutional performance; and humanising globalisation.
• Part 2 focuses on the great contemporary forces shaping public administration and development: state, market, and civil society. It uses case studies to draw conclusions and suggest areas for further research.
• Part 3 addresses important themes for the future: states and economies in transition, conflict management and resolution, poverty and local development, governmental integrity and trust.

Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understanding of the complex and multidisciplinary nature of digital government initiatives, impacts and implications. The rise of digital government and its increasingly integral role in many government processes and activities, including overseeing fundamental changes at various levels across government, means that it is no longer perceived as just a technology issue. In this book Miriam Lips provides students with practical approaches and perspectives to better understand digital government. The text also explores emerging issues and barriers as well as strategies to more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for postgraduate students on courses in public administration, public management, public policy, political science and international relations, and e-government. It is also suitable for public service managers who are experiencing the impact of digital technology and data in the public sector.

The present volume provides a collection of material on the subject of international comparisons, contributed by scholars from a range of relevant disciplines and geographical backgrounds. The papers in this volume have been classified into two broad groups united by overlapping themes. Part I includes essentially empirical papers intended to provide a clear picture of the different types of international comparisons that have been undertaken by various organizations and individuals. The papers relate to empirical studies of different sectoral and national income aggregates at both regional and global levels. The papers in Part II deal with methodological and analytical issues. Discussion of the appropriateness of various aggregation methods for international comparisons accounts for a major component of this section. The volume provides a set of studies on international comparisons of prices, output and productivity, and will provide a reference source for interested readers.

Every year the British government spends GBP80 billion outsourcing public services. Today, private companies are responsible for fulfilling some of the most sensitive and important roles of the state - running prisons and providing healthcare, transport, legal aid, even child protection. These organizations have been handed enormous amounts of power and yet for the most part they operate with no transparency or accountability. From deportations to NHS cutbacks, Alan White exposes what goes wrong when the invisible hand of the market is introduced into public services. Informed by exclusive interviews with senior managers, campaigners and whistle-blowers, Shadow State is the first book to examine the controversial phenomenon of government outsourcing. Not only does White provide the full story behind scandals involving G4S, Serco and ATOS, but he also reveals previously unknown cases of system failure in areas such as social care, welfare and justice. The picture that develops is deeply troubling.

The survival and success of public organizations depends on employee satisfaction and motivation to improve performance. New Strategies for Public Pay addresses one of the strongest motivators?compensation. The book outlines proven strategies, many of which are successfully used in private industry, that are also well-suited for government organizations. Specific programs are described and analyzed by experts from government, academia, think tanks, labor unions, and private business, running the gamut from merit pay to competency-based pay to gainsharing.

New Strategies for Public Pay introduces a range of alternative pay systems that show public sector managers how they can:

? Set standards that match the unique needs of individual organizations

? Stimulate desired new behaviors necessary to overcome the fear of change and business as usual mentality

? Energize employees and provide a fresh incentive for continuing improved performance

The decision whether or not to revolutionize pay systems is fundamental. The way compensation is addressed and managed can either hinder or help accomplish an organization's mission. New Strategies for Public Pay offers a useful framework for planning compensation programs that are in line with the times and that will help create more efficient, flexible, and responsive public organizations.

In thirteen chapters, the contributors to this volume analyse the different dimensions of a new form of collaboration, termed collective co-production, in the Scandinavian countries. It is a characteristic of the Scandinavian countries - Sweden, Norway and Denmark - that they have both a large public and voluntary sector. For decades, the dominant type of collaboration between the two sectors has consisted of the public sector providing financial support to organisations in the voluntary sector, while the activities are undertaken by the organisation itself. In recent times, however, a new discourse has emerged, with a strong political focus on developing closer collaboration between the two sectors. The book analyses collective co-production between the voluntary and public sectors, and identifies what distinguishes this form of collaboration from others. It looks at the scope of collective co-production, how and why it differs between welfare areas, as well as the political vision for co-production and the extent to which it lives up to those expectations. This discourse promotes a type of collaboration wherein organisations, associations and volunteers can participate in the implementation of tasks for which public institutions are responsible. The book is a valuable resource for professionals in voluntary organizations and public welfare units working with co-production and for researchers and students in the fields of civil society, voluntary sector and welfare policy.

Highly successful in hardcover, this analysis of both the current status of logistic and its future role in European business is now available in paperback for students of logistic, distribution, strategy and international business.

Logistic in Europe is undergoing a period of unprecedented change. The Single European Market, German unification and reform in eastern Europe have together had a major impact on the continent, with inevitable consequences for logistics. At company level, there is also increasing petition from the newly industrialized countries of the Pacific Rim, not to mention the dismantle of trade barriers within Europe which have so far afforded considerable protection to some European industries.

The two main sections of the book consider demand and supply the market place for logistic services. In analyzing demand, the authors focus on the changing needs on manufacturers and retailers, the two principles users of logistics in advanced economies. On the supply side they examine a number of different kinds of provider of the logistics services, including carriers, freight forwarders and information technology companies. These providers are both responding to the needs on users, and initiating developments of their own. The rise of the mega-carrier is an especially important development, and one chapter is devoted to examining their prospects for success.