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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Public Sector Management (Paperback, 7th Revised edition): Norman Flynn, Alberto Asquer Public Sector Management (Paperback, 7th Revised edition)
Norman Flynn, Alberto Asquer
R986 Discovery Miles 9 860 Ships in 12 - 17 working days

The seventh edition of the bestselling Public Sector Management is a rich and insightful description, analysis and critique of the management of the public sector by the UK government. NEW to the seventh edition: Now set in an international context with comparative global examples throughout Three new chapters covering: strategy and planning in the public sector; transparency, accountability and ethics; and non-profit management, including the role of social enterprise and the voluntary sector Examines the impact of the continuing financial crisis on public spending An updated companion website with tutorial videos, free access to full-text journal articles, policy documents, links to useful websites and social media resources Public Sector Management is essential reading for undergraduate and postgraduate students studying public sector management as part of a business, management or politics degree.

Public Service Excellence in the 21st Century (Hardcover, 1st ed. 2019): Alikhan Baimenov, Panos Liverakos Public Service Excellence in the 21st Century (Hardcover, 1st ed. 2019)
Alikhan Baimenov, Panos Liverakos
R3,505 Discovery Miles 35 050 Ships in 10 - 15 working days

This book combines academic wisdom and practitioners' insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-a-vis technology, innovation and "big data", and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.

In Pursuit of Competence - A Life as a Westminster Nomad (Paperback): Norman Warner In Pursuit of Competence - A Life as a Westminster Nomad (Paperback)
Norman Warner
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

This is a memoir covering some 50 years' involvement with delivering public services in a wide range of roles: civil servant; local government; chairing inquiries and public bodies; special adviser; Minister; and Parliamentarian. The book's topic areas include the NHS, social services, social care, welfare benefits, human rights, criminal justice and constitutional issues like House of Lords reform. It starts with a government apprenticeship in the 1960s and ends with Brexit and Covid19. It covers successes and failures; and identifies the limitations of our institutions. The book ranges over 1970s political battles; Thatcher's efficiency drive; social services and community care reforms of the 1980s and 90s; and tackling child abuse. A diary kept for the 1997 Election year sets out what it was like taking over government after a long period in Opposition. A major reform of the youth justice system is described, along with developing the Blair government's family policy. Much of the book is concerned with the NHS and its shortcomings as well as its iconic status in the UK. There are chapters on life as the pharmaceuticals Minister; implementing NHS targets and cutting its bureaucracy; and trying to instal a mega NHS computer system. The chapters on implementing Tony Blair's NHS reforms with more patient choice and competition illustrate how difficult public service reform is. The book poses the possibility that the NHS in its present form is unsustainable; and explains the failure to fix the funding of social care. Life in the House of Lords is described and why it needs major reform. The book concludes with some ideas on how the Government could build back better after Brexit and Covid with public sector reform.

Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback): Camilla Denager... Goal Prioritization & Commitment in Public Organizations - Exploring the Effects of Goal Conflict (Paperback)
Camilla Denager Staniok
R162 R144 Discovery Miles 1 440 Save R18 (11%) Ships in 12 - 17 working days

Public personnel policies increasingly adapt performance management systems that focus on goal attainment making goal commitment a critical issue in contemporary public administration research. Few studies have however empirically investigated how context factors such as goal conflicts reduce or hinder goal commitment. Accordingly, this paper investigates the interplay between public managers' goal prioritisation, goal conflict and employees' goal commitment. Multilevel data from two electronic surveys of 67 principals and 1362 teachers in secondary education show that goal conflict moderates the association between principals' goal prioritisation and teachers' goal commitment.

Multiplied - How Digital Transformation Can Deliver More Impact for the Public Sector (Paperback): Ben Holliday Multiplied - How Digital Transformation Can Deliver More Impact for the Public Sector (Paperback)
Ben Holliday; Foreword by Neal Gandhi
R556 Discovery Miles 5 560 Ships in 10 - 15 working days
Understanding Public Management (Paperback): Kjell A. Eliassen, Nick Sitter Understanding Public Management (Paperback)
Kjell A. Eliassen, Nick Sitter
R1,146 Discovery Miles 11 460 Ships in 12 - 17 working days

'A broad-ranging and highly intelligent account of key recent developments internationally which skillfully updates the public management and governance literatures' - Ewan Ferlie, Royal Holloway 'Public management has been radically changed and reformed... this book gives students a fine introduction to these changes and to the theories dealing with them' - Jorgen Gronnegaard Christensen, University of Aarhus An introduction and guide to the dramatic changes that have occurred in the provision of public services over the last two decades, this book combines theoretical perspectives with a range of case studies from Europe, North America and further afield to explain why, how and with what success liberal democracies have reformed the service role of the state. The book pays close attention to four major dimensions of this transition: " External challenges and opportunties: globalisation and EU integration " Reducing the role of the state: Liberalisation, privatisation, regulation and competition policy " Improving the role of the state: New Public Management, e-Government and beyond " Managing the New Public Sector: organisations, strategy and leadership This text is designed for undergraduate courses in public governance, but it also addresses the core components of MPA programmes - the parameters, tools, principles and theories of public sector reform.

Public Service on the Brink (Paperback): Jenny Manson Public Service on the Brink (Paperback)
Jenny Manson
R706 Discovery Miles 7 060 Ships in 12 - 17 working days

"Public Service on the Brink" describes the denigration, unsuccessful reorganization, and general undermining of the public service and the public service ethos over 30 or more years. It attempts to explain how this has become a given in modern political life in the UK.

Mechanical Engineering Trainee (Paperback): National Learning Corporation Mechanical Engineering Trainee (Paperback)
National Learning Corporation
R1,031 R872 Discovery Miles 8 720 Save R159 (15%) Ships in 10 - 15 working days
General Supervisor of Building Maintenance (Mechanical) (Paperback): National Learning Corporation General Supervisor of Building Maintenance (Mechanical) (Paperback)
National Learning Corporation
R1,263 R1,049 Discovery Miles 10 490 Save R214 (17%) Ships in 10 - 15 working days
Administrative Space Analyst (Paperback): National Learning Corporation Administrative Space Analyst (Paperback)
National Learning Corporation
R1,253 R1,040 Discovery Miles 10 400 Save R213 (17%) Ships in 10 - 15 working days
Building and Zoning Clerk (Paperback): National Learning Corporation Building and Zoning Clerk (Paperback)
National Learning Corporation
R1,056 R897 Discovery Miles 8 970 Save R159 (15%) Ships in 10 - 15 working days
Labor Crew Chief (Paperback): National Learning Corporation Labor Crew Chief (Paperback)
National Learning Corporation
R1,016 R858 Discovery Miles 8 580 Save R158 (16%) Ships in 10 - 15 working days
Public-Sector Project Management - Meeting the Challenges and Achieving Results (Hardcover): D Wirick Public-Sector Project Management - Meeting the Challenges and Achieving Results (Hardcover)
D Wirick
R2,436 Discovery Miles 24 360 Ships in 12 - 17 working days

Public-Sector Project Management

Meeting the Challenges and Achieving Results

David W. Wirick

Business & Economics/Project Management

Your guide to project management success in the public sector

There may be no simple formula for success in public-sector projects, but Public-Sector Project Management delivers the next best thing: a complete set of skill-building strategies that puts success well within your reach.

Building on industry standards and best practices as well as almost thirty years of public-sector experience, this definitive sourcebook clearly explains how to manage projects in the public sector and navigate their many challenges. Here is where you'll find all the tools to accomplish your goals for any public-sector project, whether you are overseeing military and security operations, the construction of public infrastructure, improving agency processes, deploying new systems or public programs, or any other public initiative.

The book describes both the obstacles and basic processes of public-sector project management and examines the differences between public-sector and private-sector projects, including the management of the wide array of public-sector stakeholders. Public-Sector Project Management is your comprehensive professional template for making a positive contribution to your agency or organization. Inside, you'll find:

Expert guidance consistent with project management best practices

In-depth coverage of public-sector constraints, including purchasing systems, legal mandates, political and media oversight, and complex rules and processes

Specific strategies to enhance the management capability of public-sector managers and private-sector project managers working under government contracts

Emphasis on the role of planning in managing customer, manager, and project team expectations, and coping with the overlapping systems of constraints that impede public-sector projects

Techniques for managing contractors and vendors

Tools for managing the complexity inherent in most public-sector projects

Insightful case studies of notable and historic public-sector projects; chapter-ending discussion questions and exercises; numerous tables and figures; and key terms in the glossary

Catalytic Leadership - Strategies for an Interconnected World (Hardcover, 1st ed): JS Luke Catalytic Leadership - Strategies for an Interconnected World (Hardcover, 1st ed)
JS Luke
R1,325 Discovery Miles 13 250 Ships in 12 - 17 working days

Jeff Luke's book is simply outstanding and a must read for those public leaders interested in advancing the common good.
?John Bryson, professor of planing and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations

This groundbreaking guide presents a new kind of leadership that addresses the complex problems facing today's public leaders. These issues?such as economic development, homelessness, teen pregnancy, and many others?are interconnected in nature and have no quick fix solutions. Leaders in federal, state and local agencies must reach out beyond their boundaries to engage a much broader group of stakeholders to create sustainable strategies to address them. The catalytic leader brings together diverse individuals from multiple agencies to address interconnected public problems and work together toward solutions.

Filled with case studies, real-world examples, and many other hands-on resources, Catalytic Leadership is written for the true public leaders?citizens from all walks of life, working together to tackle the toughest public problems.

Politics Across the Hudson - The Tappan Zee Megaproject (Hardcover): Philip Mark Plotch Politics Across the Hudson - The Tappan Zee Megaproject (Hardcover)
Philip Mark Plotch
R1,142 Discovery Miles 11 420 Ships in 12 - 17 working days

The State of New York is now building one of the world's longest, widest, and most expensive bridges - the new Tappan Zee Bridge - stretching more than three miles across the Hudson River, approximately thirteen miles north of New York City. In Politics Across the Hudson, urban planner Philip Plotch offers a behind-the-scenes look at three decades of contentious planning and politics centered around this bridge. He reveals valuable lessons for those trying to tackle complex public policies while also confirming our worst fears about government dysfunction. Drawing on his extensive experience planning megaprojects, interviews with more than a hundred key figures - including governors, agency heads, engineers, civic advocates, and business leaders - and extraordinary access to internal government records, Plotch tells a compelling story of high-stakes battles between powerful players in the public, private, and civic sectors. He reveals how state officials abandoned viable options, squandered hundreds of millions of dollars, forfeited more than three billion dollars in federal funds, and missed out on important opportunities. Faced with the public's unrealistic expectations, no one could identify a practical solution to a vexing problem, a dilemma that led three governors to study various alternatives rather than disappoint key constituencies. ,br>Politics Across the Hudson continues where Robert Caro's The Power Broker left off and illuminates the power struggles involved in building New York's first major new bridge since the Robert Moses era. Plotch describes how one governor, Andrew Cuomo, shrewdly overcame the seemingly insurmountable obstacles of onerous environmental regulations, vehement community opposition, insufficient funding, interagency battles, and overly optimistic expectations.

Sanitation Worker Exam 2022 New York City - Prepare for Success! (Paperback): Angelo Tropea Sanitation Worker Exam 2022 New York City - Prepare for Success! (Paperback)
Angelo Tropea
R472 Discovery Miles 4 720 Ships in 10 - 15 working days
Governing Civil Service Pay in China (Hardcover): Alfred M. Wu Governing Civil Service Pay in China (Hardcover)
Alfred M. Wu
R2,017 Discovery Miles 20 170 Ships in 12 - 17 working days

As agents of the state, civil servants are central to public governance and socioeconomic development. In developing countries, it has been seen that an effective civil service pay system may provide strong incentives for better public service and rein in corruption whereas poor remuneration can fuel corruption and discontent among civil servants. Grappling with a well-functioning pay regime has challenged the PRC since its birth. Over the past decade, reforms have been implemented in the civil service pay system that are closely associated with legitimacy change (from an economy-based approach to welfare-based one), income distribution and central - local relations. However, these have led to a heated debate over the legitimacy, effectiveness and direction of these reforms. By examining this situation and the tug-of-war over remuneration among different players, this pioneering study deepens our understanding of China's reform process and its actors

Public Relations Specialist (C-2934) - Passbooks Study Guide (Paperback): National Learning Corporation Public Relations Specialist (C-2934) - Passbooks Study Guide (Paperback)
National Learning Corporation
R1,031 R872 Discovery Miles 8 720 Save R159 (15%) Ships in 10 - 15 working days
Director of Facilities Planning (Paperback): National Learning Corporation Director of Facilities Planning (Paperback)
National Learning Corporation
R1,293 R1,079 Discovery Miles 10 790 Save R214 (17%) Ships in 10 - 15 working days
Preventive Maintenance Supervisor (Paperback): National Learning Corporation Preventive Maintenance Supervisor (Paperback)
National Learning Corporation
R1,019 R861 Discovery Miles 8 610 Save R158 (16%) Ships in 10 - 15 working days
Macroeconomics Notes (Paperback): Vipul Goel Macroeconomics Notes (Paperback)
Vipul Goel
R152 Discovery Miles 1 520 Ships in 10 - 15 working days
Introduction to Industrial Organization (Hardcover, second edition): Luis M.B. Cabral Introduction to Industrial Organization (Hardcover, second edition)
Luis M.B. Cabral
R2,572 R2,258 Discovery Miles 22 580 Save R314 (12%) Ships in 9 - 15 working days

An issue-driven introduction to industrial organization, thoroughly updated and revised. The study of industrial organization (IO)-the analysis of the way firms compete with one another-has become a key component of economics and of such related disciplines as finance, strategy, and marketing. This book provides an issue-driven introduction to industrial organization. Although formal in its approach, it is written in a way that requires only basic mathematical training. It includes a vast array of examples, from both within and outside the United States. This second edition has been thoroughly updated and revised. In addition to updated examples, this edition presents a more systematic treatment of public policy implications. It features added advanced sections, with analytical treatment of ideas previously presented verbally; and exercises, which allow for a deeper and more formal understanding of each topic. The new edition also includes an introduction to such empirical methods as demand estimation and equilibrium identification. Supplemental material is available online.

Ethics, Integrity and Aptitude - Civil Services Examination (GS Paper-IV) (Paperback): Team Arsu Ethics, Integrity and Aptitude - Civil Services Examination (GS Paper-IV) (Paperback)
Team Arsu
R314 Discovery Miles 3 140 Ships in 10 - 15 working days
Modernisation of Montesquieu's Thought in India (Paperback): Prithivi Raj Modernisation of Montesquieu's Thought in India (Paperback)
Prithivi Raj
R1,288 R1,222 Discovery Miles 12 220 Save R66 (5%) Ships in 10 - 15 working days
Higher Civil Servants in Postwar Japan - Their Social Origins, Educational Backgrounds, and Career Patterns (Hardcover): Akira... Higher Civil Servants in Postwar Japan - Their Social Origins, Educational Backgrounds, and Career Patterns (Hardcover)
Akira Kubota
R1,795 Discovery Miles 17 950 Ships in 12 - 17 working days

This volume presents an analysis of Japan's powerful upper bureaucracy in the post-war period. The author's aim is to provide an empirical foundation for the many impressionistic accounts of Japanese bureaucracy and a systematic basis for comparative studies of bureaucracies in other countries. The study ranges from the family and geographic backgrounds of higher civil servants through their educational training and career patterns to their retirement and post-retirement activities. Throughout, the emphasis is on assembling and analyzing the kind of systematic data that provide a solid basis for understanding how the Japanese bureaucracy actually works. Originally published in 1969. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

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