This book presents an overview of the scientific study of public management, gathering together some of the most authoritative experts in this area of study in Europe and the United States, writing specifically about their respective countries. These essays seek to present the national distinctiveness of the study of public management, in the context of specific state administration. This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practises in contrast to others and foster leaning by asking repeatedly 'compared to what?'

Congress is expected to announce that new practices are to be adopted across the federal sector which will incite new and innovative partnerships between the public and private sectors. In A Guide to Innovative Public Private Partnerships: Utilizing the Resources of the Private Sector for the Public Good author Thomas A. Cellucci introduces these new procedures and how both private entrepreneurs and government managers can use them most effectively. This book enables organizations in both the private and public sectors to develop and execute efficient and effective business partnerships. Detailed requirements and market potentials are developed which would help entice the private sector to use its own resources to develop products and services without delay and at minimal cost to taxpayers. The book starts from basic principle of partnerships, develops the concept of commercialization-based public-private partnerships, and provides templates, potential marketing tools, and real-world examples to prove the effectiveness of this shift in how government will work in the future. This is a "must read" for anyone interested in doing business with the government as well as government leaders who are being forced to trim budgets and show genuine value in their agencies.

First published in 1988, this book is about the application of moral standards in the course of official work in the British civil service. It approaches the subject by examining the career of Sir Edward Bridges, Head of the Civil Service from 1945 to 1956. The book raises questions, of major importance at the present time, about methods of work and the standards expected of civil servants.

This book provides a comprehensive examination of the police role from within a broader philosophical context. Contending that the police are in the midst of an identity crisis that exacerbates unjustified law enforcement tactics, Luke William Hunt examines various major conceptions of the police-those seeing them as heroes, warriors, and guardians. The book looks at the police role considering the overarching societal goal of justice and seeks to present a synthetic theory that draws upon history, law, society, psychology, and philosophy. Each major conception of the police role is examined in light of how it affects the pursuit of justice, and how it may be contrary to seeking justice holistically and collectively. The book sets forth a conception of the police role that is consistent with the basic values of a constitutional democracy in the liberal tradition. Hunt's intent is that clarifying the police role will likewise elucidate any constraints upon policing strategies, including algorithmic strategies such as predictive policing. This book is essential reading for thoughtful policing and legal scholars as well as those interested in political philosophy, political theory, psychology, and related areas. Now more than ever, the nature of the police role is a philosophical topic that is relevant not just to police officials and social scientists, but to everyone.

The History of the United States Civil Service: From the Postwar Years to the Twenty-First Century provides a broad, comprehensive overview of the US civil service in the postwar period and examines the reforms and changes throughout that time. The author situates the history of the civil service into a wider context, considering political, social and cultural changes that occurred and have been influential in the history of American government. The book analyzes the development of administrative reorganizations, administrative reforms, personnel policy and political thought on public administration. It also underlines continuity and changes in the structures, organization, and personnel management of the federal civil service, and the evolution of the role of presidential control over federal bureaucracy. Taking an essential, but often neglected organization as its focus, the text offers a rich, historical analysis of an important institution in American politics. This book will be of interest to teachers and students of American political history and the history of government, as well as more specifically, the Presidency, Public Administration, and Administrative Law.

In this timely analysis, Matthew J. Quinn plots a landmark reimagination of governance and public administration, underpinned by sustainable development and civic republicanism. He draws on governance literature and Foucault's concept of governmentality to demonstrate the anachronism of existing bureaucratic norms and how these have thwarted sustainability and fuelled right-wing populism. Using international examples and the author's own extensive experience in sustainability governance as a senior UK official, the book proposes a new civic bureaucracy which fosters societal engagement and dialogue. It sheds new light on debates about the emerging crisis of governance, the role of public bureaucracy and the means to embed sustainability in governance.

A new approach to understanding and improving performance and public value
This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.
Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.

There is continual concern about the ability of governments to perform the duties and responsibilities that their citizens have come to expect from them. Many citizens view government as inept, arthritic, and dedicated to the preservation of the bureaucratic status quo. As we close the twentieth century, the challenge for democratic governments is to become adaptive, flexible, innovative, and creative. In short, they need to become learning organizations. This book explores what it will take for governments to break out of their traditional ways of approaching problems and leam new approaches to finding solutions.Can Governments Learn? examines organizational learning in the public sector. It seeks to understand what role policy and program evaluation information can play in helping governments to learn. Among the democratic societies that are studied are Belgium, Canada, the Netherlands, Sweden, and the United States. Their governmental systems have produced and learned from evaluation information in quite different ways. Significantly, the studies documented here show that the concept of organizational learning has vitality and applicability cross-nationally.Can Governments Learn ? evaluates preconditions for governmental learning as well as the institutional and human resource factors that contribute to the process. This is the third volume in the comparative policy analysis series. It is essential for policymakers, government officials, and scholars interested in improving the performance of governments.

Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.

At a time of growing pressure on health and social care services, this book draws together contributions which highlight contemporary challenges for their management. Providing a range of contributions that draw on a Critical Management Studies perspective the book raises macro-level concerns with theory, demographics and economics on the one hand, as well as micro-level challenges of leadership, voice and engagement on the other. Rather than being an attempt to define the 'wickedness' of problems in this field, this book provides new insights designed to be of interest and value to researchers, students and managers. Contributions from international researchers explore four main topics: identifying contemporary challenges in health and social care; managing, leading and following; listening to silent voices in delivering change; and new methodologies for understanding care challenges. The concerns discussed in this volume are 'wicked' in so far as they are persistent, pernicious and beyond the curative abilities of any single organisation or profession. Such problems require collaboration but also new approaches to listening to those who suffer their effects. This book demonstrates such listening through its engagement with policy makers, leaders, followers, professions, patients, forgotten groups and silenced voices. Moreover, it considers how future research might be transformed so as to shine a more inclusive light on 'wicked' problems and their amelioration. This is a timely and engaging book that challenges you - the reader - to think again about how we should look at, engage with and support all those involved in health and social care.

As workers in the private sector struggle with stagnant wages, disappearing benefits, and retirement ages that are moving further and further out onto the horizon, unionized gym teachers and lifeguards employed by the public sector retire in their fifties with over $100,000 a year in pension and healthcare benefits. Some even supplement this generous income by taking other jobs in their "retirement." Attempts to rein in the unions, as in Wisconsin and New Jersey, have met with massive resistance. Yet as Daniel DiSalvo argues in Government against Itself, public sector unions threaten the integrity of our very democracy.
DiSalvo, a third generation union member, recognizes the difference that collective bargaining made in the lives of his immigrant grandfather, a steelworker in Pittsburgh, and his father, a carpenter. He is not opposed to unions on ideological grounds. Rather, he opposes the form they have taken in the public sector, where they often face no real opposition in negotiations. Moreover, the public sector can't go out of business no matter how much union members manage to squeeze out of it. Union members have no incentive to ever settle for less, and this has a profound impact on the health of our society, as the costs get passed along to the taxpayer. States and municipalities break under the weight of their pension obligations, and the chasm between well-compensated public sector employees and their beleaguered private sector counterparts widens. Where private sector unions can provide a necessary counterweight to the power of capital, public employee unions are basically bargaining against themselves; it's no wonder they almost always win. The left is largely in thrall to the unions, both ideologically and financially; the right would simply take a hatchet to the state itself, eliminating important and valuable government services. Neither side offers a realistic vision of well-run, efficient government that serves the public.
Moving beyond stale and unproductive partisan divisions, DiSalvo argues that we can build a better, more responsive government that is accountable to taxpayers. But we cannot do it until we challenge the dominance of public sector unions in government. This carefully reasoned analysis of the power of public sector unions is sure to be controversial, and will be an important contribution to the debates about public vs. private unions, increasing inequality, and the role of government in American life.

City and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.

How does social spending relate to economic growth and which countries have got this right and wrong? Peter Lindert examines the experience of countries across the globe to reveal what has worked, what needs changing, and who the winners and losers are under different systems. He traces the development of public education, health care, pensions, and welfare provision, and addresses key questions around intergenerational inequality and fiscal redistribution, the returns to investment in human capital, how to deal with an aging population, whether migration is a cost or a benefit, and how social spending differs in autocracies and democracies. The book shows that what we need to do above all is to invest more in the young from cradle to career, and shift the burden of paying for social insurance away from the workplace and to society as a whole.

Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.

This book presents an overview of the scientific study of public management, gathering together some of the most authoritative experts in this area of study in Europe and the United States, writing specifically about their respective countries. These essays seek to present the national distinctiveness of the study of public management, in the context of specific state administration.

This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practises in contrast to others and foster leaning by asking repeatedly 'compared to what?'

* Addresses a gap in the current strategy textbook offering by combining theoretical grounding with tools for practical implementation, applied specifically to public sector strategic management * Clear step-by-step approach rich with international case studies and real-life examples, as well as a substantial offering of complementary online resources * Suitable for both advanced undergraduate and postgraduate students of Public Sector Strategy and Strategic Management, as well as practitioners and consultants working within public sector organisations * Supports readers in understanding strategic management and its basic concepts, whilst contextualising thoroughly to the public sector and taking the reader further into more up-to-date evaluations and analysis within strategic management than the current textbook offering

The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior. Utilizing real-life examples and updated case law to illustrate points, it provides best practices for investigating police action resulting in misconduct complaints. The Manual's comprehensive approach includes detailed procedures and policy considerations from intake through case closure, and discusses data tracking, reporting on trends, selecting and training investigative staff, civilian oversight, and a host of special issues that can arise with police misconduct complaints. The Manual is suitable for both sworn personnel and civilians handling or reviewing investigations and whether working internally for a police department or externally in oversight or another capacity. The guidance provides detailed examples of witness interview questions and types of evidence to collect, with discussion on making difficult credibility determinations and approaches to analyzing the information gathered to arrive at a recommended finding. Review questions are found at the end of most chapters, for use in academic or investigative training environments. Police officers engaged in the often complex and challenging work of public safety deserve and expect objective, thorough, and timely handling of complaints. Complainants and other stakeholders seek accountability and transparency when an officer behaves in a way that raises questions about their professionalism. The Complaint Investigations Manual provides instruction on handling misconduct complaints in a manner that will ensure the goals of law enforcement and stakeholders are met. The authors intentionally use a broad approach to make the Manual relevant and easy to use by law enforcement personnel, civilians in oversight or other capacities who work on police misconduct matters, and the criminal justice academic community. It is a critical primer for internal affairs investigators, police managers, law enforcement leaders, auditing professionals, civilian oversight practitioners, government representatives, community advocates, criminal and social justice students, and all others in pursuit of fair, thorough, and timely investigations of police misconduct complaints.

First published in 1998, this volume examines how super-optimum decisions involve finding alternatives to controversies whereby Conservatives, Liberals, or other major groups can all come out ahead of their best initial expectations simultaneously. This book is organised in terms of concepts, methods, causes, process, substance, and the policy studies profession. Concepts clarify that policy evaluation traditionally involves: (1) Goals to be achieved; (2) Alternatives available for achieving them; (3) Relations between goals and alternatives; (4) Drawing a conclusion as to the best alternative in light of the goals, alternatives, and relations; and (5) Analysing how the conclusion would change if there were changes in the goals, alternatives, or relations. Super-optimizing also involves five related steps, but with the following improvements: (1) Goals are designed as conservative, liberal, or neutral; (2) Alternatives get the same designations; (3) Relations are simplified to indicate which alternatives are relatively high or low on each goal; (4) The conclusion involves arriving at an alternative that does better on Goal A than Alternative A, and simultaneously better on Goal B than Alternative B; and (5) The fifth step involves analysing the super-optimum or win-win alternative in terms of its feasibility as to the economic, technological, psychological, political, administrative, and legal matters.

This text tackles the subject of human resource management (HRM) in the public sector, bringing together research from a range of respected international authors. Key issues covered include the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.

This comprehensive collection of the latest research and policy developments in civic service worldwide provides an informed assessment of what works and what doesn't work in the field. With contributions from some of the discipline's best-known global leaders, it presents a conceptualization and operational definition of civic service that allows for variations across nations and cultures. "Civic Service Worldwide" offers a perspective on the history and potential for civic service from its roots in military service. It summarizes the effects of national service in diverse countries, and identifies important developments in service, including service across the lifespan and transnational service. The editors and contributors also address key questions and promising theoretical and methodological approaches for advancing knowledge in the field.

Women working to change unfair treatment in bureaucracies can be either "missionaries" or "mandarins," and must often be a combination of the two. "Missionaries" work from within the organization in their pursuit of gender equity. "Mandarins" work to adapt to the techniques and practices of the bureaucracy.This book examines two kinds of strategies for making the bureaucratic structures of organizations, multilateral institutions and non-governmental organizations more gender-equitable. The contributors examine gender struggles not only at the discursive level, where women's needs are constructed and contested, but also at the institutional level of bureaucratic rules, procedures and resource allocation. Studies from many different countries, including Vietnam, Australia, the US and Morocco illustrate the variety of strategies for change adopted by feminists in different political and cultural settings, and show the highly diverse forms of feminist politics. From their different perspectives the contributors acknowledge the gendered nature of institutions, but argue against the view that these organizations are monolithic and impermeable.The contributors have much to say to all feminists working within bureaucracies -- whether state or civil society institutions -- with the aim of promoting women's concerns; this book is also a significant contribution to recent developments in the anthropological study of organizations.

Challenging the traditional orthodoxies of public management, this timely and comprehensive book adopts a lively and critical approach to key questions of public policy and management.With state-of-the-art contributions from leading international scholars, Public Management in the Postmodern Era explores a public sector that has moved irreversibly beyond the familiar territory of New Public Management and the exhausted tenets of modernization. Within a global environment where the old explanations and solutions have failed, the book advances a postmodern analysis. It argues strongly its original case that postmodern perspectives are of immediate relevance to issues of practice as well as to enduring problems of theory.The ambitious remit of the book will be of direct value to practitioners, scholars, academic researchers and students in politics, public policy and public management. With an international scope, the book will appeal to a worldwide audience.

This book contains a concise, simple, yet precise discussion of externalities, public goods and insurance. Rooted in the first fundamental theorem of welfare economics and in noncooperative equilibrium, it employs elementary calculus. The book presents established theory in novel ways, and offers the tools for the application of the social welfare criteria of efficiency and equity to environmental economics, networks, bargaining, political economy, and the pricing of public goods and public utilities.This innovative, user-friendly textbook will be of use over a broad range of disciplines. The applications found here include international global-warming issues (North vs. South model), and bargaining over externalities (Coase's theorem). This text also introduces the Wicksell-Lindahl model in its original form, which depicts the parliamentary negotiation between representative parties and provides an effective introduction to political economy. Later, these ideas are applied to the pricing of an excludable public good, revealing the theoretical connection between public utility pricing and the pricing of excludable public goods. The text integrates three forms of discourse: verbal, graphical, and formal. Elementary calculus is frequently used, allowing for clarity and precision; qualities that are often missing in conventional textbooks. The main text considers a finite number of consumers and appendices cover the continuum mathematical model, which is implicit in the references to the 'marginal consumer' found in traditional texts. The analysis found in Public Microeconomics is simple and operational, conducive to computationally easy examples and exercises. This textbook is ideally suited to graduate and upper-level undergraduate courses in economics, political science, policy and philosophy. Contents: Preface Foreword to Students 1. Introduction 2. Private Goods Without Externalities 3. Externalities 4. Public Goods 5. Public Utilities 6. Uncertainty and Asymmetrical Information Index

This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces. Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector's performance and contribution to society. The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.