There is continual concern about the ability of governments to perform the duties and responsibilities that their citizens have come to expect from them. Many citizens view government as inept, arthritic, and dedicated to the preservation of the bureaucratic status quo. As we close the twentieth century, the challenge for democratic governments is to become adaptive, flexible, innovative, and creative. In short, they need to become learning organizations. This book explores what it will take for governments to break out of their traditional ways of approaching problems and leam new approaches to finding solutions.Can Governments Learn? examines organizational learning in the public sector. It seeks to understand what role policy and program evaluation information can play in helping governments to learn. Among the democratic societies that are studied are Belgium, Canada, the Netherlands, Sweden, and the United States. Their governmental systems have produced and learned from evaluation information in quite different ways. Significantly, the studies documented here show that the concept of organizational learning has vitality and applicability cross-nationally.Can Governments Learn ? evaluates preconditions for governmental learning as well as the institutional and human resource factors that contribute to the process. This is the third volume in the comparative policy analysis series. It is essential for policymakers, government officials, and scholars interested in improving the performance of governments.

Since the first edition was published in 1997, "Human Resources Management for Public and Nonprofit Organizations" has become the go-to reference for public and nonprofit human resources professionals. Now in its fourth edition, the text has been significantly revised and updated to include information that reflects changes in the field due to the economic crisis, changes in federal employment laws, how shifting demographics affect human resources management, the increased use of technology in human resources management practices, how social media has become embedded in the workplace, and new approaches to HRM policy and practice.

Written by Joan E. Pynes--a noted expert in public administration--this authoritative work shows how strategic human resources management is essential for managing change in an increasingly complex environment. The bookIncludes new material on workplace violence and employee disciplineReviews updates on the legal environment of HRMContains suggestions for managing a diverse workforceOffers a wealth of revised tables and exhibitsUpdates the most recent developments in collective bargaining in the public and nonprofit sectorsOutlines the most current approaches to recruitment and selectionPresents an overview of recent information on compensation and benefitsGives an update of the technological advances used for strategic human resources managementProvides examples of HRM policies from other countries

The book also includes an enhanced instructor's guide with examination questions, PowerPoint(R) slides, experiential exercises, and video vignettes that are coordinated with chapters in the book.

Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.

As workers in the private sector struggle with stagnant wages, disappearing benefits, and retirement ages that are moving further and further out onto the horizon, unionized gym teachers and lifeguards employed by the public sector retire in their fifties with over $100,000 a year in pension and healthcare benefits. Some even supplement this generous income by taking other jobs in their "retirement." Attempts to rein in the unions, as in Wisconsin and New Jersey, have met with massive resistance. Yet as Daniel DiSalvo argues in Government against Itself, public sector unions threaten the integrity of our very democracy.
DiSalvo, a third generation union member, recognizes the difference that collective bargaining made in the lives of his immigrant grandfather, a steelworker in Pittsburgh, and his father, a carpenter. He is not opposed to unions on ideological grounds. Rather, he opposes the form they have taken in the public sector, where they often face no real opposition in negotiations. Moreover, the public sector can't go out of business no matter how much union members manage to squeeze out of it. Union members have no incentive to ever settle for less, and this has a profound impact on the health of our society, as the costs get passed along to the taxpayer. States and municipalities break under the weight of their pension obligations, and the chasm between well-compensated public sector employees and their beleaguered private sector counterparts widens. Where private sector unions can provide a necessary counterweight to the power of capital, public employee unions are basically bargaining against themselves; it's no wonder they almost always win. The left is largely in thrall to the unions, both ideologically and financially; the right would simply take a hatchet to the state itself, eliminating important and valuable government services. Neither side offers a realistic vision of well-run, efficient government that serves the public.
Moving beyond stale and unproductive partisan divisions, DiSalvo argues that we can build a better, more responsive government that is accountable to taxpayers. But we cannot do it until we challenge the dominance of public sector unions in government. This carefully reasoned analysis of the power of public sector unions is sure to be controversial, and will be an important contribution to the debates about public vs. private unions, increasing inequality, and the role of government in American life.

"Ethics and Integrity in Public Administration" presents cutting-edge perspectives on the role of ethics in public sector management - what it is and where it is going. The contributors include a cross-section of authoritative authors from around the globe, and from both the academy and government. They cover a wide range of topics, diverse theoretical and conceptual paradigms, and global examples, and provide a broader view than what is typically offered in other books. The book includes both theoretical insights and commentaries grounded in practice. Chapters are divided into three parts: Ethical Foundations and Perspectives, Ethical Management and Ethical Leadership, and International and Comparative Perspectives.

City and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.

The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior. Utilizing real-life examples and updated case law to illustrate points, it provides best practices for investigating police action resulting in misconduct complaints. The Manual's comprehensive approach includes detailed procedures and policy considerations from intake through case closure, and discusses data tracking, reporting on trends, selecting and training investigative staff, civilian oversight, and a host of special issues that can arise with police misconduct complaints. The Manual is suitable for both sworn personnel and civilians handling or reviewing investigations and whether working internally for a police department or externally in oversight or another capacity. The guidance provides detailed examples of witness interview questions and types of evidence to collect, with discussion on making difficult credibility determinations and approaches to analyzing the information gathered to arrive at a recommended finding. Review questions are found at the end of most chapters, for use in academic or investigative training environments. Police officers engaged in the often complex and challenging work of public safety deserve and expect objective, thorough, and timely handling of complaints. Complainants and other stakeholders seek accountability and transparency when an officer behaves in a way that raises questions about their professionalism. The Complaint Investigations Manual provides instruction on handling misconduct complaints in a manner that will ensure the goals of law enforcement and stakeholders are met. The authors intentionally use a broad approach to make the Manual relevant and easy to use by law enforcement personnel, civilians in oversight or other capacities who work on police misconduct matters, and the criminal justice academic community. It is a critical primer for internal affairs investigators, police managers, law enforcement leaders, auditing professionals, civilian oversight practitioners, government representatives, community advocates, criminal and social justice students, and all others in pursuit of fair, thorough, and timely investigations of police misconduct complaints.

Brazil is a pioneer in the development of participation policies, with the most advanced banking systems in the world and a health system that serves the majority of a population scattered over more than 8.5 million square kilometres. However, Brazil also displays one of the highest rates of social and economic inequality worldwide, unable to fight illiteracy, school dropout, lack of basic sanitation, and unemployment. The Brazilian Way of Doing Public Administration is an accessible collaboration between scholars and practitioners rich with findings applicable worldwide, exploring Brazil's government's functioning at various points in recent history. Comprehensively presenting public management cases and theories in two sections - public management and public policy - the chapters provide scholars and practitioners with unique and previously underexplored insights and experiences. Exploring links between administrative systems and policy performance, The Brazilian Way of Doing Public Administration is a necessary book for practitioners, policymakers and researchers in management, public administration, business, and economics.

First published in 1998, this volume examines how super-optimum decisions involve finding alternatives to controversies whereby Conservatives, Liberals, or other major groups can all come out ahead of their best initial expectations simultaneously. This book is organised in terms of concepts, methods, causes, process, substance, and the policy studies profession. Concepts clarify that policy evaluation traditionally involves: (1) Goals to be achieved; (2) Alternatives available for achieving them; (3) Relations between goals and alternatives; (4) Drawing a conclusion as to the best alternative in light of the goals, alternatives, and relations; and (5) Analysing how the conclusion would change if there were changes in the goals, alternatives, or relations. Super-optimizing also involves five related steps, but with the following improvements: (1) Goals are designed as conservative, liberal, or neutral; (2) Alternatives get the same designations; (3) Relations are simplified to indicate which alternatives are relatively high or low on each goal; (4) The conclusion involves arriving at an alternative that does better on Goal A than Alternative A, and simultaneously better on Goal B than Alternative B; and (5) The fifth step involves analysing the super-optimum or win-win alternative in terms of its feasibility as to the economic, technological, psychological, political, administrative, and legal matters.

Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.

This book presents an overview of the scientific study of public management, gathering together some of the most authoritative experts in this area of study in Europe and the United States, writing specifically about their respective countries. These essays seek to present the national distinctiveness of the study of public management, in the context of specific state administration.

This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practises in contrast to others and foster leaning by asking repeatedly 'compared to what?'

Benefit-cost analysis (BCA) is the best technique for analyzing proposed or previously enacted projects to determine whether undertaking them is in the public interest, or for choosing between two or more mutually exclusive projects. An introduction to BCA for students as well as practitioners, this accessible volume describes the underlying economic theory and legal and philosophical foundations of BCA. BCA provides an objective framework around which discussion, correction and amendment can take place. Stated simply, it is the calculation of values for all the inputs and outputs from a project and then the subtraction of the first from the second. The authors' goal here is to take the mystery out of the process. They discuss practical issues of market-based valuation and aggregation, non-market valuation, practical applications of general equilibrium models, issues in discounting, and the impacts of risk and uncertainty in BCA. They also provide a list of resources and case studies looking at ethanol and the use of cellular phones by drivers. Straightforward in style and cutting-edge in coverage, this volume will be highly usable both as a text and a reference. Advanced undergraduates and masters students in public policy, public administration, economics and health care administration programs will find this a valuable resource. It will also be of great use to agencies that perform benefit-cost analyses.

This text tackles the subject of human resource management (HRM) in the public sector, bringing together research from a range of respected international authors. Key issues covered include the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.

This comprehensive collection of the latest research and policy developments in civic service worldwide provides an informed assessment of what works and what doesn't work in the field. With contributions from some of the discipline's best-known global leaders, it presents a conceptualization and operational definition of civic service that allows for variations across nations and cultures. "Civic Service Worldwide" offers a perspective on the history and potential for civic service from its roots in military service. It summarizes the effects of national service in diverse countries, and identifies important developments in service, including service across the lifespan and transnational service. The editors and contributors also address key questions and promising theoretical and methodological approaches for advancing knowledge in the field.

Challenging the traditional orthodoxies of public management, this timely and comprehensive book adopts a lively and critical approach to key questions of public policy and management.With state-of-the-art contributions from leading international scholars, Public Management in the Postmodern Era explores a public sector that has moved irreversibly beyond the familiar territory of New Public Management and the exhausted tenets of modernization. Within a global environment where the old explanations and solutions have failed, the book advances a postmodern analysis. It argues strongly its original case that postmodern perspectives are of immediate relevance to issues of practice as well as to enduring problems of theory.The ambitious remit of the book will be of direct value to practitioners, scholars, academic researchers and students in politics, public policy and public management. With an international scope, the book will appeal to a worldwide audience.

This book examines how India was placed and placed itself in the world during the first half of the 20th century in a period of global turmoil and set against the subcontinental contest for independence. In situating India in the world, it looks not just at current foreign policy studies, but also at geopolitics, World War experiences, theoretical and strategic approaches, early foreign policy institutional transitions and the role of Indian civil and foreign diplomatic services. The work explores history and theory with a focus on cosmopolitanism beyond nationalism. The use of extensive sources from archives in UK and Russia - especially in different languages, mainly German and Russian - lends this volume an edge over most other works. The book will be useful to professional academics, historians including military historians, security specialists, literary specialists, foreign policy experts, journalists and the general reader interested in international issues.

BSW/MSW education funded by Title IV-E of Social Security Act ("Title IV-E Child Welfare Education") is an important incentive to encourage social workers to stay in the child protection field. It aims to demonstrate the training partnership between universities and public child welfare agencies. This book contains essential research results with a focus on the impact of Title IV-E Child Welfare Education to improve worker capacities and case outcomes, as well as on the process and results of social work education in promoting public child welfare work. There are nine chapters written by renowned researchers in public child welfare who applied rigorous quantitative and/or qualitative methodologies to clearly describe measures used, data sources, outcome variables, and implications for education, practice, policy, and research. These evidence-based articles address the following child welfare topics: training partnerships and worker outcomes, effective pedagogy and online education, workplace climate and retention factors, and other topics connecting BSW/MSW education to public child welfare practice. Future child welfare education will need to further expand child welfare knowledge and skills, strengthen worker competencies with a strong commitment to social work values and ethical practice principles, and develop a cohesive supervisory network to build a workforce with positive attitude toward child protection programs. This collection will inform child welfare educators, administrators and legislators regarding the impact of Title IV-E Child Welfare Education on the development of public child welfare and make recommendations to improve the child welfare curriculum in social work education. This book was originally published as a special issue of the Journal of Public Child Welfare.

The Handbook on the Economics of Conflict conveys how economics can contribute to the understanding of conflict in its various dimensions embracing world wars, regional conflicts, terrorism and the role of peacekeeping in conflict prevention. The economics of conflict is a relatively new branch of the discipline of economics. Conflict provides opportunities for applying game theory involving strategic behaviour, interactions and interdependence between adversaries. The Handbook demonstrates that conflict and its prevention is costly; it considers new dimensions such as ethnic cleansing, destructive power, terrorism, corruption, the impact of new technology, peacekeeping, the role of economists in defence ministries and the use of private contractors in conflict. This unique and comprehensive resource presents a set of original contributions by distinguished experts, providing theoretical, empirical and case-study material. It will prove invaluable for students and researchers interested in defence and peace economics, international relations and strategic studies. Policymakers and defence industry executives will also find this book a fascinating read. Contributors : C. Anderton, S.H. Bae, C.P. Barros, N. Bennett, U. Berkok, L. Bilmes, V. Bove, D. Braddon, J. Bradley, J. Brauer, J. Carter, F. Coulomb, N. Davies, S. Davies, P. Dowdall, J.P. Dunne, A. Gibbons, L.A. Gil-Alana, P. Hall, K. Hartley, J. Hudson, D. Jones, C. Kollisa, S. Markowski, A. Ott, S.M. Paleologou, K. Pittel, I. Ringel, D. Rubbelke, Selami Sezgin, Sennu Sezgin, R. Smith, B. Solomon, J. Stiglitz, A. Tishler, T. Turner, M. Vahabi, V. Zervos

This title was first published in 2003. Since the 1980s, in Australia and other developed nations, public sector management philosophies and how the public sector is organized have changed dramatically. At the same time, there have been many demands, and several attempts, to preserve and promote ethical behaviour within the public sector - though few go much beyond the publication of a code. Both developments require an understanding of how public organizations operate in this new environment. Organizational and management theory are seen as providing important potential insights into the opportunities and pitfalls for building ethics into the practices, culture and norms of public organizations. This book brings together the experience and research of a range of "reflective practitioners" and "engaged academics" in public sector management, organizational theory, management theory, public sector ethics and law. It addresses what management and organization theory might suggest about the nature of public organizations and the institutionalization of ethics.

Governments, Competition and Utility Regulation continues the series of annual books, published in association with the Institute of Economic Affairs and the London Business School, which critically reviews the state of utility regulation and competition policy. The book contains incisive chapters on competition policy and trade, antitrust and consumer welfare, merger control and efficiency, emissions trading, Ofcom and convergence, energy regulation and competition, regulating the London Underground, the future of water regulation and European merger control. Chapters on each topic are followed by comments from regulators, competition authority chairmen and other experts in the relevant fields. The book provides analysis of and commentaries on the most significant developments in regulation and competition policy, drawing on experiences in Britain, the United States and the European Union, as well as in international trade negotiations. It will be of value to practitioners, policymakers and academics who are concerned with regulation, deregulation and policies to promote competition.

Taking the dichotomy of nonprofit "high culture" and for-profit "popular culture" into consideration, this volume assesses the relationship between social purpose in the arts and industrial organization. DiMaggio brings together some of the best works in several disciplines that focus on the significance of the nonprofit form for our cultural industries, the ways in which nonprofit arts organizations are financed, and the constraints that patterns of funding place on the missions that artists and trustees may wish to pursue. Showing how the production and distribution of art are organized in the United States, the book delineates the differing roles of nonprofit organizations, proprietary firms, and government agencies. In doing so, it brings to the surface some of the special tensions that beset arts management and policy, the way the arts are changing or are likely to change, and the policy alternatives "high culture" faces.

Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.

One of the persistent claims made about the public sector over the past several decades has been that the public service has become more politicized. Addressing this important area of debate within public administration, this book discusses conceptions and measurements of politicization, as well as some of its causes and consequences. Using a comparative framework, the authors collected here confront the issue of politicization, identifying the nature and extent of political involvement and assessing the real impact of any changes on the legitimacy and effectiveness of the political system. The book addresses issues such as: compensation; appointments made from outside the civil service system; anonymity; partisanship; and systems to handle appointees of prior administrations. This useful study contains case studies of the US, Canada, Germany, France, Sweden, Denmark, Britain, New Zealand, Belgium, the Netherlands, Spain and Greece. It should appeal to all those interested in public administration and the civil service in particular.

Municipal Services and Employees in the Modern City considers the roles played by local institutions and particular processes that shaped the urban fabric. It rediscovers from models and maps the constituent dynamics of cities since the beginning of the nineteenth century, and demonstrates how patterns evolved in the way services and locations were organized; how urban transformation was underpinned by structural development, and how the municipal workforce became an integral part of the agencies of change. Municipal Services and Employees in the Modern City suggests that municipal experiences are central to the development of urban studies. Its focus of analysis ranges across Europe and the Americas from high-ranking bureaucrats to firefighters, engineers to accountants, and town clerks to public servants. Each essay provides detailed information on how change was formulated or resisted within the administrative apparatus, offering insight into a sector of the 'white-collar' class and the degree of commitment to public values often at times of social and political upheaval. They explore the course of relationships between local and central government, and the shifting bounds of municipal interventionism over a broad period; whilst incorporating a social history approach to interpret the day-to-day responsibilities and routine of administration.

The subject of this book is one of the most central and timely in Public Administration - how to make sense of critical theory, and (especially) how to assess its implications for everyday practice. Charles Frederick Abel and Arthur Sementelli argue that Evolutionary Critical Theory - a synergistic employment of the methodologies of traditional social science, institutionalism, and hermeneutics - provides fresh insights into the core issues of Public Administration theory and practice. While some may argue that public administration theory is an oxymoron, this ground-breaking volume explodes that notion and argues that Evolutionary Critical Theory is an especially helpful and powerful tool for administrative scholars and practitioners in their quest to realize good government.