A new approach to understanding and improving performance and
public value
This book presents the Public Service Value Model-an innovative,
rigorous approach to defining public outcomes and quantifying
results-to help readers understand and improve public service
delivery. Filled with in-depth insight and expert advice, this
guide will arm public service managers-whether in government,
nonprofit, or even for-profit organizations-with a practical
framework that can be used to define outcomes and manage trade-offs
in public service delivery.
Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's
Government Operating Group. Greg Parston (London, UK) is Executive
Director of the Accenture Institute for Public Service Value.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
