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Books > Business & Economics > Industry & industrial studies > Civil service & public sector
Europe is in a troubled state. The macroeconomic situation looks grim, national governments are close to dysfunction, and Europeans are facing austerity and relative decline. The one bright spot on the horizon is the potential for positive action at the level of the city and urban regions. In this book, the editors have assembled a collection of original contributions by scholars from Europe, North America and Asia who offer insights as to how local authorities in Europe might be able to chart a course for their city or urban region during this period of extraordinary difficulty. The volume begins with an Introduction, followed by a set of three papers in Part Two examining European urban competitiveness from the standpoints of measurement and policy. This section also provides a case study of the cities of one country - Italy - from which the reader can gain an understanding of the current position of European cities as well as what might be possible going forward. Experience has shown that perhaps the most crucial element in competitiveness enhancement is good and effective governance. To that end, Part Three examines structural aspects of urban government, including polycentric regions, wide metropolitan cooperation, the role of social actors and territorial aggregation. Part Four treats issues of innovation from two perspectives and provides a case study from Eindhoven, while also covering social issues such as demographics, participation, social exclusion and mobility. This set of scholarly reflections will be of considerable benefit to urban practitioners, researchers and students of public policy. Contributors: P. Canonico, C. Donolo, G. Hirsch, M.P. Iacono, D. Ietri, J.-L. Klein, P.K. Kresl, W.F. Lever, E. Mastropietro, D.J. Maurrasse, R. Mercurio, S. Micelli, S. Mollica, P. Ni, A.H.J. Otgaar, J. Shen, J. Sobrino, D.-G. Tremblay, L. van den Berg
Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.
As workers in the private sector struggle with stagnant wages,
disappearing benefits, and retirement ages that are moving further
and further out onto the horizon, unionized gym teachers and
lifeguards employed by the public sector retire in their fifties
with over $100,000 a year in pension and healthcare benefits. Some
even supplement this generous income by taking other jobs in their
"retirement." Attempts to rein in the unions, as in Wisconsin and
New Jersey, have met with massive resistance. Yet as Daniel DiSalvo
argues in Government against Itself, public sector unions threaten
the integrity of our very democracy.
City and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.
Collaborative public management is a concept that describes the process of government and the private sector working together in multi-organizational arrangements to solve problems that cannot be solved (or easily solved) by single government organizations. Collaborative public management may also include participatory governance: the active involvement of citizens in government decision-making. This book presents current state-of-the-art empirical research and conceptualizing about collaborative public management. The contributors are top scholars in public management and public policy. The book examines how recent case studies have produced evolutions in public management theory, particularly since the publication of Robert Agranoff and Michael McGuire's award-winning book Collaborative Public Management: New Stratagies for Local Governments (Georgetown University Press, 2003). The thirteen chapters in the book are primarily organized by major topics in collaborative public management (e.g. how governments choose collaborative partners) and describe various recent cases that have advanced our understanding of the topic. One chapter (Chapter 6) provides a new case study.
Benefit-cost analysis (BCA) is the best technique for analyzing proposed or previously enacted projects to determine whether undertaking them is in the public interest, or for choosing between two or more mutually exclusive projects. An introduction to BCA for students as well as practitioners, this accessible volume describes the underlying economic theory and legal and philosophical foundations of BCA. BCA provides an objective framework around which discussion, correction and amendment can take place. Stated simply, it is the calculation of values for all the inputs and outputs from a project and then the subtraction of the first from the second. The authors' goal here is to take the mystery out of the process. They discuss practical issues of market-based valuation and aggregation, non-market valuation, practical applications of general equilibrium models, issues in discounting, and the impacts of risk and uncertainty in BCA. They also provide a list of resources and case studies looking at ethanol and the use of cellular phones by drivers. Straightforward in style and cutting-edge in coverage, this volume will be highly usable both as a text and a reference. Advanced undergraduates and masters students in public policy, public administration, economics and health care administration programs will find this a valuable resource. It will also be of great use to agencies that perform benefit-cost analyses.
The creation of rules that govern processes or behavior is essential to any organization, but these rules are often maligned for creating inefficiencies. This book provides the first comprehensive portrait of rules in public organizations and seeks to find the balance between rules that create red tape and rules that help public organizations function effectively, what the author calls "green tape." Drawing on a decade of original research and interdisciplinary scholarship, Leisha DeHart-Davis builds a framework of three perspectives on rules: the organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation affect employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The book then considers the effectiveness of rules, applying these perspectives to a case study of employee grievance policies in North Carolina local government. Finally, the book concludes by outlining five attributes of effective rules-green tape-to guide future rule creation in public organizations. It applies green tape principles to the Five-Second Rule, a crowd control policy Missouri police implemented in the wake of protests following the Michael Brown shooting. Government managers and scholars of public administration will benefit from DeHart-Davis's investigation and guidance.
Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.
This book presents an overview of the scientific study of public
management, gathering together some of the most authoritative
experts in this area of study in Europe and the United States,
writing specifically about their respective countries. These essays
seek to present the national distinctiveness of the study of public
management, in the context of specific state administration.
This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practises in contrast to others and foster leaning by asking repeatedly 'compared to what?'
This text tackles the subject of human resource management (HRM) in the public sector, bringing together research from a range of respected international authors. Key issues covered include the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.
This comprehensive collection of the latest research and policy developments in civic service worldwide provides an informed assessment of what works and what doesn't work in the field. With contributions from some of the discipline's best-known global leaders, it presents a conceptualization and operational definition of civic service that allows for variations across nations and cultures. "Civic Service Worldwide" offers a perspective on the history and potential for civic service from its roots in military service. It summarizes the effects of national service in diverse countries, and identifies important developments in service, including service across the lifespan and transnational service. The editors and contributors also address key questions and promising theoretical and methodological approaches for advancing knowledge in the field.
At a time of growing pressure on health and social care services, this book draws together contributions which highlight contemporary challenges for their management. Providing a range of contributions that draw on a Critical Management Studies perspective the book raises macro-level concerns with theory, demographics and economics on the one hand, as well as micro-level challenges of leadership, voice and engagement on the other. Rather than being an attempt to define the 'wickedness' of problems in this field, this book provides new insights designed to be of interest and value to researchers, students and managers. Contributions from international researchers explore four main topics: identifying contemporary challenges in health and social care; managing, leading and following; listening to silent voices in delivering change; and new methodologies for understanding care challenges. The concerns discussed in this volume are 'wicked' in so far as they are persistent, pernicious and beyond the curative abilities of any single organisation or profession. Such problems require collaboration but also new approaches to listening to those who suffer their effects. This book demonstrates such listening through its engagement with policy makers, leaders, followers, professions, patients, forgotten groups and silenced voices. Moreover, it considers how future research might be transformed so as to shine a more inclusive light on 'wicked' problems and their amelioration. This is a timely and engaging book that challenges you - the reader - to think again about how we should look at, engage with and support all those involved in health and social care.
This book contains a concise, simple, yet precise discussion of externalities, public goods and insurance. Rooted in the first fundamental theorem of welfare economics and in noncooperative equilibrium, it employs elementary calculus. The book presents established theory in novel ways, and offers the tools for the application of the social welfare criteria of efficiency and equity to environmental economics, networks, bargaining, political economy, and the pricing of public goods and public utilities.This innovative, user-friendly textbook will be of use over a broad range of disciplines. The applications found here include international global-warming issues (North vs. South model), and bargaining over externalities (Coase's theorem). This text also introduces the Wicksell-Lindahl model in its original form, which depicts the parliamentary negotiation between representative parties and provides an effective introduction to political economy. Later, these ideas are applied to the pricing of an excludable public good, revealing the theoretical connection between public utility pricing and the pricing of excludable public goods. The text integrates three forms of discourse: verbal, graphical, and formal. Elementary calculus is frequently used, allowing for clarity and precision; qualities that are often missing in conventional textbooks. The main text considers a finite number of consumers and appendices cover the continuum mathematical model, which is implicit in the references to the 'marginal consumer' found in traditional texts. The analysis found in Public Microeconomics is simple and operational, conducive to computationally easy examples and exercises. This textbook is ideally suited to graduate and upper-level undergraduate courses in economics, political science, policy and philosophy. Contents: Preface Foreword to Students 1. Introduction 2. Private Goods Without Externalities 3. Externalities 4. Public Goods 5. Public Utilities 6. Uncertainty and Asymmetrical Information Index
In this timely analysis, Matthew J. Quinn plots a landmark reimagination of governance and public administration, underpinned by sustainable development and civic republicanism. He draws on governance literature and Foucault's concept of governmentality to demonstrate the anachronism of existing bureaucratic norms and how these have thwarted sustainability and fuelled right-wing populism. Using international examples and the author's own extensive experience in sustainability governance as a senior UK official, the book proposes a new civic bureaucracy which fosters societal engagement and dialogue. It sheds new light on debates about the emerging crisis of governance, the role of public bureaucracy and the means to embed sustainability in governance.
One of the persistent claims made about the public sector over the past several decades has been that the public service has become more politicized. Addressing this important area of debate within public administration, this book discusses conceptions and measurements of politicization, as well as some of its causes and consequences. Using a comparative framework, the authors collected here confront the issue of politicization, identifying the nature and extent of political involvement and assessing the real impact of any changes on the legitimacy and effectiveness of the political system. The book addresses issues such as: compensation; appointments made from outside the civil service system; anonymity; partisanship; and systems to handle appointees of prior administrations. This useful study contains case studies of the US, Canada, Germany, France, Sweden, Denmark, Britain, New Zealand, Belgium, the Netherlands, Spain and Greece. It should appeal to all those interested in public administration and the civil service in particular.
Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.
First published in 1998, this volume examines how super-optimum decisions involve finding alternatives to controversies whereby Conservatives, Liberals, or other major groups can all come out ahead of their best initial expectations simultaneously. This book is organised in terms of concepts, methods, causes, process, substance, and the policy studies profession. Concepts clarify that policy evaluation traditionally involves: (1) Goals to be achieved; (2) Alternatives available for achieving them; (3) Relations between goals and alternatives; (4) Drawing a conclusion as to the best alternative in light of the goals, alternatives, and relations; and (5) Analysing how the conclusion would change if there were changes in the goals, alternatives, or relations. Super-optimizing also involves five related steps, but with the following improvements: (1) Goals are designed as conservative, liberal, or neutral; (2) Alternatives get the same designations; (3) Relations are simplified to indicate which alternatives are relatively high or low on each goal; (4) The conclusion involves arriving at an alternative that does better on Goal A than Alternative A, and simultaneously better on Goal B than Alternative B; and (5) The fifth step involves analysing the super-optimum or win-win alternative in terms of its feasibility as to the economic, technological, psychological, political, administrative, and legal matters.
The new context and character of public service--shifting values, entrepreneurship, information technology, multi-sector careers--require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, it sets standards for everyone who conducts the public's business, and links them with performance management, human resource administration and information technology skills. The book identifies the ethical foundations of public service and how to integrate them in practice. It also addresses individual leadership, what it means and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.
This important book provides a state of the art of the study of policy instruments, combining insights taken from European and American experiences, to present a detailed exposition of the nature and use of policy instruments.The book first analyses the background of the instrumental approach and outlines its development in the field of public adminstration. It also includes an exposition of four alternative schools of thought about policy instruments, namely, the instrumentalist, proceduralist, contingentist and constitutivist schools. The criteria for choosing instruments are discussed as is the effectiveness of regulatory, financial and communicative instruments. This volume also addresses the recent efforts by governments to restrict intervention in the market. The final section provides a reassessment of the instruments literature and looks at the questions that will continue to face this perspective on public policy. This book will be of great use to academics and students of public policy and political science as well as policymakers.
Municipal Services and Employees in the Modern City considers the roles played by local institutions and particular processes that shaped the urban fabric. It rediscovers from models and maps the constituent dynamics of cities since the beginning of the nineteenth century, and demonstrates how patterns evolved in the way services and locations were organized; how urban transformation was underpinned by structural development, and how the municipal workforce became an integral part of the agencies of change. Municipal Services and Employees in the Modern City suggests that municipal experiences are central to the development of urban studies. Its focus of analysis ranges across Europe and the Americas from high-ranking bureaucrats to firefighters, engineers to accountants, and town clerks to public servants. Each essay provides detailed information on how change was formulated or resisted within the administrative apparatus, offering insight into a sector of the 'white-collar' class and the degree of commitment to public values often at times of social and political upheaval. They explore the course of relationships between local and central government, and the shifting bounds of municipal interventionism over a broad period; whilst incorporating a social history approach to interpret the day-to-day responsibilities and routine of administration.
The subject of this book is one of the most central and timely in Public Administration - how to make sense of critical theory, and (especially) how to assess its implications for everyday practice. Charles Frederick Abel and Arthur Sementelli argue that Evolutionary Critical Theory - a synergistic employment of the methodologies of traditional social science, institutionalism, and hermeneutics - provides fresh insights into the core issues of Public Administration theory and practice. While some may argue that public administration theory is an oxymoron, this ground-breaking volume explodes that notion and argues that Evolutionary Critical Theory is an especially helpful and powerful tool for administrative scholars and practitioners in their quest to realize good government.
The readings in this collection provide a comprehensive guide to the established knowledge and emerging issues regarding democratizing public bureaucracies by making them socially representative. The book includes both classic and cutting-edge works, and presents a contemporary model for analyzing representative bureaucracy that focuses on the linkages between social origins, life experiences, attitudes, and administrators' decision making. The selections address many of the leading concerns of contemporary politics, including diversity and equal opportunity policy, democratic control of administration, administrative performance, the pros and cons of the new public management, and reinventing government. Many of the field's most cited works are included. Each chapter starts with an introductory summary of the key questions under consideration and concludes with discussion questions. With it's extensive selection of classic and contemporary readings, the book will have wide application for courses on bureaucracy, public administration, and public sector human resource management.
The readings in this collection provide a comprehensive guide to the established knowledge and emerging issues regarding democratizing public bureaucracies by making them socially representative. The book includes both classic and cutting-edge works, and presents a contemporary model for analyzing representative bureaucracy that focuses on the linkages between social origins, life experiences, attitudes, and administrators' decision making. The selections address many of the leading concerns of contemporary politics, including diversity and equal opportunity policy, democratic control of administration, administrative performance, the pros and cons of the new public management, and reinventing government. Many of the field's most cited works are included. Each chapter starts with an introductory summary of the key questions under consideration and concludes with discussion questions. With it's extensive selection of classic and contemporary readings, the book will have wide application for courses on bureaucracy, public administration, and public sector human resource management.
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