In the 21st century governments are increasingly focusing on designing ways and means of connecting across boundaries to achieve goals. Whether issues are complex and challenging climate change, international terrorism, intergenerational poverty or more straightforward - provision of a single point of entry to government or delivering integrated public services - practitioners and scholars increasingly advocate the use of approaches which require connections across various boundaries, be they organizational, jurisdictional or sectorial.

Governments around the world continue to experiment with various approaches but still confront barriers, leading to a general view that there is considerable promise in cross boundary working, but that this is often unfulfilled. This book explores a variety of topics in order to create a rich survey of the international experience of cross-boundary working. The book asks fundamental questions such as:

• What do we mean by the notion of crossing boundaries?
• Why has this emerged?
• What does cross boundary working involve?
• What are the critical enablers and barriers?

By scrutinizing these questions, the contributing authors examine: the promise; the barriers; the enablers; the enduring tensions; and the potential solutions to cross-boundary working. As such, this will be an essential read for all those involved with public administration, management and policy.

The book is the first of its kind to attempt to deal with the economics of pensions and ageing on the basis of a rigorous theoretical framework alternative to neoclassical economics. Sergio Cesaratto breaks the dominant conformism in the current pension debate and explains that the strength of the various reforms proposed depends on the validity of the economic theories on which they are respectively based. He also illustrates the relevance of the Sraffian criticism to undermine the theoretical core of the mainstream proposals. Academics and practitioners interested in the pension debate, welfare state, income distribution and institutions will find Pension Reform and Economic Theory of great interest, as will demographers, political scientists and mainstream economists open to dissenting views in economic analysis and interested in understanding the economic foundations of pension reform proposals.

Managing the Next Generation of Public Workers is a fresh and energetic look at the changing climate of diversity in the public and nonprofit workplace. The workforce of the twenty-first century represents unparalleled complexity: Baby Boomers, GenX, GenY, and Millennials. Although that diversity may be challenging and often overwhelming for public managers, Madinah Hamidullah emphasizes the potential strengths that can be drawn from complex multigenerational relationships. This handbook offers public and nonprofit managers the tools necessary to address generational differences and questions such as: * How do the newer generations in the workplace differ on such fundamentals as work ethic, family values, and retirement horizons? * Are they recruited differently and do they expect a different mix of benefits-perhaps a better work-life balance as a tradeoff for a lower salary? * How can diverse, generational perspectives in the workplace add value by questioning old, traditional assumptions? * Will approaches to organizational decision making necessarily change as new generations take over? The book is for public and nonprofit managers who recognize the challenges of managing a multigenerational workforce, and are therefore seeking helpful insights. This volume is a roadmap not only for human resource (HR) managers, but for all managers who must address the complexities of the human condition-complexities that are complicated by the most rapid succession of workforce generations that we have yet seen.

A favorable reputation is an asset of importance that no public sector entity can afford to neglect because it gives power, autonomy, and access to critical resources. However, reputations must be built, maintained, and protected. As a result, public sector organizations in most OECD countries have increased their capacity for managing reputation. This edited volume seeks to describe, explain, and critically analyze the significance of organizational reputation and reputation management activities in the public sector. This book provides a comprehensive first look at how reputation management and branding efforts in public organizations play out, focusing on public agencies as formal organizations with their own hierarchies, identities, and cultures - existing in a network of other public organizations with similar or different functions, power, and reputation. From this unique organizational perspective, the chapters in this volume examine issues such as organizational identity, power, conflict, politics, culture, and symbolism within the public sector. Paying specific attention to strategies and processes, and illustrating with examples from the countries of Belgium, Denmark, Norway, Ireland, Israel, Italy, and Sweden, the book deepens our understanding of reputation management efforts at various levels of government.

Innovation is seen as an interactive process that involves many actors within and across organizational boundaries. In public sector services, innovation is a frequent, often holistic, and multi-layered process that involves many actors and many services at the same time. However, most of the existing literature on innovation in public sector services is based on the economics of innovation, which is heavily influenced by investigations of the private sector. Innovation in the Public Sector develops a more context-sensitive and rich approach in order to explore the different logics of innovation that prevail here. Rather than presenting a general theory of innovation, the book specifies how innovation and value creation are interconnected with social and institutional elements. Analytical constructs, including dynamic capability, absorptive capacity, and practice-based approaches, are reviewed and anchored in the organizational context of public sector services. Such a perspective on innovation can help us develop new understandings of the process and history of innovation, contributing to processual organizational analysis in a broader sense, and further developing present theories of organizational change.

The book is unique within the competition as readers will gain an understanding of how to build effectiveness, rather than just efficiency, into their thinking and into the culture of their organisations. The book applies to an international audience in the public sector and also across sectors. Written by two leading authorities and practitioners of public management performance measurement.

Designed as a comprehensive overview of public sector compensation, the book addresses strategies for change, with the author warning that failure of the profession to address this issue will ultimately lead to citizens taking matters in their own hands. The author's issues-oriented approach addresses his core messagethat the escalation of public sector compensation is impacting the ability of government to meet its core responsibility and the failure of government to address this has serious consequences. Not just a critique, it presents context, analysis, and suggestions for reform.

The global focus on raising more and better aid and securing debt relief means there is a growing need for clarity on how aid should be spent. More broadly there are questions about what poor country governments must and can do to ensure the UN Millennium Development Goals (MDGs) are met. This report argues that the MDGs will not be achieved, and poverty will not be overcome, without universal access to quality basic services--including health and education--provided through strong public systems.Informed by program experience and research, this report highlights critical failings in the approach of many governments and donors to providing basic services for poor people, and the need for a shift in the international consensus about how to increase provision and access to basic services. It argues that only public systems can deliver the scale, equity, and sustainability of basic service provision needed to meet the MDGs and overcome poverty, and that governments and donors need to make radical changes in the way they prioritize, invest in, and support public systems.This accessible, well-referenced report looks critically at success stories in the provision of public services, with case studies from countries including Armenia, Mozambique, Nicaragua, Sri Lanka, and Uganda. Published in cooperation with WaterAid.

Conceived during the turbulent period of the late 1960s when 'rights talk' was ubiquitous, Federal Service and the Constitution, a landmark study first published in 1971, strove to understand how the rights of federal civil servants had become so differentiated from those of ordinary citizens. Now in a new, second edition, this legal-historical analysis reviews and enlarges its look at the constitutional rights of federal employees from the nation's founding to the present.

Thoroughly revised and updated, this highly readable history of the constitutional relationship between federal employees and the government describes how the changing political, administrative, and institutional concepts of what the federal service is or should be are related to the development of constitutional doctrines defining federal employees' constitutional rights. Developments in society since 1971 have dramatically changed the federal bureaucracy, protecting and expanding employment rights, while at the same time Supreme Court decisions are eroding the special legal status of federal employees. Looking at the current status of these constitutional rights, Rosenbloom concludes by suggesting that recent Supreme Court decisions may reflect a shift to a model based on private sector practices.

Can we rely on the altruism of professionals or the public service ethos to deliver good quality health and education services? How should patients, parents and pupils behave - as grateful recipients or active consumers? The book provides new answers to these questions, and evaluates recent government policies in health services, education, social security and taxation, and puts forward proposals for policy reform: universal capital or 'demogrants', discriminating vouchers, matching grants for pensions and for long-term care and hypothecated taxes.

With contributions from nearly 80 international experts, this comprehensive resource covers diverse issues, aspects, and features of public administration and policy around the world. It focuses on bureaucracy and bureaucratic politics in developing and industrialized countries and emphasizing administrative performance and policy implementation, as well as political system maintenance and regime enhancement. The book covers the history of public administration and bureaucracy in Persia, Greece, Rome, and Byzantium and among the Aztecs, Incas, and Mayas, public administration in small island states, Eastern Europe, and ethics and other contemporary issues in public administration.

Continuing in the standard of excellence set by previous editions, the Updated to reflect changes in the political systems of the former Sovi Clearly articulating recent developments in the shifting global politi Here is a sample of the numerous colleges and universities that have b enefited from previous editions of Public Administrationration, Sixth Edition is the preferred text for all upper-level undergraduate and gr aduate students taking courses in comparative public administration, c omparative politics, and political development, as well as government administrators, political scientists, sociologists, and historians see king the latest analyses of public administration issues.

Women working to change unfair treatment in bureaucracies can be either "missionaries" or "mandarins," and must often be a combination of the two. "Missionaries" work from within the organization in their pursuit of gender equity. "Mandarins" work to adapt to the techniques and practices of the bureaucracy.This book examines two kinds of strategies for making the bureaucratic structures of organizations, multilateral institutions and non-governmental organizations more gender-equitable. The contributors examine gender struggles not only at the discursive level, where women's needs are constructed and contested, but also at the institutional level of bureaucratic rules, procedures and resource allocation. Studies from many different countries, including Vietnam, Australia, the US and Morocco illustrate the variety of strategies for change adopted by feminists in different political and cultural settings, and show the highly diverse forms of feminist politics. From their different perspectives the contributors acknowledge the gendered nature of institutions, but argue against the view that these organizations are monolithic and impermeable.The contributors have much to say to all feminists working within bureaucracies -- whether state or civil society institutions -- with the aim of promoting women's concerns; this book is also a significant contribution to recent developments in the anthropological study of organizations.

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

The revolution in public management has led many reformers to call for public managers to reinvent themselves as public entrepreneurs. Larry D. Terry opposes this view, and presents a normative theory of administrative leadership that integrates legal, sociological, and constitutional theory.

This book aims to develop four key challenges that remain unresolved in the boundary-spanning literature, which span from the conceptual, to the practice, to the translational. In doing so, it tackles the question of boundary-spanning from four different angles, providing an in-depth investigation of the current state of the field in each of these realms, in addition to new directions for solving the identified challenges. Finally, the book synthesises the lessons from each of these challenges into a coherent and integrated final piece of the boundary dilemma. In doing so, it will provide depth and a clearer agenda for future research and practice. Crossing Boundaries in Public Policy and Management digs into the heart of enduring questions and challenges for cross-boundary working, providing in-depth conceptual contributions on the fundamental challenges of boundary work. It displays the latest state of knowledge on the topic and will be of interest to researchers, academics, practitioners, and students in the fields of public management, public policy, public administration, public-private relationships and coordination and collaboration.

Representing the latest thinking in this fast-moving and often emotive field, this book offers a remarkably comprehensive international coverage of the public aspects of archaeology. The process of survey and inventory, rescue and archaeology, conservation and protection have until now been studied largely on the basis of individual countries and their administrative and legislative structures. Now, by virtue of its broad geographical coverage, this volume provides many rights and guidelines not hitherto brought into focus: the history and philosophy of archaeological heritage management, case studies (regional, national and specialised), and the training and qualification of archaeologists for heritage management. This book is essential reading for all students, researchers and practitioners concerned with archaeological heritage management, public administration and the legal community whose work involves archaeological issues.

Jeff Luke's book is simply outstanding and a must read for those public leaders interested in advancing the common good.
?John Bryson, professor of planing and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations

This groundbreaking guide presents a new kind of leadership that addresses the complex problems facing today's public leaders. These issues?such as economic development, homelessness, teen pregnancy, and many others?are interconnected in nature and have no quick fix solutions. Leaders in federal, state and local agencies must reach out beyond their boundaries to engage a much broader group of stakeholders to create sustainable strategies to address them. The catalytic leader brings together diverse individuals from multiple agencies to address interconnected public problems and work together toward solutions.

Filled with case studies, real-world examples, and many other hands-on resources, Catalytic Leadership is written for the true public leaders?citizens from all walks of life, working together to tackle the toughest public problems.

Truth in Public Life explores the difficulty in defining truth, its critical importance in civilised society and the challenges and threats to telling the truth in different public service settings. Three leading experts reflect on subjects related to truth in public life. Vernon White, in his essay 'Truth Pursued, or Being Pursued by Truth', shows that absolute truth exists and explains why and how it matters morally. In 'Truth Sustained', Stephen Lamport describes why truth is important to sustaining civilised society and argues that truth is central to other essential qualities, such as objectivity, honesty, openness, leadership, selflessness, integrity and accountability. In her essay 'Truth Told', Claire Foster-Gilbert explores the challenge of truth-telling for public servants: for politicians, who are routinely not believed; for civil servants, whose ministers may only want to hear those facts that support their policy ideas; for journalists, tempted to tell the story that is 'too good to check'; for judges, who may suffer from unconscious bias; for police officers, who must win the trust of the public by believing accusers, without jeopardising justice for the alleged perpetrators. This short book is a potent reminder of how important truth is, even as it is threatened afresh.

With contributions from leading regional scholars,Public Administration in Africa: Performance and Challenges examines the complexities of the art of governance from the unique African perspective. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, political structures, and more.

Beginning with an analysis of the relationship of policy design and its destination, service delivery, the book discusses the historical development of a state that has gone through upheavals in government and explores a decayed political economy that ultimately results in a need for sweeping measures. The text examines the issues emerging policy-makers in Africa must tackle, namely poverty and the denial or lack of resources to keep a dignified human life. It highlights how the media can be a catalyst for good governance and provides analytical aspects of implementing good governance reforms.

The book concludes with an examination of the concepts of decentralization and devolution in measuring service delivery performance and an exploration of Africa’s economic success story. It also details the African Peer Review Mechanisms in selected African countries and provides a holistic analysis of local government functioning in Africa. These features and more make it an interdisciplinary reference for diverse social, economic, political, and administrative issues.

Table of Contents

Governance apparaturs in South Africa: From policy design to service delivery; Van Der Walt

Public administration in the Democratic Republic of Congo; Tshombe

Public sector reforms in Nigeria; Banjo

Combating poverty in South Africa: Understanding the informal sector in the context of scarce opportunities; Mzini

Media as a catalyst for good governance in South Africa: An expanded vision of public administration in the 21st Century; Vyas-Doorgapersad

Implementing good governance reforms: Issues, experiences, and challenges in Ghana; Haruna

Overview of the African peer review mechanism in selected African countries; Ababio

Mauritus, Africa’s economic success story: An analysis of best practice and lessons learned; Meyer

A comparative analysis of local government in Ghana and South Africa; Ababio

Integrating traditional leadership structures with contemporary public administration machinery for innovative governance and improved service delivery; Sharma

Praise for Leading Across Boundaries

"Leading Across Boundaries is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to's to make them work "
-Arlene Kaukus, former president, United Way of Buffalo and Erie County, and a nonprofit consultant

"Linden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from effective collaboration."
-Stephen Goldsmith, Daniel Paul Professor of Government, Kennedy School of Government, Harvard University, and author, The Power of Social Innovation

"Linden provides a fresh, practitioner-oriented perspective on the topic of collaboration-especially for those in the public and nonprofit sectors wanting to benefit from Web 2.0 and social-networking technologies. It's a gem of a book and a terrific road map for leading change."

-Warren Master, president and editor-in-chief, The Public Manager

"Linden uses fabulous examples to illustrate the essential ideas for collaboration and for effective leadership. His discussions of political acumen and the interpersonal side of collaboration are especially enlightening. I've been a manager for a long time, and wish I'd read this book earlier in my career "
-Ellen Switkes, assistant vice president emeritus, academic advancement, office of the president, University of California

"Trust, transparency, and relationships are keys to successful collaboration. Linden takes these concepts and more and constructs a masterful lesson plan for us to follow."
-Tim Longo, police chief, Charlottesville, Virginia

..".an invaluable contribution to anyone charged with shaping organizations, big and small."-Don Kettl, author, The Next Government of the United States

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Headlines of public service corruption scandals are painful reminders of the need for continuing education in the subjects of ethics and integrity. Public service professionals employed as government officials, forensic scientists, investigators, first responders, and those within the legal and justice systems, face daily decisions that can mean the difference between life or death and freedom or imprisonment. Sometimes, such decisions can present ethical dilemmas even to the most seasoned of professionals.

Building on the success of the first edition,Ethics for the Public Service Professional, Second Edition serves as a single-source resource for the topic of ethics and ethical decision making as it relates to government service. While incorporating an examination of the history of ethics, codes and legislation, the book exposes the reader to the challenges faced by today’s public service professionals and administrators in incorporating ethics within daily decisions, procedures, and duties.

Key features include:

Current controversies in police, forensic, and other public service sectors including: racial profiling, evidence tampering, disaster response, and audits

Important new mechanisms of accountability, including use-of-force reporting, citizen complaint procedures, and open government

Contemporary news stories throughout the book introduce the reader to a broad range of ethical issues facing leaders within the public service workplace

Chapter pedagogy including key terms, learning objectives, end-of-chapter questions, a variety of boxed ethical case examples, and references

Ripped from the Headlines current event examples demonstrate actual scenarios involving the issues discussed within each chapter

This in-depth text will be essential for the foundational development and explanation of protocols used within a successful organization. As such, Ethics for the Public Service Professional, Second Edition will help introduce ethics and ethical decision-making to both those new to the realm of forensic science, criminal justice, and emergency services and those already working in the field.　

Table of Contents

Introduction. Ethics: A Look at the Basics. Ethical Perspectives. Ethical Decision Making. Leadership Ethics. Ethical Codes and Standards. Ethics in Law Enforcement. Ethics in Forensic Science. Ethics in Corrections Systems. Ethics in the Legal System. Ethics in Public Office. Ethics in Other Areas of Public Service. Ethics Training and Education. The Future of Public Service Ethics. Appendix A. U.S. Government Entities with Ethics/Conduct-Related Authority. Appendix B. Examples of Codes of Conduct. Appendix C. National Code of Professional Responsibility for Forensic Science and Forensic Medicine Service Professionals. Appendix D. Office of Government Ethics Standards of Ethical Conduct. Appendix E. Office of Government Ethics 14 General Principles for Public Service Conduct. Appendix F. Useful Links Pertaining to Public Service Ethics.

As governments throughout the world experience increasing fiscal challenges, the pressures on public sectors to streamline services and harness technological advances is unprecedented. Many have undergone huge budgetary cuts as a result, but what are the effects of this intense organisational change on such a large and varied workforce? And how can managers within the public sector meet the challenge of delivering services whilst maintaining the health and wellbeing of staff tasked with carrying out the work? Managing Health and WellBeing in the Public Sector: A Guide to Best Practice is the ideal companion to any manager in these challenging times. Exploring the realities of working in the public sector, and those factors which can add meaning and purpose to working life, the book provides managers with a practical toolkit for creating the best working environment, as well as nurturing resilience and motivation within their staff. Written by two authors with a lifetime of experience in the field, the book also examines why promoting occupational health and wellbeing is beneficial to organizations, drawing on a wealth of international research to support this argument. It concludes with a series of case studies in which an international range of public sector managers discuss initiatives they have implemented, and how successful they have been. This is the ideal companion for any manager working in the public sector. It will also be instructive reading for students or researchers of occupational or organizational psychology, as well as HRM.

The administrative state is the nexus of American policy making in the postwar period. The vague and sometimes conflicting policy mandates of Congress, the president, and courts are translated into real public policy in the bureaucracy. As the role of the national government has expanded, the national legislature and executive have increasingly delegated authority to administrative agencies to make fundamental policy decisions. How this administrative state is designed, its coherence, its responsiveness, and its efficacy determine, in Robert Dahl s phrase, who gets what, when, and how. This study of agency design, thus, has implications for the study of politics in many areas.
The structure of bureaucracies can determine the degree to which political actors can change the direction of agency policy. Politicians frequently attempt to lock their policy preferences into place through insulating structures that are mandated by statute or executive decree. This insulation of public bureaucracies such as the National Transportation Safety Board, the Federal Election Commission, and the National Nuclear Security Administration, is essential to understanding both administrative policy outputs and executive-legislative politics in the United States.
This book explains why, when, and how political actors create administrative agencies in such a way as to insulate them from political control, particularly presidential control.
"