The creation of rules that govern processes or behavior is
essential to any organization, but these rules are often maligned
for creating inefficiencies. This book provides the first
comprehensive portrait of rules in public organizations and seeks
to find the balance between rules that create red tape and rules
that help public organizations function effectively, what the
author calls "green tape." Drawing on a decade of original research
and interdisciplinary scholarship, Leisha DeHart-Davis builds a
framework of three perspectives on rules: the organizational
perspective, which sees rules as a tool for achieving managerial
goals and organizational functions; the individual perspective,
which examines how rule design and implementation affect employees;
and the behavioral perspective, which explores human responses to
the intersection of the first two perspectives. The book then
considers the effectiveness of rules, applying these perspectives
to a case study of employee grievance policies in North Carolina
local government. Finally, the book concludes by outlining five
attributes of effective rules-green tape-to guide future rule
creation in public organizations. It applies green tape principles
to the Five-Second Rule, a crowd control policy Missouri police
implemented in the wake of protests following the Michael Brown
shooting. Government managers and scholars of public administration
will benefit from DeHart-Davis's investigation and guidance.
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