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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Hardcover): William F. West Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Hardcover)
William F. West
R5,457 Discovery Miles 54 570 Ships in 12 - 17 working days

Controls on the bureaucracy through administrative due process and presidential and congressional prerogatives are the focus of this book. The author examines these controls and assesses the trade-offs among them.

Policy & Management British Civil Servic (Paperback): Joseph N. Fry, Geoffrey K. Fry Policy & Management British Civil Servic (Paperback)
Joseph N. Fry, Geoffrey K. Fry
R1,140 Discovery Miles 11 400 Ships in 12 - 17 working days

A detailed study of the changes which have taken place in the British Civil Service since 1979. It is intended for political and policy scientists, and sociologists.

Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Paperback): William F. West Controlling the Bureaucracy - Institutional Constraints in Theory and Practice (Paperback)
William F. West
R1,554 Discovery Miles 15 540 Ships in 12 - 17 working days

Controls on the bureaucracy through administrative due process and presidential and congressional prerogatives are the focus of this book. The author examines these controls and assesses the trade-offs among them.

Decentralised Pay Setting - A Study of the Outcomes of Collective Bargaining Reform in the Civil Service in Australia, Sweden... Decentralised Pay Setting - A Study of the Outcomes of Collective Bargaining Reform in the Civil Service in Australia, Sweden and the UK (Hardcover)
K. A. Bender, R. F Elliott
R3,287 Discovery Miles 32 870 Ships in 12 - 17 working days

IThis title was first published in 2003. In the early 1990s, Australia, Sweden and the UK dismantled the old centralised pay setting systems which set the pay of civil servants and adopted decentralised pay systems. Consequently, these systems are now being considered by many other European countries as they look to reform their own systems. Bender and Elliott analyse the outcomes of these pioneering reforms in all three countries and, in doing so, provide the most detailed analysis of the pay of civil servants in these three countries to date. The authors further assess the effect that decentralisation had on the inequality of pay both within and between different departments, agencies and ministries. They identify the differences in the rates of pay growth for the different grades of civil servants that lie behind the changes in pay inequality, and assess whether decentralisation changed the way in which civil servants are paid.

Handbook on the Economics of Conflict (Hardcover): Derek L. Braddon, Keith Hartley Handbook on the Economics of Conflict (Hardcover)
Derek L. Braddon, Keith Hartley
R6,469 Discovery Miles 64 690 Ships in 12 - 17 working days

The Handbook on the Economics of Conflict conveys how economics can contribute to the understanding of conflict in its various dimensions embracing world wars, regional conflicts, terrorism and the role of peacekeeping in conflict prevention. The economics of conflict is a relatively new branch of the discipline of economics. Conflict provides opportunities for applying game theory involving strategic behaviour, interactions and interdependence between adversaries. The Handbook demonstrates that conflict and its prevention is costly; it considers new dimensions such as ethnic cleansing, destructive power, terrorism, corruption, the impact of new technology, peacekeeping, the role of economists in defence ministries and the use of private contractors in conflict. This unique and comprehensive resource presents a set of original contributions by distinguished experts, providing theoretical, empirical and case-study material. It will prove invaluable for students and researchers interested in defence and peace economics, international relations and strategic studies. Policymakers and defence industry executives will also find this book a fascinating read. Contributors : C. Anderton, S.H. Bae, C.P. Barros, N. Bennett, U. Berkok, L. Bilmes, V. Bove, D. Braddon, J. Bradley, J. Brauer, J. Carter, F. Coulomb, N. Davies, S. Davies, P. Dowdall, J.P. Dunne, A. Gibbons, L.A. Gil-Alana, P. Hall, K. Hartley, J. Hudson, D. Jones, C. Kollisa, S. Markowski, A. Ott, S.M. Paleologou, K. Pittel, I. Ringel, D. Rubbelke, Selami Sezgin, Sennu Sezgin, R. Smith, B. Solomon, J. Stiglitz, A. Tishler, T. Turner, M. Vahabi, V. Zervos

Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover): Sampson Oduro-Kwarteng Private Sector Involvement in Urban Solid Waste Collection - UNESCO-IHE PhD Thesis (Hardcover)
Sampson Oduro-Kwarteng
R5,621 Discovery Miles 56 210 Ships in 12 - 17 working days

`It is really encouraging to see that such a book has been published ... No one can deny that Open University students - and all other interested parties - are given both sides of case.' - Tribune

Total Quality in Radiology - A Guide to Implementation (Hardcover, New): Sudhir Arora Total Quality in Radiology - A Guide to Implementation (Hardcover, New)
Sudhir Arora
R4,300 Discovery Miles 43 000 Ships in 12 - 17 working days

Total Quality is a practical, proven approach to management that is successfully being applied throughout American industry-and more recently in health care organizations.
Total Quality in Radiology: A Guide to Implementation is designed to be used by the neophyte or experienced quality improvement practitioner. Written by two authors with extensive experience in departmental leadership, problem solving, and improvement programs, this new book provides the reader with a step-by-step, practical approach for implementing total quality in a radiology department.
The book covers all the principles of total quality and provides the basic tools necessary to begin and implement a detailed QI program.
For the administrator, there are examples of actual radiology improvement projects that have been implemented in U.S. hospitals-including successes and setbacks. Lessons learned and pitfalls are openly discussed.
For the radiologist, there is a fresh new look at quality from the "customer's" perspective-the patient and referring physician. Examples of programs "in operation" are provided as well as suggestions for other areas where radiology-initiated quality programs may have a positive impact on patient outcome.
This book has something for those who want relief from crisis management and wish to maintain an abiding commitment to an improved health care workplace.

Big Data and Analytics Applications in Government - Current Practices and Future Opportunities (Hardcover): Gregory Richards Big Data and Analytics Applications in Government - Current Practices and Future Opportunities (Hardcover)
Gregory Richards
R3,728 Discovery Miles 37 280 Ships in 12 - 17 working days

Within this context, big data analytics (BDA) can be an important tool given that many analytic techniques within the big data world have been created specifically to deal with complexity and rapidly changing conditions. The important task for public sector organizations is to liberate analytics from narrow scientific silos and expand it across internally to reap maximum benefit across their portfolios of programs. This book highlights contextual factors important to better situating the use of BDA within government organizations and demonstrates the wide range of applications of different BDA techniques. It emphasizes the importance of leadership and organizational practices that can improve performance. It explains that BDA initiatives should not be bolted on but should be integrated into the organization's performance management processes. Equally important, the book includes chapters that demonstrate the diversity of factors that need to be managed to launch and sustain BDA initiatives in public sector organizations.

The Textbook of Total Quality in Healthcare (Hardcover): A.F. Al-Assaf, June Schmele The Textbook of Total Quality in Healthcare (Hardcover)
A.F. Al-Assaf, June Schmele
R4,027 Discovery Miles 40 270 Ships in 12 - 17 working days

Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration.
The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.

Ethics and Public Administration (Paperback, New): H.George Frederickson, John A. Rohr Ethics and Public Administration (Paperback, New)
H.George Frederickson, John A. Rohr
R1,577 Discovery Miles 15 770 Ships in 12 - 17 working days

"Ethics and Public Administration" refutes the arguments that administrative ethics cannot be studied in an empirical manner and that empirical analysis can deal only with the trivial issues in administrative ethics. Within a theoretical perspective,the authors qualify their findings and take care not to over-generalise results. The findings are relevant to the practice of public administration. Specific areas addressed include understanding public corruption, ethics as control, and ethics as administration and policy

The Art of the State - Culture, Rhetoric, and Public Management (Hardcover, New): Christopher Hood The Art of the State - Culture, Rhetoric, and Public Management (Hardcover, New)
Christopher Hood
R4,232 R3,635 Discovery Miles 36 350 Save R597 (14%) Ships in 12 - 17 working days

Why does public management - the art of the state - so often go wrong, producing failure and fiasco instead of public service? What are the different ways in which control or regulation can be applied to government? Why do we find contradictory recipes for the improvement of public services? Are the forces of modernity set to produce world-wide convergence in ways of organizing government? This important new study aims to explore such questions, central to current debates over public management. Combining contemporary and historical experience, it employs grid/group cultural theory as an organizing frame and method of exploration. Using examples from different places and eras, the study seeks to identify the recurring variety of ideas about how to organize public services. And contrary to widespread claims that modernization will bring a new global uniformity, it argues that variety is unlikely to disappear from doctrine and practice in public management.

Handbook of Court Administration and Management (Hardcover, New): Steven W. Hays, Cole Blease Graham Jnr. Handbook of Court Administration and Management (Hardcover, New)
Steven W. Hays, Cole Blease Graham Jnr.
R10,806 Discovery Miles 108 060 Ships in 12 - 17 working days

Blending both the theoretical and applied aspects of contemporary issues in court management, this reference/text offers in-depth coverage of all major topics and developments in judicial systems administration. It is suitable for use in the classroom or for self-study.;Providing the background material to clarify even the most technical management application, this book: presents the history and theory of the court management movement; examines the separation of powers doctrine, and its relationship to judicial independence; discusses the latest developments in court reform, the American Bar Association standards, alternative dispute resolution techniques and caseflow considerations; analyzes unified court budgeting and revenue generation by judicial systems; describes personnel administration, training and jury management; and elucidates court performance evaluation, planning approaches, the use of cameras in the courtroom and audio-visual applications.

Women and Men of the States - Public Administrators and the State Level (Paperback, Illustrated Ed): Mary E. Guy, Kenneth J... Women and Men of the States - Public Administrators and the State Level (Paperback, Illustrated Ed)
Mary E. Guy, Kenneth J Meier
R1,440 Discovery Miles 14 400 Ships in 12 - 17 working days

This text discusses and compares men's and women's career patterns in state government. It is based upon newly conducted original research surveys in six states. From this research, generalisations are made concerning commonalities and differences between men's and women's experiences in public adminstration at the state level. This is a new area of research: while much has been done at the federal level (and there is a federal database to work from) until now little work has been done and little data is available for the states.

Women and Men of the States - Public Administrators and the State Level (Hardcover): Mary E. Guy, Kenneth J Meier Women and Men of the States - Public Administrators and the State Level (Hardcover)
Mary E. Guy, Kenneth J Meier
R4,726 Discovery Miles 47 260 Ships in 12 - 17 working days

This text discusses and compares men's and women's career patterns in state government. It is based upon newly conducted original research surveys in six states. From this research, generalisations are made concerning commonalities and differences between men's and women's experiences in public adminstration at the state level. This is a new area of research: while much has been done at the federal level (and there is a federal database to work from) until now little work has been done and little data is available for the states.

Employee Turnover in the Public Sector (Hardcover): Oscar Miller, Jr. Employee Turnover in the Public Sector (Hardcover)
Oscar Miller, Jr.
R3,285 Discovery Miles 32 850 Ships in 12 - 17 working days

In this title, first published in 1996, the author uses the locus of control personality construct to show how workers who believe they can influence life events (internals) perceive and evaluate work conditions differently than workers who believe that life events are beyond their control (externals). The author also develops a social exchange model of quitting which takes advantage of the positive (job reward) and negative (job cost) qualities inherent in work conditions. Workers tend to quit their jobs when job costs outweigh job rewards when better alternatives exist. Moreover, personality interacts with employees' evaluation of job costs and rewards and quitting behaviour. This book will be of interest to students of business studies and human resource management.

State and Social Welfare, The - The Objectives of Policy (Paperback): Dorothy Wilson, Thomas Wilson State and Social Welfare, The - The Objectives of Policy (Paperback)
Dorothy Wilson, Thomas Wilson
R1,608 Discovery Miles 16 080 Ships in 12 - 17 working days

This text aims to review the issues raised by the state provision of social benefits in cash and in kind and to examine the principles on which their provision may be deemed to rest. The contributors examine the purpose of this area of public activity of 60% of public expenditure in Britain. What are these elaborate social services meant to achieve? By what criteria are they to be judged? By what authority have the objectives been adopted and the criteria applied? The answers to questions such as these will obviously reflect both differences in basic value judgements and differences in appraising the facts of any social situation. The editors compile many viewpoints on the topic.

Spon's Grounds Maintenance Contract Handbook (Hardcover): R.M. Chadwick Spon's Grounds Maintenance Contract Handbook (Hardcover)
R.M. Chadwick
R6,450 Discovery Miles 64 500 Ships in 12 - 17 working days

The government's "Privatization of Services Bill" requires all local authorities to prove their competitiveness in the private sector. This book has been written for those people at the sharp end of grounds maintenance, those who are performing a balancing act between making a profit and maintaining standards. This book deals exclusively with contract grounds maintenance. It is a detailed step-by-step guide to the process of setting up a contract grounds maintenance section. Giving up-to-date information on tendering, specification writing, administration and all aspects of preparing for, arranging and servicing the contracts. Those members of Direct Labour Organizations who have found themeselves having to tender for their own work, should find this handbook valuable. It is a source of advice and information for parks and recreation managers, leisure managers, landscape architects, quantity surveyors and estate managers and to all local authority staff who are wrestling with the complexities of compulsory competitive tendering. It should also be particulary helpful to students of amenity horticulture and landscape management. This book should be of interest to every local authorit

Public Enterprise in Monopolistic and Oligopolistic Industries (Paperback): Ingo Vogelsang Public Enterprise in Monopolistic and Oligopolistic Industries (Paperback)
Ingo Vogelsang
R3,846 Discovery Miles 38 460 Ships in 12 - 17 working days

First published in 1989. Routledge is an imprint of Taylor & Francis, an informa company.

Public Private Partnerships in International Construction - Learning from case studies (Paperback): Esther Cheung, Albert P.C .... Public Private Partnerships in International Construction - Learning from case studies (Paperback)
Esther Cheung, Albert P.C . Chan
R1,377 Discovery Miles 13 770 Ships in 12 - 17 working days

Over the last ten years public private partnerships have become ever more popular worldwide, expanding the body of experience among construction professionals, government agencies, and industry. In these economically challenging times, PPP has emerged as a crucial framework for providing infrastructure, and also to boost construction industry activity, while shielding the taxpayer from some of the cost. Understanding the lessons learnt is essential to ensuring the success of future projects, and this timely book will prepare the reader to do just that. Starting by defining PPP itself, part one is designed to help the novice to get to grips with the basics of this topic. Part two tackles the practicalities of PPPs, including successful implementation, managing the risks involved, and how to assess the suitability of a project for the PPP route. Part three presents detailed case studies from Asia, Africa, and Australia to illustrate how PPPs should be managed, how problems emerge, and how PPPs can differ across the world. Drawing on extensive internationally conducted research, from both industry and academia, the authors have written the essential PPP guide. Taking into consideration the perspectives of those in the public sector and the private sector, as well as built environment professionals, it is essential reading for anyone preparing to work on public private partnerships in construction.

Civil Service Systems in Anglo-American Countries (Hardcover): John Halligan Civil Service Systems in Anglo-American Countries (Hardcover)
John Halligan
R3,088 Discovery Miles 30 880 Ships in 12 - 17 working days

Civil Service Systems in Anglo-American Countries presents a comprehensive overview of the important issues in modern bureaucracies, combined with a comparative analysis of the civil service systems and administrative traditions of five Anglo-American nations: Australia, Canada, Great Britain, New Zealand and the United States.In each chapter, expert contributors undertake a systematic analysis of each country's civil service from three broad perspectives: external relations, internal constituent features and patterns of change. By employing a comparative framework in conjunction with empirical research, they are able to emphasise the specific nature, characteristics and development of each civil service system. They also highlight the historical developments and reforms associated with the Anglo-American model, which are often highly distinctive compared with other OECD nations. The book concludes with a systematic comparison of each civil service system, attempting to find parallels and variations between them. Scholars and students of public administration, political science and international affairs will value this unique comparative study of the civil service traditions of Anglo-American countries.

Strategic Networks - The Art of Japanese Interfirm Cooperation (Paperback): Erdener Kaynak Strategic Networks - The Art of Japanese Interfirm Cooperation (Paperback)
Erdener Kaynak
R736 Discovery Miles 7 360 Ships in 12 - 17 working days

With Strategic Networks: The Art of Japanese Interfirm Cooperation, you will examine the structure and dynamics of Japanese business networks and discover successful Japanese business practices and opportunities. For professors of business and Japanese studies, as well as managers of firms throughout the world, this book analyzes new and innovative networks through case examples from the Japanese automobile, chemical, and electronics industries. Strategic Networks offers you insight into the management of these company partnerships and how they work to increase the competitiveness of businesses and allow firms within the network to share important knowledge.Unknown to many, several of the management concepts that made Japanese companies successful in the 1980s, such as total quality control (TQC) and continuing improvement processes (CIP), were only a part of the formula for a successful business. This book discusses types of Japanese strategic networks, another element of Japan's thriving business structure of today, how they are influenced by Japanese cultural values and state interventions, and why all of the businesses involved are benefiting from these networks.Evaluating the theoretical foundation of these business relationships and intercompany cooperation, Strategic Networks offers you up-to-date information on the structures of Japanese firms by: examining Karl Popper's ideas on critical rationalism and how Japanese companies follow his theories of problem solving, questioning, and developing knowledge explaining the system, growth, and game theories in order to completely understand a network and all of its facets exploring the ability to work with and navigate strategic networks when they are managed without strict plans or with unforeseen circumstances recognizing how networks enable the activation of interpreneurs to develop future visions, innovations, and responsible leadership for the networkComplete with illustrations to emphasize important points along with insight into networks in the twenty-first century, Strategic Networks offers information and research that will help you understand how Japanese networks operate and how Japanese firms are conducting business differently. As a result, you will learn how the changing values in Japanese society influence company structures and procedures and come to understand the unique workings and effective structures of strategic networks.

Designing Regulatory Policy (Paperback): David Besanko, David E.M. Sappington Designing Regulatory Policy (Paperback)
David Besanko, David E.M. Sappington
R954 Discovery Miles 9 540 Ships in 12 - 17 working days

First published in 1987. Routledge is an imprint of Taylor & Francis, an informa company.

Facing Up to Thatcherism - The History of NALGO 1979-93 (Hardcover): Michael Ironside, Roger Seifert Facing Up to Thatcherism - The History of NALGO 1979-93 (Hardcover)
Michael Ironside, Roger Seifert
R2,070 Discovery Miles 20 700 Ships in 12 - 17 working days

Throughout the 1980s Mrs Thatcher dominated political life in the UK and Thatcherism became the shorthand for a series of political initiatives all over the world. Most accounts of these years have concentrated on the economics of free markets and privatization. This book takes a different stance through a detailed analysis of the responses of NALGO (The National and Local Government Officers Association) members, activists, leaders, and officials to the government's public sector reform and restructuring programme. Employees in health, local government, and education faced cuts in funding, compulsory competitive tendering, internal markets, and new management practices associated with HRM and TQM. Others in the gas, water, electricity, and transport industries faced wholesale privatization. This unique account of the period written from the evidence and perspective of those involved will be an important source for researchers, teachers, and practitioners in politics, industrial relations, public administration, and management concerned with the events and lessons of the 1980s.

Administrative Development (Hardcover): Muhammad A. Al-Buraey Administrative Development (Hardcover)
Muhammad A. Al-Buraey
R2,977 R2,753 Discovery Miles 27 530 Save R224 (8%) Ships in 12 - 17 working days

First published in 1986. Routledge is an imprint of Taylor & Francis, an informa company.

Organization Theory and Management (Hardcover): Thomas D. Lynch Organization Theory and Management (Hardcover)
Thomas D. Lynch
R3,734 Discovery Miles 37 340 Ships in 12 - 17 working days

This book reviews the evolution of organization theory literature and explains other theories of organization and the implicit wisdom of the instructor's favorite theory. It helps the reader to understand the relevance of organization theory to the problems of administering public organizations.

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