* Explores the many roles women play in the criminal justice system, including victims, justice-involved individuals, and professionals. * Designed to appeal to a generation standing on the threshold of change they believe in and helped to initiate, within the context of contemporary social movements such as the #MeToo movement and Black Lives Matter. * Features an empowerment approach that focuses on the intersection of gender, race, and class.

This engaging book presents a model for personal reflection on what a career in public service means. It's designed not to convince the reader to take up a public service career, but rather to invite him or her to explore the implications for one's identity that are inherent in the public service life. Lively and anecdotal, Invitation to Public Administration directly confronts the various difficult issues involved with a public service career even as it evokes self-reflection. It is equally useful for undergraduate through Ph.D. level readers, and it is ideal supplemental reading for any foundational course in Public Administration. The book will also stimulate public service professionals seeking fresh insights for their own careers.

This engaging book presents a model for personal reflection on what a career in public service means. It's designed not to convince the reader to take up a public service career, but rather to invite him or her to explore the implications for one's identity that are inherent in the public service life. Lively and anecdotal, Invitation to Public Administration directly confronts the various difficult issues involved with a public service career even as it evokes self-reflection. It is equally useful for undergraduate through Ph.D. level readers, and it is ideal supplemental reading for any foundational course in Public Administration. The book will also stimulate public service professionals seeking fresh insights for their own careers.

This essential guide to commissioning and purchasing in social care provides case studies, guidelines, and checklists to help readers to assess need, develop care plans and select suppliers of care. It clearly explains:

• the reasons for the shift to commissioning and purchasing away from direct provision
• the distinction between commissioning and purchasing
• how to ensure that the commissioning and purchasing process fully reflects the views of users and carers
• contracts and tenders
• costs and prices in relation to providing quality care
• how safeguards can be built into the commissioning and purchasing process.

This is an invaluable resource that focuses on the practical skills required to deliver effective care. It has been written for social care students, frontline staff and their managers to help them through the process.

Discover how data, analytics, and AI will transform public services for the better In AI and the Future of the Public Sector: The Creation of Public Sector 4.0, renowned executive and consultant Tony Boobier delivers a comprehensive reference of the most relevant and central issues regarding the adoption and implementation of AI in the public sector. In the book, you'll find out why data and analytics are the solution to significant and ongoing problems in the public service relating to its ability to effectively provide services in an environment of reduced funding. You'll also discover the likely impact of future technological developments, like 5G and quantum computing, as well as explore the future of healthcare and the effective digitalization of the healthcare industry. The book also offers: Discussions of policing 4.0 and how data and analytics will transform public safety Explorations of the future of education and how ai can dramatically enhance educational standards while reducing costs Treatments of the internationalization of public services and its impact on agencies and departments everywhere A can't-miss resource for public sector employees at the managerial and professional levels, AI and the Future of the Public Sector is an insightful and timely blueprint to the effective use of artificial intelligence that belongs in the bookshelves of policy makers, academics, and public servants around the world.

Since the 1980s, the public sector has been undergoing major changes throughout the Western industrialized world, the transitional economies of Central and Eastern Europe, Latin America and South East Asia. The main thrust of these changes has been to bring public sector management practices closer to those of the private sector. This raises the question of how far public and private sector management are comparable.
This set examines the relationships between public and private sector management in terms of both classical management theory and the new public management that emerged in the 1980s and 1990s. While the collection concentrates on articles from the last twenty years, some historical pieces are also included. Individual volume introductions as well as a general introduction place the articles in their historical context. A detailed index is also provided.

Continuing in the standard of excellence set by previous editions, the Updated to reflect changes in the political systems of the former Sovi Clearly articulating recent developments in the shifting global politi Here is a sample of the numerous colleges and universities that have b enefited from previous editions of Public Administrationration, Sixth Edition is the preferred text for all upper-level undergraduate and gr aduate students taking courses in comparative public administration, c omparative politics, and political development, as well as government administrators, political scientists, sociologists, and historians see king the latest analyses of public administration issues.

'This is an excellent 'do-it-yourself' introductory study to public sector management, covering a wide range of issues, including recent public service reforms. I recommend it to anyone interested in the practice and study of public sector management.' - Tony Ayers, National President, Institute of Public Administration AustraliaThe traditional view of public sector management is under challenge. The shifting boundaries of the public-private sector are transforming the nature of the public sector in the 21st century and placing increasing demands on managers. This user-friendly handbook examines the changes that have taken place over the last twenty years and addresses the practical issues faced by public servants today. It makes abundant use of exhibits, case studies and real world examples to illustrate key concepts in public sector management. By including many 'points for reference', the authors challenge readers to apply both theory and practice to those public services situations with which they are familiar.Australian Handbook of Public Sector Management is a unique blend of academic and practical approaches to current management practices in the public sector. It has been designed to assist students and those new to the public sector to develop the knowledge and skills they require to provide high quality public services.

A definitive guide to the people in power in every part of the world, this book details some 16,000 government ministries, departments, agencies, corporations and their connected bodies from every country in the world. Each chapter contains: notes on the head of state; an outline of the country's legislature and governmental system; a list of ministries, together with principal personnel; government departments and their connected bodies; nationalized industries; and government organizations and affiliated groups arranged by subject heading. Subject headings include - agricultural organizations, banks, the armed forces, trade organizations, development bodies, energy, the media, tourism, telecommunications and judicial bodies. Each entry contains, where appropriate: names and titles of principal officials; full address, telephone, telex and fax numbers; and an outline of each organization's activities. This edition carries constitutional information on countries with federal states, including listings of major state institutions.

Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and behavioural scientists have intensively studied the motivating power of public service. This research relating to public service motivation, altruism and prosocial motivation and behaviour has overturned widespread assumptions grounded in market-orientated perspectives and produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the first study to look systematically across the different streams of research. Furthermore, it is the first study to synthesize the research across the applied questions that public organizations and their leaders confront, including: how to recruit ethical and committed staff; how to design meaningful public work; how to create work environments that support prosocial behaviour; how to compensate employees to sustain their public service; how to socialise employees for public service missions; and how to lead employees to engage in causes greater than themselves.

Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and behavioural scientists have intensively studied the motivating power of public service. This research relating to public service motivation, altruism and prosocial motivation and behaviour has overturned widespread assumptions grounded in market-orientated perspectives and produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the first study to look systematically across the different streams of research. Furthermore, it is the first study to synthesize the research across the applied questions that public organizations and their leaders confront, including: how to recruit ethical and committed staff; how to design meaningful public work; how to create work environments that support prosocial behaviour; how to compensate employees to sustain their public service; how to socialise employees for public service missions; and how to lead employees to engage in causes greater than themselves.

Evaluation is a controversial and little-understood strategy of public governance, control, and decision making. As early as classical antiquity, scholars were summoned to court to counsel kings. Public policy and program evaluation is a recent addition to the great chain of attempts to use the brainpower of scholars and scientists to further the interests of the state. Evaluation scholars are asked to provide retrospective assessments of the implementation, output, and outcome of government measures in order to effect deeper understanding and well-grounded decisions on the part of those in charge of government operations. Evaluation is the process of distinguishing the worthwhile from the worthless, the precious from the useless; evaluation implies looking backward in order to be able to steer forward better.

Written from a political science perspective, "Public Policy and Program Evaluation "provides an overview of the possibilities and limits of public sector evaluation. Evert Vedung examines evaluation as a mechanism for monitoring, systematizing, and grading government activities and their results so that public officials, in their future-oriented work, will be able to act as responsibly, creatively, and efficiently as possible. Topics discussed include: "Evaluation, Rationality, and Theories of Public Management"; "Models of Evaluation"; "Internal or External Evaluation"; "Impact Assessment as Tryout and Social Experimentation"; "Process Evaluation and Implementation Theory"; "The Eight-Problems Approach to Evaluation"; and "Uses and Users of Evaluation."

All evaluation rests upon the idea that perceptions, opinions, intentions, judgments--in short, everything concerned with the world of human consciousness--play such interesting roles in political and administrative action that their functions are worth investigating. Through experience, humans may learn from past actions. The interventions of the modern state are so extensive, their execution so complicated, and their potential consequences so far-reaching that science and social research are needed to monitor operations and establish impacts. As an excellent Introduction to the field of policy evaluation, "Public Policy and Program Evaluation "will be a valuable resource for students of public administration, public policy, political science, education, and sociology.

Focusing on the work and labor history of shipyard workers in the Royal Dockyards, this text examines the question of state employment and the specific characteristics of that pattern of industrial relations. It encompasses discussions of the nature of work and resistance to forms of authority. Particular forms of control are available to the employer which are absent from the experience of the private sector. In addition, the state is often under pressure to act as a model employer, and this can lead to tensions between this objective and the need for financial constraint and public surveillance of the uses of taxation.

In 1968 a theory of social equity was developed and put forward as the "third pillar for public administration, with the same status as economy and efficiency as values or principles to which public administration should adhere. Considerable progress has been made in social equity in the past 20 years. Theoretically, the works ofRawls and Rae and associates provide a language and a road map for understanding the complexity of the subject. The courts were especially supportive of principles of social equity in the later years of Chief Justice Earl Warren and during the years of Chief Justice Warren Burger. The present period, marked by the leadership of William Rehnquist, evidences a significant drawing back from the earlier commitment to equity. The decisions of state courts, based upon state constitutions and the common law, hold considerable promise for advancing social equity principles. Scholarly research demonstrates the belief of the American people in fairness, justice, and equality and their recognition of the complexity of the subject and their ambivalence toward competing claims for equality. Research on public administration finds that bureaucratic decision rules and the processes of policy implementation tend to favor principles of social equity.

In the nineteenth and early twentieth centuries, modern states began to provide many of the public services we now take for granted. Inward Conquest presents the first comprehensive analysis of the political origins of modern public services during this period. Ansell and Lindvall show how struggles among political parties and religious groups shaped the structure of diverse yet crucially important public services, including policing, schooling, and public health. Liberals, Catholics, conservatives, socialists, and fascists all fought bitterly over both the provision and political control of public services, with profound consequences for contemporary political developments. Integrating data on the historical development of public order, education, and public health with novel measures on the ideological orientation of governments, the authors provide a wealth of new evidence on a missing link in the history of the modern state.

Behavioral science is playing an increasing role in public policy, and it is raising new questions about fundamental issues - the role of government, freedom of choice, paternalism, and human welfare. In diverse nations, public officials are using behavioral findings to combat serious problems - poverty, air pollution, highway safety, COVID-19, discrimination, employment, climate change, and occupational health. Exploring theory and practice, this Element attempts to provide one-stop shopping for those who are new to the area and for those who are familiar with it. With reference to nudges, taxes, mandates, and bans, it offers concrete examples of behaviorally informed policies. It also engages the fundamental questions, include the proper analysis of human welfare in light of behavioral findings. It offers a plea for respecting freedom of choice - so long as people's choices are adequately informed and free from behavioral biases.

This in-depth study includes data from nine case study areas which have been subjected to detailed examination. The Review assesses the scope and value of public library services currently provided in England and Wales, with a schedule of guidelines and wide-ranging recommendations which lead to a blueprint for services in the new millennium. The Report: examines the changing world within which public libraries have to operate; incorporates significant developments in the UK and abroad over the last ten years; analyses the changing and emerging needs of the public; investigates partnerships, links with other information sectors, and the relationships between library services and other local authority services. It is essential reading for everyone who deals with the public library sector. Contents: Summary; Schedule of recommendations; Scope and structure; The public library's environment; Users and their interests; Functions and services; Funding and control; Repercussions of change; Cooperative endeavours; Appendices; Bibliography; Index.

This work provides the reader with an understanding of team building in a health care environment, and shows managers how to build a team that is committed to delivering quality. Topics covered include key quality concepts, team exercises, how to be a team member, team empowerment and continuous quality improvement. The facilitator's guide provides all the lesson plans, overhead projection masters and guides to all the exercises necessary for the team leader or trainer to run a teambuilding workshop.

This encyclopedic reference/text provides an analysis of the basic issues and major aspects of bureaucracy, bureaucratic politics and administrative theory, public policy, and public administration in historical and contemporary perspectives. Examining theoretical, philosophical, and empirical interpretations, as well as the intricate position of bureaucracy in government, politics, national development, international relations, and a host of other institutions, the book focuses on the multifunctional role of public bureaucracies in societies with various socioeconomic, political, cultural, and ideological orientations and covers a wide range of processes and subjects.

Representing the latest thinking in this fast-moving and often emotive field, this book offers a remarkably comprehensive international coverage of the public aspects of archaeology. The process of survey and inventory, rescue and archaeology, conservation and protection have until now been studied largely on the basis of individual countries and their administrative and legislative structures. Now, by virtue of its broad geographical coverage, this volume provides many rights and guidelines not hitherto brought into focus: the history and philosophy of archaeological heritage management, case studies (regional, national and specialised), and the training and qualification of archaeologists for heritage management. This book is essential reading for all students, researchers and practitioners concerned with archaeological heritage management, public administration and the legal community whose work involves archaeological issues.

At last - a textbook on the public sector for students of social policy, public policy, political science and sociology. This book explains why we have a public sector and what tasks it is expected to perform. Bent Greve presents the key strengths and weaknesses of the public sector in modern European societies in a clear and straightforward fashion. He also highlights the new challenges the sector faces, including changes in global development, demography and technology. Public and private sectors are highly interdependent and Greve explores this relationship and the consequences of choosing different public expenditures and financing. He addresses differences across affluent European economies and demonstrates how countries can develop society as desired whilst ensuring that their economies remain resilient to external crises, such as the financial crisis of 2008 or the Covid-19 pandemic. Highly accessible and informative, this book will be a valuable resource for lecturers and students of social policy, public policy, political science and economic sociology. It is also essential reading for students of public sector management and administration who need to understand the fundamentals of public sector economics and political economy. Its novel interpretation of the broader role of the public sector will also be beneficial for practitioners and policy makers.

Public services touch the majority of people in advanced and developing economies on a daily basis: children require schooling, the elderly need personal care and assistance, rubbish needs collecting, water must be safe to drink and the streets need policing. In short, there is practically no area of our lives that isn't touched in some way by public services. As such, knowledge about strategies to improve their performance is central to the good of society. In this book, a group of leading scholars examine some of the most pressing issues in public administration, political science and public policy by undertaking a systematic review of the research literature on public management and the performance of public agencies. It is an important resource for public management researchers, policy-makers and practitioners who wish to understand the state of the field and the challenges that lie ahead.

Since the first edition was published in 1997, "Human Resources Management for Public and Nonprofit Organizations" has become the go-to reference for public and nonprofit human resources professionals. Now in its fourth edition, the text has been significantly revised and updated to include information that reflects changes in the field due to the economic crisis, changes in federal employment laws, how shifting demographics affect human resources management, the increased use of technology in human resources management practices, how social media has become embedded in the workplace, and new approaches to HRM policy and practice.

Written by Joan E. Pynes--a noted expert in public administration--this authoritative work shows how strategic human resources management is essential for managing change in an increasingly complex environment. The bookIncludes new material on workplace violence and employee disciplineReviews updates on the legal environment of HRMContains suggestions for managing a diverse workforceOffers a wealth of revised tables and exhibitsUpdates the most recent developments in collective bargaining in the public and nonprofit sectorsOutlines the most current approaches to recruitment and selectionPresents an overview of recent information on compensation and benefitsGives an update of the technological advances used for strategic human resources managementProvides examples of HRM policies from other countries

The book also includes an enhanced instructor's guide with examination questions, PowerPoint(R) slides, experiential exercises, and video vignettes that are coordinated with chapters in the book.

The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior. Utilizing real-life examples and updated case law to illustrate points, it provides best practices for investigating police action resulting in misconduct complaints. The Manual's comprehensive approach includes detailed procedures and policy considerations from intake through case closure, and discusses data tracking, reporting on trends, selecting and training investigative staff, civilian oversight, and a host of special issues that can arise with police misconduct complaints. The Manual is suitable for both sworn personnel and civilians handling or reviewing investigations and whether working internally for a police department or externally in oversight or another capacity. The guidance provides detailed examples of witness interview questions and types of evidence to collect, with discussion on making difficult credibility determinations and approaches to analyzing the information gathered to arrive at a recommended finding. Review questions are found at the end of most chapters, for use in academic or investigative training environments. Police officers engaged in the often complex and challenging work of public safety deserve and expect objective, thorough, and timely handling of complaints. Complainants and other stakeholders seek accountability and transparency when an officer behaves in a way that raises questions about their professionalism. The Complaint Investigations Manual provides instruction on handling misconduct complaints in a manner that will ensure the goals of law enforcement and stakeholders are met. The authors intentionally use a broad approach to make the Manual relevant and easy to use by law enforcement personnel, civilians in oversight or other capacities who work on police misconduct matters, and the criminal justice academic community. It is a critical primer for internal affairs investigators, police managers, law enforcement leaders, auditing professionals, civilian oversight practitioners, government representatives, community advocates, criminal and social justice students, and all others in pursuit of fair, thorough, and timely investigations of police misconduct complaints.

This second volume of The Official History of the British Civil Service explores the radical restructuring of the Civil Service that took place during the Thatcher and Major premierships from 1982 until 1997, after a period of confusion and disagreement about its future direction. The book brings a much-needed historical perspective to the development of the 'new public management', in which the UK was a world-leader, and considers difficult questions about the quality of democratic governance in Britain and the constitutional position of its Civil Service. Based on extensive research using government papers and interviews with leading participants, it concentrates on attempts to reform the Civil Service from the centre. In doing so, it has important lessons to offer all those, both inside and outside the UK, seeking to improve the quality, efficiency and accountability of democratic governance. Particular light is shed on the origins of such current concerns as: The role of special advisers The need for a Prime Minister's Department The search for cost efficiency Accountability to Parliament and its Select Committees Civil Service policy-making capacity and implementation capability. This book will be of much interest to students of British history, government and politics, and public administration.