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Books > Business & Economics > Industry & industrial studies > Civil service & public sector
Several Supreme Court battles during the Warren-Burger era finally brought public sector employees under constitutional protection, setting forth a new legal framework for personnel management. This new framework requires administrators to manage personnel foremost in compliance with the established constitutional principles without necessarily sacrificing efficiency. "Public Personnel Administration and Constitutional ValueS" is a sketch of this new framework in which constitutionalism and judicial accountability become defining characteristics. In the text the author provides, for the first time, a comprehensive review of case law principles in non-technical terms that are central to today's personnel management and decision-making: First Amendment freedoms, procedural due process, equal protection of the laws with respect to anti-discrimination, affirmative action, and compensation, and governmental and official liability. The author concludes that although excessive legalism may undoubtedly cause administrative timidity, a constitutionally competent administrator should be able to overcome this timidity; more important, a democratic administration grounded in constitutional values promises the best of all possible alternatives. This book is an invaluable addition to education and training for the students of public administration, as well as public administration practitioners at all levels in the United States. It also provides an important insight for the scholars of public administration in other parts of the world.
The articles on which Chapters 4, 5 and 6 are based are available Open Access under CC-BY-NC licence. Design approaches to policy-making have gained increasing popularity among policy makers in recent years. First published as a special issue of Policy & Politics, this book presents original critical reflections on the value of design approaches and how they relate to the classical idea of public administration as a design science. Contributors consider the potential, challenges and applications of design approaches and distinguish between three methods currently characterising the discipline: design as optimisation, design as exploration and design as co-creation. Developing the dialogue around public administration as a design science, this collection explores how a more ‘designerly’ way of thinking can improve public administration and public policy.
1) This book examines the lives and challenges faced by women civil servants in India. 2) It looks at thier work conditions; job satisfaction; degrees of authority; self-perception, besides the troubles they have to face with sexual harassment; equality; availability of facilities and safety; and the proverbial glass ceiling. 3) This book will be of interest to departments of gender studies, public administration, and management across UK and USA and to organizations working on issues of equal opportunity in employment, positive discrimination, and reservations in public institutions.
This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces. Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector's performance and contribution to society. The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.
The globally spreading privatisation wave that occurred in the 1990s deeply changed the structure of economic institutions worldwide. This turmoil overturned not only economic institutions, but shared cultural and societal institutions as well. This book is the result of an investigation into the history of the privatisation of the steel industry in Italy, completed between 1994 and 1995. It explores the history of the Italian steel industry by looking at the interplay of local intertwined interests, political relations, and ideological formations that characterised an idiosyncratic hegemonic historical bloc. Rather than stigmatising this pattern as the legacy of a dysfunctional provincialism, the authors mobilise Gramsci's theory of hegemony to explain how the Italian privatisation process unfolded to accommodate economic pressures, political interests, and ideological constraints of a hegemonic social group, or aggregation of social groups. Thus, in reconstructing the privatisation of Italian steel, this book proposes a hegemony theory of privatisation and, more generally, describes a model that explains how political and cultural dynamics give rise to idiosyncratic local variations in globally spreading policies. It will be of interest to researchers, academics, and students in the fields of business history, economics, sociology, and political science.
The book is unique within the competition as readers will gain an understanding of how to build effectiveness, rather than just efficiency, into their thinking and into the culture of their organisations. The book applies to an international audience in the public sector and also across sectors. Written by two leading authorities and practitioners of public management performance measurement.
There are numerous publications available to help current or aspiring academic faculty members enhance their professional abilities. However, there is a distinct shortage of works that cover the several soft skills junior faculty must possess to be promoted to tenure. This text discusses conflict resolution, negotiation, mediation, time management, understanding the politics of academia and many other vital skills. This book was written to emphasize the significance of these skills and to help junior professors acquire and implement them to improve their chances of getting promoted and tenured. It also covers the promotion and tenure processes, as well as how to remain competitive even after achieving this coveted goal.
* Addresses a gap in the current strategy textbook offering by combining theoretical grounding with tools for practical implementation, applied specifically to public sector strategic management * Clear step-by-step approach rich with international case studies and real-life examples, as well as a substantial offering of complementary online resources * Suitable for both advanced undergraduate and postgraduate students of Public Sector Strategy and Strategic Management, as well as practitioners and consultants working within public sector organisations * Supports readers in understanding strategic management and its basic concepts, whilst contextualising thoroughly to the public sector and taking the reader further into more up-to-date evaluations and analysis within strategic management than the current textbook offering
* Explores the many roles women play in the criminal justice system, including victims, justice-involved individuals, and professionals. * Designed to appeal to a generation standing on the threshold of change they believe in and helped to initiate, within the context of contemporary social movements such as the #MeToo movement and Black Lives Matter. * Features an empowerment approach that focuses on the intersection of gender, race, and class.
The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens. Featuring careful analysis with a global scope, this book unpacks the concept of collaborative service delivery and its practice, drawing from the fields of public policy, public administration, and management. Chapters by leading authors in these areas address service delivery arrangements including co-production, co-management, consultations, contracting-out, commissioning and certification. With a keen focus on conditions that are critical for the success of such collaborative arrangements, as well as their different pathways and pitfalls, the authors suggest ways to improve the analytical, managerial and political capacities needed for successful collaboration in public service delivery. This timely and comprehensive book is useful for students at all levels interested in public policy, governance, administration and management, as well as researchers investigating the governance of collaborative service delivery. Policymakers and practitioners working to re-evaluate and improve public service provision, especially, will also benefit from its insightful discussions of the conditions and mechanisms under which collaborative arrangements operate and fail or succeed.
In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross-boundary thinking and action, a public value approach to performance, and the multi-dimensional capabilities necessary to succeed in a dynamic, multi-stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.
This second volume of The Official History of the British Civil Service explores the radical restructuring of the Civil Service that took place during the Thatcher and Major premierships from 1982 until 1997, after a period of confusion and disagreement about its future direction. The book brings a much-needed historical perspective to the development of the 'new public management', in which the UK was a world-leader, and considers difficult questions about the quality of democratic governance in Britain and the constitutional position of its Civil Service. Based on extensive research using government papers and interviews with leading participants, it concentrates on attempts to reform the Civil Service from the centre. In doing so, it has important lessons to offer all those, both inside and outside the UK, seeking to improve the quality, efficiency and accountability of democratic governance. Particular light is shed on the origins of such current concerns as: The role of special advisers The need for a Prime Minister's Department The search for cost efficiency Accountability to Parliament and its Select Committees Civil Service policy-making capacity and implementation capability. This book will be of much interest to students of British history, government and politics, and public administration.
This book provides the reader with the basis for a theoretical understanding of public-sector finance in general - and more specifically, a comprehensive, policy-oriented application of that understanding to Japanese public finance. Particular emphasis is placed upon developing tools which can be used both theoretically and empirically to clarify essential economic concerns in Japan's public sector. These include the macroeconomic incidence of fiscal decentralization, dependence on government bonds for covering fiscal deficits, and social security reform. In analyzing Japan's underperforming public sector, the authors develop and recommend policy solutions aimed at achieving Japan's growth potential, improving the quality of the public sector, and strengthening the sector's contribution to the Japanese economy. Guiding the reader toward an overall understanding of public-sector reforms, decentralization and fiscal policy in Japan, this book will strongly appeal to academics, students and researchers with an interest in modern public finance theory and macroeconomic analysis.
This edited volume sets out to explore interdisciplinarity issues and strategies in Public Service Interpreting (PSI), focusing on theoretical issues, global practices, and education and training. Unlike other types of interpreting, PSI touches on the most private spheres of human life, making it all the more imperative for the service to move towards professionalization and for ad hoc training methods to be developed within higher institutions of education. PSI is a fast-developing area which will assume an increasingly important role in the spectrum of the language professions in the future. An international, dynamic and interdisciplinary exploration of matters related to PSI in various cultural contexts and different language combinations will provide valuable insights for anyone who wishes to have a better understanding when working as communities of practice. For this purpose, the Editors have collected contributions focusing on training, ethical issues, professional deontology, the role and responsibilities of interpreters, management and policy, as well as problems and strategies in different countries and regions. This collection will be a valuable reference for any student or academic working in interpreting, particularly those focusing on Public Service Interpreting anywhere in the world.
* The Mental Models construction creates a simple framework that can be easily retrieved from memory and applied to policing problems * Designed to accompany the lessons of the American Society of Evidence-Based Policing's curriculum to teach practitioners, researchers, and academics the necessary skills to identify, interpret, integrate, and produce research to inform police policies and practices * Equips readers with multiple models with which to deal with a problem rather than proposing a simplistic strategy
This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report have identified a number of unintended consequences, but it is argued that they have not adequately theorised these outcomes in the policy implementation process. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.
Sustainable Public Management explores key issues in public sector sustainable management that span from Nation/State to local government. It highlights state-of-the art articulations of public-private partnerships, public engagement, inter-organizational networks, sustainability policy, strategy, standard setting, and reporting. Sustainable management is an important topic across organizational forms in the private, not-for-profit, and public sectors because of the its practice is tied to some of the most pressing environmental and social problems that exist in the world. The public sector is especially important due to its scale and scope across the globe, the tangible impacts that public service delivery can make in resource efficiency and effectiveness, and in directly tackling critical sustainable development goals. This book will be of great value to scholars, students, and policymakers interested in Public Administration and Management, Sustainable Management and Development. The chapters in this book were originally published as a special issue of the Public Management Review.
This book builds on research in translation studies of change in organizations and demonstrates the implications and application of these findings for managing innovation and change. When implementing ideas into practice in order to carry out innovative change, translation is key. From strategic and leadership changes to policy and health management decisions, abstract ideas such as 'LEAN', 'CSR', 'Sustainability', 'Public-Private Partnerships', 'Clinical Pathways' and 'AI' are introduced to improve organizational processes. However, in any company and organization, miscommunication and misinterpretation can lead to these ideas being modified, added to and appropriated in ways that make them unsuccessful. This book presents a case for change ideas in organizations being translated rather than "implemented" and offers a profound understanding of the translation processes needed in order for this to succeed. This vital study is a must-read for researchers, students and practitioners including change agents, general and health care managers, public servants as well as strategic managers and policy decision-makers.
Much hype has been generated about the importance of innovation for public and private sector organisations. Regulatory Innovation offers the first detailed study of regulatory innovation in a multiplicity of countries and domains. This book draws on in-depth studies of innovation in regulatory instruments and practices across high- and low-technology sectors, across different countries and from the early to the late 20th century. Highlighting different 'worlds' of regulatory innovation - those of the individual, the organization, the state, the global polity, and innovation itself, this book offers a fresh perspective and valuable insights for the practice and study of regulatory innovation. The explicit comparative focus of the case studies and the 'worlds of regulatory innovation' approach make this book essential reading for academic researchers and students interested in regulation.
Public and private sector workforces in the U.S. look very different today than they did even 25 years ago. The changes are having a significant effect on how organizations manage their workforces. The old styles of managing heterogeneous workforces are proving to be ineffectual, and so management strategies aimed at embracing diversity and inclusion are essential. These strategies can have positive implications for worker satisfaction, morale and - ultimately - the delivery of public services to the American people. Managing Diversity in Public Sector Workforces, Second Edition examines demographic changes to the U.S. labor force and workplace and the ways in which government employers are managing the diverse populations that now fill public sector jobs. Addressing specific management strategies and initiatives relied on by public sector employers, as well as the implications of effectively managing variegated workforces for the overall governance of American society, this book demonstrates the importance of ensuring that programs to promote inclusiveness and diversity that appear on paper are carried through to practice through implementation. The book begins with a review of equal employment opportunity and affirmative action and the extent to which EEO and AA are still relied upon in the workplace. It then examines law and other public policy issues surrounding EEO, AA and diversity management. The remainder of the book focuses on the core of managing diversity in the public sector, exploring the initiatives, strategies, and programs that government employers either do or might rely on to ensure that the demographic mosaic embodied by their workforces is prepared to meet the needs and interests of the American citizenry of the 21st century. Data are provided on the demographics of the federal, state and local government workforces. Separate chapters address each of the following aspects of diversity: race, ethnicity, gender, LGBTQ employment, physical ability, and the intersection of these constructs. Managing Diversity in Public Sector Workforces, Second Edition will be of interest to students of public administration and public personnel management, and it is essential reading for all those involved in managing public organizations.
BSW/MSW education funded by Title IV-E of Social Security Act ("Title IV-E Child Welfare Education") is an important incentive to encourage social workers to stay in the child protection field. It aims to demonstrate the training partnership between universities and public child welfare agencies. This book contains essential research results with a focus on the impact of Title IV-E Child Welfare Education to improve worker capacities and case outcomes, as well as on the process and results of social work education in promoting public child welfare work. There are nine chapters written by renowned researchers in public child welfare who applied rigorous quantitative and/or qualitative methodologies to clearly describe measures used, data sources, outcome variables, and implications for education, practice, policy, and research. These evidence-based articles address the following child welfare topics: training partnerships and worker outcomes, effective pedagogy and online education, workplace climate and retention factors, and other topics connecting BSW/MSW education to public child welfare practice. Future child welfare education will need to further expand child welfare knowledge and skills, strengthen worker competencies with a strong commitment to social work values and ethical practice principles, and develop a cohesive supervisory network to build a workforce with positive attitude toward child protection programs. This collection will inform child welfare educators, administrators and legislators regarding the impact of Title IV-E Child Welfare Education on the development of public child welfare and make recommendations to improve the child welfare curriculum in social work education. This book was originally published as a special issue of the Journal of Public Child Welfare.
To stay ahead of the competition, the public sector has to ensure an effective talent management strategy to attract, develop and retain talents. Effective talent management is about aligning the organisation's approach to talent with the strategic aims and purpose of the organisation. This book adopts a comparative country analysis, which takes into account the institutional emphasis, organisational configuration and unique characteristics of the public sector. Against the backdrop of three major stages of administrative development, i.e., the colonial, postcolonial and modern periods, this book unpacks how the talent schemes have been shaped by the reforms, experiences, cross-country knowledge transfers and evolved over time responding to globalisation and digitalisation in Southeast Asia. This book will be of great interest to scholars and public managers working on public administration and civil service reforms in Asia towards developing a contextualised understanding of talent management and leadership development in the region.
Originally published in 1971, when nationalized industries employed about 7 per cent of the national labour force, created about 10 per cent of the gross domestic product and had annual investment programmes which were equal to those of all private manufacturing put together. Even this understates the scope of public enterprise at the time, since there were many other organizations, ranging from the BBC to the Public Trustee, which were semi-autonomous public enterprises, but not nationalized industries. Moreover, the public enterprise sector continued to grow, even under Conservative governments, and there were many reasons for thinking that no government would succeed in reversing this trend, for it was felt unlikely that, as government became more complex, it would disgorge many new activities which would be given a semi-autonomous, that is, public enterprise status. The author, drawing on personal experience, shows that the facts of ministerial and parliamentary control were very different from what the public and Parliament thought at the time. He describes the very great practical independence of the Boards and also how much Ministers had come to rely on persuasion (which not only can impose serious waste of time and money on both Boards and Government but is also inefficient). Ministers have least power where the aims of public enterprise are social rather than commercial. If there were no changes, the growth of public enterprise to achieve social purposes would mean an important decline in the power of Parliament and Ministers. This book explores solutions to this problem and concludes that the government must build up a cadre and capacity for financial control which at the time were lacking to it.
The Conservative's privatisation programme was one of the most ambitious aspects of their attempt to redraft the political and economic map of the United Kingdom. Originally published in 1988, this book explores the processes of privatisation from a variety of standpoints. Its contributors include academics, enterprise executives and government officials, many of whom had been closely involved in the programme. Fiscal, legal and social aspects of privatisation are explored but the book treats the subject as more than an immediate political issue and takes the opportunity to discuss the success - or otherwise - of public enterprise and to explore the implication of the UK experience for other countries which have an interest in privatisation.
Public enterprises have played a central part in the development of all mixed economies in the post-war period, but they are now in a crisis phase. Privatisation has pushed back the level of public enterprise almost throughout the world. Where public enterprises remain, they are being brought under significant reforms. Originally published in 1991, this book presents a comprehensive critique of public enterprise, analysing why its performance has fallen far short of expectations. Part one is concerned with the establishment of public enterprises: the case for them, the circumstances in which they emerged, the extra enterprise objectives attached to them, and the decisions on their investment feasibility and capital structure. Part two looks at the working of public enterprises: the state of their financial performance, the peculiarities of pricing, the determination of targets which they should meet, the continuous monitoring and evaluation of their operations. Macro concerns are the focus of Part three. Among the issues addressed are the level of indirect taxation and subsidisation implicit in the pricing structures of public enterprises, the links between public enterprise and the public exchequer and the implications of their operations for distributional equity. In Part four the extent to which privatisation can solve the problems of public enterprise is discussed. The book ends with some broad conclusions on the future of public enterprise. Throughout, the approach is analytical, but the arguments are supported by extensive examples from both developed and developing economies. |
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