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Collaboration in Public Service Delivery - Promise and Pitfalls (Hardcover)
Loot Price: R3,704
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Collaboration in Public Service Delivery - Promise and Pitfalls (Hardcover)
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The growing intensity and complexity of public service has spurred
policy reform efforts across the globe, many featuring attempts to
promote more collaborative government. Collaboration in Public
Service Delivery sheds light on these efforts, analysing and
reconceptualising the major types of collaboration in public
service delivery through a governance lens. Featuring careful
analysis with a global scope, this book unpacks the concept of
collaborative service delivery and its practice, drawing from the
fields of public policy, public administration, and management.
Chapters by leading authors in these areas address service delivery
arrangements including co-production, co-management, consultations,
contracting-out, commissioning and certification. With a keen focus
on conditions that are critical for the success of such
collaborative arrangements, as well as their different pathways and
pitfalls, the authors suggest ways to improve the analytical,
managerial and political capacities needed for successful
collaboration in public service delivery. This timely and
comprehensive book is useful for students at all levels interested
in public policy, governance, administration and management, as
well as researchers investigating the governance of collaborative
service delivery. Policymakers and practitioners working to
re-evaluate and improve public service provision, especially, will
also benefit from its insightful discussions of the conditions and
mechanisms under which collaborative arrangements operate and fail
or succeed.
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