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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Improving public policy - From theory to practice (Paperback, 2nd ed): F. Cloete, H. Wissink, C. de Coning Improving public policy - From theory to practice (Paperback, 2nd ed)
F. Cloete, H. Wissink, C. de Coning
R810 R741 Discovery Miles 7 410 Save R69 (9%) Ships in 7 - 17 working days

Contextualisation: The nature and role of public policy. Theories and models for analysing public policy. History and development of policy studies and policy analysis. Public policy in more and lesser developed states. The public policy process: Policy agenda setting. Policy design. Policy decision making. Policy implementation. Programme management, project management and public policy implementation. Policy evaluation. Policy dynamics - change, failure and success. Capacity building for policy improvement: Education and training for policy analysis. The prevalence and institutionalisation of policy analysis in government.

Strategic Community Partnerships, Philanthropy, and Nongovernmental Organization (Hardcover): David J Maurrasse Strategic Community Partnerships, Philanthropy, and Nongovernmental Organization (Hardcover)
David J Maurrasse
R2,380 Discovery Miles 23 800 Ships in 12 - 17 working days

This important book focuses on particular aspects of the development and implementation of community partnerships based in - and focused on - neighborhoods, municipalities, and regions. Throughout the book, David J. Maurrasse stresses the importance of philanthropy and representation from different types of organizations across public, private, and nongovernmental spectrums. In observing these collaborative efforts both in the US and various countries including Colombia, Malawi, England, India and Australia, two dynamics are emphasized: the role of private philanthropic institutions and their resources in facilitating the creation and continuation of these partnerships, along with the role of nongovernmental organizations as important enduring institutions in localities that are not, historically, considered as agents of community and economic development. It provides an evolving perspective on community partnerships particularly during the COVID-19 pandemic, and racial and income inequity, introducing the geographical, historical and cultural context behind these. Furthermore, the author defines and describes various roles in community partnerships and offers suggestions to help leverage these. Providing insightful case studies on the topic, this book will be key reading for practitioners in the field of community engagement at nonprofit institutions, such as universities, hospitals and philanthropic organizations. It will also be of use for academic researchers focusing on community studies and strategic partnerships.

Handbook on Performance Management in the Public Sector (Hardcover): Deborah Blackman Handbook on Performance Management in the Public Sector (Hardcover)
Deborah Blackman
R5,178 Discovery Miles 51 780 Ships in 12 - 17 working days

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective. Addressing multiple levels of analysis, the Handbook shows how performance management can enable high performance if governance, systems, organization and individual components are aligned. Written by an international team of both academics and practitioners, chapters offer insights into why changes in practice need to occur, how to make such changes possible, and what these changes require from a practical standpoint. The Handbook also highlights current limitations in public sector performance management and suggests new initiatives for performance management frameworks. Scholars of public policy in human resources, administration and management looking for exemplary current research in these fields will find this Handbook invaluable. It will also be of interest to public administration and human resources practitioners looking to develop new practice and create new ways of thinking and behaving in the aftermath of global upheaval.

Public financial management (Paperback): J.S.H. Gildenhuys Public financial management (Paperback)
J.S.H. Gildenhuys
R930 R842 Discovery Miles 8 420 Save R88 (9%) Ships in 7 - 17 working days

This book was born of a demand from academics, practitioners and students for an authoritative work on the subject of financial management with a South African background and covers all aspects of finance, both at central and local government level. The approach followed is normative/descriptive, and the content is presented in a universally applicable manner.;Experts in the field will find the work indispensable, and members of municipal councils and legislative authorities, officials and members of the public who take an interest in central and local government affairs, will find it most instructive.

Public administration glossary (English, Afrikaans, Paperback): J.J.N. Cloete Public administration glossary (English, Afrikaans, Paperback)
J.J.N. Cloete; Edited by J.J.N. Cloete
R50 R47 Discovery Miles 470 Save R3 (6%) Ships in 7 - 17 working days

It is essential, particularly in this period of constitutional and administrative transformation, that everybody should know how to speak and write accurately about public administration. This glossary contains English and Afrikaans words and terms commonly used by politicians, officials in the civil service, and members of the public adminstration. Terms and words are explained briefly in English to make them understandable in official as well as everyday usage.

Serving the public - A guide for practitioners and students (Paperback): R. G. Cameron, A.B. Stone Serving the public - A guide for practitioners and students (Paperback)
R. G. Cameron, A.B. Stone
R425 R393 Discovery Miles 3 930 Save R32 (8%) Ships in 7 - 17 working days

Little has been said about South Africa's current administrative transformation. This title addresses the changes from a predominantly white bureaucracy to a democratic one, and provides a basic guide to the new public administration system in South Africa. The authors have steered away from a theoretical, unintelligible academic style, and have used simple language and informative diagrams. The title is intended for practitioners, students and laypersons alike.

Public Administration: a South African Introductory Perspective - A South African introductory perspective (Paperback): W.A.J.... Public Administration: a South African Introductory Perspective - A South African introductory perspective (Paperback)
W.A.J. Coetzee
R395 R365 Discovery Miles 3 650 Save R30 (8%) Ships in 7 - 17 working days

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

Collaboration in Public Service Delivery - Promise and Pitfalls (Paperback): Anka Kekez, Michael Howlett, M Ramesh Collaboration in Public Service Delivery - Promise and Pitfalls (Paperback)
Anka Kekez, Michael Howlett, M Ramesh
R1,250 Discovery Miles 12 500 Ships in 12 - 17 working days

The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens. Featuring careful analysis with a global scope, this book unpacks the concept of collaborative service delivery and its practice, drawing from the fields of public policy, public administration, and management. Chapters by leading authors in these areas address service delivery arrangements including co-production, co-management, consultations, contracting-out, commissioning and certification. With a keen focus on conditions that are critical for the success of such collaborative arrangements, as well as their different pathways and pitfalls, the authors suggest ways to improve the analytical, managerial and political capacities needed for successful collaboration in public service delivery. This timely and comprehensive book is useful for students at all levels interested in public policy, governance, administration and management, as well as researchers investigating the governance of collaborative service delivery. Policymakers and practitioners working to re-evaluate and improve public service provision, especially, will also benefit from its insightful discussions of the conditions and mechanisms under which collaborative arrangements operate and fail or succeed.

BTEC Level 3 National Public Services Student Book 1 (Paperback): Debra Gray, Tracey Lilley, Elizabeth Toms BTEC Level 3 National Public Services Student Book 1 (Paperback)
Debra Gray, Tracey Lilley, Elizabeth Toms 1
R1,092 Discovery Miles 10 920 Ships in 12 - 17 working days

Combined with our Student Book 2, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so you can have total confidence students will have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

Show Me the Bodies - How We Let Grenfell Happen (Paperback): Peter Apps Show Me the Bodies - How We Let Grenfell Happen (Paperback)
Peter Apps
R269 Discovery Miles 2 690 Ships in 12 - 17 working days

A Prospect Book of the Year 'Never before, in years of reviewing books about buildings, has one brought me to tears. This one did.' Rowan Moore, Observer Book of the Week On 14 June 2017, a 24-storey block of flats went up in flames. The fire climbed up cladding as flammable as solid petrol. Fire doors failed to self-close. No alarm rang out to warn sleeping residents. As smoke seeped into their homes, all were told to 'stay put'. Many did - and they died. It was a disaster decades in the making. Peter Apps exposes how a steady stream of deregulation, corporate greed and institutional indifference caused this tragedy. It is the story of a grieving community forsaken by our government, a community still waiting for change.

BTEC Level 3 National Public Services Student Book 2 (Paperback): Debra Gray, Tracey Lilley, Elizabeth Toms BTEC Level 3 National Public Services Student Book 2 (Paperback)
Debra Gray, Tracey Lilley, Elizabeth Toms
R1,133 Discovery Miles 11 330 Ships in 12 - 17 working days

Combined with Student Book 1, these resources cover all mandatory and optional units for the extended diploma in uniformed Public Services, and all mandatory and optional units for the diploma in non-uniformed Public Services. Written by an expert author team - including Public Services expert Debra Gray, verifiers and former Public Services professionals - so teachers can have total confidence they have everything they need. WorkSpace case studies throughout both Student Books put work in context for the student, and bring learning to life. Case studies are relevant and engaging, such as commentary on the situation in Afghanistan. Assessment activities in each unit provide practice for students so that they can achieve their best possible grades. Edexcel's Assignment tips offer invaluable unit-by-unit advice on how students can get the most from their BTEC course.

Regulatory Impact Assessment - Towards Better Regulation? (Hardcover): Colin Kirkpatrick, David Parker Regulatory Impact Assessment - Towards Better Regulation? (Hardcover)
Colin Kirkpatrick, David Parker
R3,326 Discovery Miles 33 260 Ships in 12 - 17 working days

'The practice of regulatory impact assessment has long needed a critical Better state regulation is a key component of economic reform. This is the first book to comprehensively explore international experience in the use of Regulatory Impact Assessment (RIA), which involves assessing the potential benefits and costs of any regulatory change. The contributors reveal that RIA is being adopted by an increasing number of countries as a route to better regulation with varying degrees of success. The book includes contributions from leading experts on regulatory reform and introduces a range of case studies from developed, developing and transitional economies. Comprehensive in its approach, this book contributes to the literature on evidence-based decision making as part of the new public management. By rigorously examining the principles of better regulation and focusing on the problem of applicability and adoption of RIA practices around the world, it will greatly aid understanding of regulatory policy design and implementation. The book will be invaluable for academics and researchers of public policy and management in developed, developing and transitional countries. It will also be of great practical relevance to government administrators and policymakers challenged by the need to understand the scope and limitations of RIA.

Liberalization of the Postal and Delivery Sector (Hardcover, illustrated edition): Michael A. Crew, Paul R. Kleindorfer Liberalization of the Postal and Delivery Sector (Hardcover, illustrated edition)
Michael A. Crew, Paul R. Kleindorfer
R3,953 Discovery Miles 39 530 Ships in 12 - 17 working days

Worldwide, postal and delivery economics has attracted considerable interest as the delivery sector undergoes rapid change and the debate on liberalization rages. This compendium of original essays has been selected from papers presented at the Rutgers University CRRI 14th Conference on Postal and Delivery Economics, May 31-June 3 2006. It explores the important new trends and issues in this rapidly changing field. The European Union's plan to open postal markets completely in 2009 has raised questions about t he role of regulation, funding for the Universal Service Obligation, the future of national Postal Operators and the principles that should govern the introduction of competition. The contributors - researchers, practitioners, lawyers and senior managers from around the world - address these questions in chapters that cover postal markets, pricing, efficiency and cost analysis, labor relations, and demand drivers. Examples are drawn from around the world. This timely book will be illuminating to practitioners and managers in the postal, express and delivery industry, as well as economists, regulators, competition lawyers, and marketers.

Dynamic Networks and Evolutionary Variational Inequalities (Hardcover): Patrizia Daniele Dynamic Networks and Evolutionary Variational Inequalities (Hardcover)
Patrizia Daniele
R3,064 Discovery Miles 30 640 Ships in 12 - 17 working days

This book offers a comprehensive analysis of dynamic networks and evolutionary variational inequalities, a topic of growing prominence in the study of networks. The extraordinary importance of networks in finance, mathematics, computer science and other areas is well known but the relatively new concept of 'dynamic' networks is less well understood. They become dynamic when the constitutive elements of the phenomena associated with the fixed geometry of networks are considered to be evolving over time. Patrizia Daniele offers many numerical examples to illustrate the issues discussed and provides a broad appendix to enrich this challenging but deeply informative book. Researchers, students and practitioners in the areas of finance, economics, computer science, and mathematics will find this volume an indispensable resource in understanding the use and development of networks in their disciplines.

Refining Regulatory Regimes - Utilities in Europe (Hardcover, illustrated edition): David Coen, Adrienne Heritier Refining Regulatory Regimes - Utilities in Europe (Hardcover, illustrated edition)
David Coen, Adrienne Heritier
R3,316 Discovery Miles 33 160 Ships in 12 - 17 working days

Regulation is on the rise across the world as the state steps back from public ownership. However, as the authors highlight, the style of political delegation to regulatory authorities has not followed a uniform trajectory but rather institutional endowments, administrative traditions, market structure and business culture have all influenced the creation of regulatory authorities and implementation styles. Noting these variances, the focus of this book is to consider the impact of liberalisation and the introduction of new regulatory structures on three utility sectors - telecommunications, energy and the railways - using Germany and the UK as case studies. With regulation seeking to foster competition at the same time as also having to protect essential services, the authors investigate regulatory styles, costs of new regulatory functions and how firms in the new regulatory landscape access and influence regulatory authorities. The authors consider how EU pressures may hinder or help the functioning of new regulatory markets and the establishment of business-regulator relationships, as well as the broader policy implications for these new regulatory environments. The book also determines how regulatory authorities emerge and evolve under different state traditions and assesses, over time, the degree to which there is potential for convergence, divergence and continued differences as regulatory functions mature. This book will be warmly welcomed by researchers and academics of comparative public policy, politics and regulation. It will also appeal to policy makers and the business community in Europe.

Citizenship and Management in Public Administration - Integrating Behavioral Theories and Managerial Thinking (Hardcover,... Citizenship and Management in Public Administration - Integrating Behavioral Theories and Managerial Thinking (Hardcover, illustrated edition)
Eran Vigoda-Gadot, Aaron Cohen
R3,638 Discovery Miles 36 380 Ships in 12 - 17 working days

Citizenship and Management in Public Administration is an exciting journey into the nexus between two separate but close worlds: citizenship orientations and citizenship behavior as reflected in political science theory on one hand, and organizational sciences, work studies, management, and public administration on the other. The authors have combined theoretical thinking with empirical findings to support their theories, and the data presented has been collected over almost a decade of field studies and surveys of public organizations. Dealing with the nature and meaning of citizenship, this book looks at behavior and involvement in modern public worksites. The interdisciplinary studies are all concerned with achieving better integration of the theories and ideas on citizenship and bureaucracies, which are more frequently treated as independent domains in the social sciences. However, the authors suggest that they are closely related and should be analyzed in relation to one another. This unique book will appeal to academics of management and organizational behavior, public administration and those involved in researching the not-for-profit, or third, sector.

Trust in Regulatory Regimes (Hardcover): Frederique Six, Koen Verhoest Trust in Regulatory Regimes (Hardcover)
Frederique Six, Koen Verhoest
R3,007 Discovery Miles 30 070 Ships in 12 - 17 working days

Within political and administrative sciences generally, trust as a concept is contested, especially in the field of regulatory governance. This groundbreaking book is the first to systematically explore the role and dynamics of trust within regulatory regimes. Conceptualizing, mapping and analyzing trust between regulators, regulatees and citizens, expert contributors systematically review the existing empirical research on the role of trust within these relations. Further chapters offer new empirical material, with in-depth case studies covering different regulatory relations, regulatory issues and geographical areas. After scoping the field of inquiry and significantly adding to it, the book concludes with a proposal for a challenging and encompassing agenda for future research on trust in regulatory governance. Comprehensive and forward thinking, this book will be of interest to academics working in the fields of regulation, sociology, law, political science, public administration and trust. It will also offer a compelling read for practitioners working in the field of regulation. Contributors include: E. Baekkesko, G. Bouckaert, B. Carter, R.W. Mills, L. Naslund, P. Oomsels, D. Reiss, F. Six, K. Tamm Hallstroem, H. van der Voort, H. van Ees, K. Verhoest

Public Policy and Local Governance - Institutions in Postmodern Society (Hardcover): Peter Bogason Public Policy and Local Governance - Institutions in Postmodern Society (Hardcover)
Peter Bogason
R2,727 Discovery Miles 27 270 Ships in 12 - 17 working days

Internationalization and demands for more democratic influence at the local level have undermined the traditional methods of policy analysis. This path-breaking book is an institutional analysis of the new networks in public governance. Traditional policy analysis takes as its starting point national legislation and then traces the public policy process through the hierarchical chain of agencies which implement directives. In this book, Peter Bogason takes a postmodern approach which recognizes increasing fragmentation within institutional organizations, and offers an alternative 'bottom-up' approach to the analysis of local governance. He discusses collective action at the local level and describes how it is linked to the public sector through the need for financial, expert and legal resources, and thereby creates a link where 'public action' becomes 'public policy'. The analysis disregards which agencies have formal responsibilities for action and instead focuses on who actually makes public policy, regardless of formal status - public or private, international, central or local. This book will prove interesting reading for all students and scholars of public policy and public administration, as well as political scientists.

Privatization, Deregulation and Economic Efficiency - A Comparative Analysis of Asia, Europe and the Americas (Hardcover):... Privatization, Deregulation and Economic Efficiency - A Comparative Analysis of Asia, Europe and the Americas (Hardcover)
Mitsuhiro Kagami, Masatsugo Tsuji
R3,328 Discovery Miles 33 280 Ships in 12 - 17 working days

This unique book offers a comprehensive survey of the privatization and deregulation of the public sector in a number of important developed and developing economies. The first part examines the privatization and deregulation process in Japan, Korea, India, Latin America, the US and the UK. The authors examine the costs and benefits in each country and describe the private initiatives and ongoing government intervention in the new markets. Wide country coverage allows readers to compare and contrast the different regimes in each country, particularly in the less studied Asian and Indian regions. The authors also describe the regime in the US and UK, the forerunners of privatization initiatives, from which useful policy lessons can be learnt in terms of ownership, price setting, universal service and welfare implications. The second part offers sector surveys from important industries, including telecommunications in Japan, India and Latin America, electricity in the UK and US, and the banking sector in Japan. Privatization, Deregulation and Economic Efficiency will be useful supplementary reading for scholars and students of the theory and practice of public economics, as well as for governments and NGOs interested in the policy implications of the privatization and deregulation process.

Handbook of Research on E-Services in the Public Sector - E-Government Strategies and Advancements (Hardcover, New): Handbook of Research on E-Services in the Public Sector - E-Government Strategies and Advancements (Hardcover, New)
R6,967 Discovery Miles 69 670 Ships in 12 - 17 working days

We live in an increasingly interconnected and highly sophisticated society, where the Internet has led to tremendous improvements in the efficiency and effectiveness of public services. The Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements illustrates how technology in e-government saves individuals significant amounts of time and money, while adding value to citizens' experiences with government, thus better serving their needs. This handbook provides comprehensive coverage of the issues facing managers, consultants, and practitioners in e-government and assists them in formulating ICT strategies for use within their field. These new strategies will enable them to implement collaborative policy initiatives within the private, public, and non-profit sectors to ultimately eliminate the global digital divide.

A Chronicle of Echoes - Who's Who in the Implosion of American Public Education (Hardcover): Mercedes K. Schneider A Chronicle of Echoes - Who's Who in the Implosion of American Public Education (Hardcover)
Mercedes K. Schneider
R1,763 Discovery Miles 17 630 Ships in 10 - 15 working days

"Corporate reform" is not reform at all. Instead, it is the systematic destruction of the foundational American institution of public education. The primary motivation behind this destruction is greed. Public education in America is worth almost a trillion dollars a year. Whereas American public education is a democratic institution, its destruction is being choreographed by a few wealthy, well-positioned individuals and organizations. This book investigates and exposes the handful of people and institutions that are often working together to become the driving force behind destroying the community public school.

Civil Service Systems in Central and Eastern Europe (Hardcover): Tony Verheijen Civil Service Systems in Central and Eastern Europe (Hardcover)
Tony Verheijen
R3,638 Discovery Miles 36 380 Ships in 12 - 17 working days

This book provides the first comprehensive comparative analysis of the emerging civil service systems in 9 Central and East European states. Its comparative nature provides a fascinating insight into the emerging patterns of administrative development in the region since the beginning of the transition period. The authors apply the same methodological framework developed by the Civil Service Research Consortium to all the country case studies, which gives the book a high level of coherence and enhances the comparability of the country case studies. This methodological framework provides a solid background for the in-depth analysis of the history of the civil service system, internal labour market, public opinion, relations between politicians and administrators and civil service reform and development. Special attention is given to topical issues such as the influence of the European Union on the emerging civil service systems and possibility of European Union candidature. Civil Service Systems in Central and Eastern Europe will be warmly welcomed by academics and advanced level students in public administration, law, political science and transition studies as well as policymakers and international organizations helping to develop civil services in former communist countries.

The State Role in School Turnaround - Emerging Best Practices (Hardcover): Lauren Morando Rhim, Sam Redding The State Role in School Turnaround - Emerging Best Practices (Hardcover)
Lauren Morando Rhim, Sam Redding
R2,723 Discovery Miles 27 230 Ships in 10 - 15 working days

With chapters written by leading researchers and practitioners actively engaged in the work, this Edited Volume examines the role of the state education agency in school turnaround efforts. An emphasis is placed on practical application of research and best practice related to the State Education Agency's (SEA's) critical leadership role in driving and supporting successful school turnaround efforts. The Edited Volume is organized around the Center on School Turnaround's four objectives, with sections devoted to each: 1.Create a Pro-Turnaround Statutory and Regulatory Environment 2.Administer and Manage Turnaround Efforts Effectively 3.Provide Targeted and Timely Technical Assistance to Local Educational Agencies and Schools 4.Advocate and Lead to Build Support for Local Turnaround Efforts Chapters include: a) brief literature review, b) examples from SEAs (and/or concrete examples of proposed SEA practices), and c) action principles for the SEA.

MANAGING THE PUBLIC SECTOR - A Comparative Analysis of the United Kingdom and the United States (Hardcover): Andrew Massey MANAGING THE PUBLIC SECTOR - A Comparative Analysis of the United Kingdom and the United States (Hardcover)
Andrew Massey
R2,868 Discovery Miles 28 680 Ships in 12 - 17 working days

This major book reviews and analyses the changes that have taken place in public administration in Britain and North America over the last ten years and which will continue to have a profound impact on central and local bureaucracies well into the next century.Managing the Public Sector provides a critical introduction and successfully combines a review of the literature with original research. It relates theory to practice and highlights the problem of implementation. It covers all the major issues including privatization, and the importance of the business sector both as a partner and a powerful lobby for efforts to use market mechanisms to devolve power. This thoroughly modern, up-to-date book will be essential reading for all courses on public administration and policy analysis and the management of the public sector.

The GROWTH OF THE PUBLIC SECTOR - Theories and International Evidence (Hardcover): Norman Gemmell The GROWTH OF THE PUBLIC SECTOR - Theories and International Evidence (Hardcover)
Norman Gemmell
R3,305 Discovery Miles 33 050 Ships in 12 - 17 working days

At a time when there is growing concern in many countries over the funding of expanding public sectors, this important new book brings together leading specialists in public finance to re-examine the economics of public sector growth. Several chapters document changes in the size of the public sector over recent decades for major OECD and Third World economies. Subsequent chapters then explore prominent explanations including public choice perspectives, bureaucracy models, relative price effects and Wagner's Law, and assess their contribution to current knowledge. The book also provides a number of new case studies of specific government activities - education, health and social security.

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