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Motivation, Agency, and Public Policy - Of Knights and Knaves, Pawns and Queens (Paperback, New Ed)
Loot Price: R1,637
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Motivation, Agency, and Public Policy - Of Knights and Knaves, Pawns and Queens (Paperback, New Ed)
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Can we rely on the altruism of professionals or the public service
ethos to deliver good quality health and education services? And
how should patients, parents, and pupils behave - as grateful
recipients or active consumers? This book provides new answers to
these questions - a milestone in the analysis and development of
public policy, from one of the leading thinkers in the field. It
provides a new perspective on policy design, emphasising the
importance of analysing the motivation of professionals and others
who work within the public sector, and both their and public
service beneficiaries' capacity for agency or independent action.
It argues that the conventional assumption that public sector
professionals are public-spirited altruists or 'knights' is
misplaced; but so is the alternative that they are all, in David
Hume's terminology, 'knaves' or self-interested egoists. We also
must not assume that individual citizens are passive recipients of
public services (pawns); but nor can they be untrammelled
sovereigns with unrestricted choices over services and resources
(queens). Instead, policies must be designed so as to give the
proper balance of motivation and agency. The book illustrates how
this can be done by detailed empirical examination of recent
policies in health services, education, social security and
taxation. It puts forwards proposals for policy reform, several of
which either originated with the author or with which he has been
closely associated: universal capital or 'demogrants',
discriminating vouchers, matching grants for pensions and for
long-term care, and hypothecated taxes.
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