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Sustaining High Performing Public Enterprises - Case Study of National Water and Sewerage Corporation, Uganda (Paperback)
Loot Price: R1,740
Discovery Miles 17 400
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Sustaining High Performing Public Enterprises - Case Study of National Water and Sewerage Corporation, Uganda (Paperback)
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Total price: R1,760
Discovery Miles: 17 600
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Sustaining High Performing Public Enterprises presents steps taken
by National Water and Sewerage Corporation of Uganda, a typical
public enterprise, to sustain a high performance momentum after
over 15 years of successful utility reforms. Specifically, the
author pinpoints key achievements during the period 2013-2018
including growth in geographical coverage from 23 to 240 towns,
increase in connections from 310,000 to about 600,000; revenues
growing more than three times and network growth improving from
80kms per year to over 2000kms per year. The concept of new public
management (NPM) is used to set the scene for a case description of
various initiatives and innovations implemented. A balanced
scorecard framework is used to characterize the various activities.
The book highlights a shift from over-emphasis on positive
cash-flows alone to a balanced approach to 'water for all'
citizens. The need to balance technical work and political
aspirations is highlighted. Also featured is the nexus between
utility operations and environmental protection to ensure
sustainable water supply. The cardinal role of aligning staff needs
to organizational needs and working for win-win solutions is also
highlighted. Sustaining High Performing Public Enterprises presents
strong lessons and conclusions for utility leaders and policy
makers intending to reform their utilities to create value for
citizens. It is also of value to academicians and researchers for
scholarly studies in water and sanitation governance and
management.
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