A perception exists among mid-level career Air Force members that
communication skills are important job skills for all ranks and
that some individuals lack the necessary skills. Air University's
(AU) Professional Military Education (PME) programs have
historically been involved in fostering these skills. The purpose
of this research is to provide recommendations to improve the
teaching of communication skills within PME. The challenge of this
study was meeting the expectations of the intended user, examining
a complex, multidimensional issue in a real-world setting, and
integrating the values and experiences of the researchers and
intended users. This effort takes advantage of the unique student
population of AU PME by applying technical policy research with a
multi-dimensional methodology: an extensive literature search, a
survey instrument, key personnel interviews, and archival records
search. Careful analysis of the resulting data lead to numerous
conclusions and recommendations for improvement. Among the
conclusions are that (1) communication skills instruction must be
based on the needs of its users; (2) communication is a process and
communication skills should be taught and evaluated accordingly;
(3) communication skills instruction is more effective when based
on the contextual needs of its students; (4) individual
communication skills should be developed commensurate with
professional growth; (5) communication skills instruction is more
effective when taught as an across-the-curriculum approach; (6)
although relatively less expertise is needed to evaluate
communication skills, a great deal of expertise is required to
teach communication skills. These conclusions lead to the following
recommendations: (1) establish a tiger team to develop a
communication skills assessment methodology to determine the needs
of Air Force personnel; (2) integrate feedback to students
throughout the communication process; (3) teach communication
skills in a context base form
General
Imprint: |
Biblioscholar
|
Country of origin: |
United States |
Release date: |
September 2012 |
First published: |
September 2012 |
Authors: |
Frank E. Jones
• Abigail Gray
|
Dimensions: |
246 x 189 x 8mm (L x W x T) |
Format: |
Paperback - Trade
|
Pages: |
148 |
ISBN-13: |
978-1-249-41433-9 |
Categories: |
Books >
Social sciences >
Education >
General
|
LSN: |
1-249-41433-4 |
Barcode: |
9781249414339 |
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