In the hands of the corporate sector, marketing has turned us
into spoilt, consumption-obsessed children who are simultaneously
wrecking our bodies, psyches and planet. Given the fiduciary duties
of the corporation, notions like consumer sovereignty, customer
service and relationship building are just corrosive myths that
seduce us into quiescence, whilst furnishing big business with
unprecedented power. Corporate Social Responsibility, the ultimate
oxymoron, and its country cousin, Cause Related Marketing, are just
means of currying favour amongst our political leaders and further
extending corporate power.
So it is time to fight back. As individuals we have enormous
internal strength; collectively we have, and can again, change the
world (indeed marketing itself is a function of humankind s
capacity to cooperate to overcome difficulties and way predates its
co-option by corporations). From the purpose and resilience
Steinbeck s sharecroppers ( we re the people we go on ), through
Eisenhower s alert and knowledgeable citizenry to Arundhati Roy s
timely reminder about the wisdom of indigenous people are not
relics of the past, but the guides to our future, there are lots of
reasons for optimism. If these talents and strengths can be
combined with serious moves to contain the corporate sector, it is
possible to rethink our economic and social priorities. The book
ends with a call to do just this.
This compelling and accessible book will be of interest across
the social sciences and humanities and indeed to anyone who has
concerns about the current state of consumer society. It will also
be particularly useful reading for those marketing students who'd
prefer a critical perspective to the standard ritualization of
their discipline.
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