Relationship Management and the Management of Projects is a guide
to successfully building and managing relationships as a project
manager and the project business.
Relationship management is a core skill for any project business
to develop capabilities and manage the interface with projects,
providing guidance to project managers as they negotiate with
business partners and co-ordinate between business functions.
Whatever the structures and procedures an organization has and
whatever the project management tools and techniques, they are only
as good as the hands they are in. Yet relationship management,
though a well-established discipline, is rarely applied to the
process-driven world of project management.
This book is a much-needed guide to the process of enhancing
these skills to boost firm performance, team performance and
develop collaborative practices. Hedley Smyth guides you through
the processes of relationship management examining the theory and
practice. This book highlights the range of options available to
further develop current practices to ensure a successful
relationship management in all stages of a project s lifecycle.
Relationship Management and the Management of Projects is
valuable reading for all students and specialists in project
management, as well as project managers in business, management,
the built environment, or indeed any industry."
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