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Business Process Management Cases Vol. 2 - Digital Transformation - Strategy, Processes and Execution (Paperback, 1st ed. 2021)
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Business Process Management Cases Vol. 2 - Digital Transformation - Strategy, Processes and Execution (Paperback, 1st ed. 2021)
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This book is a sequel and extension to the book "Business Process
Management Cases", published in its first edition by Springer in
2018. It adds 22 new cases for practitioners and educators to
showcase and study Business Process Management (BPM). The BPM cases
collection is dedicated to providing a contemporary and
comprehensive, industry-agnostic insight into the realities of BPM.
In particular it focuses on the lessons that only authentic cases
can provide. The experiences documented cover both, the positive
impact of deploying BPM as well as the lessons learnt from failed
attempts. Each case takes a holistic approach and by doing so, each
chapter recognizes that BPM in practice is a multidimensional
endeavor covering strategy to operations, systems and
infrastructure, governance and culture, models and running
processes. This volume also introduces a new device to plan and
scope BPM initiatives: the BPM Billboard. The Billboard helps
professionals to link BPM projects to the corporate strategy and to
build the organizational capabilities to reach such strategic
directive. Digital technologies do not just facilitate innovative
process designs, but enable entire new strategic options. This book
provides a contemporary and comprehensive overview of how to create
process-enabled strategies in an opportunity-rich environment.
Martin Petry, Hilti CIO This is the first book to present the BPM
Billboard - A new management tool to plan and scope BPM
initiatives. The Billboard together with the insightful real-world
cases offers valuable guidance towards BPM success from a holistic
perspective. Gero Decker, Signavio CEO
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