All companies draw on resources outside the business, and have to
compete with other enterprises to attract these resources. Standard
texts on management and organization argue that the best way to get
ahead in business is by getting a firm grasp of this external
environment, by 'representing' it internally. Kaj Koskinen claims
that this is the wrong approach.
He argues that business knowledge doesn't just represent the world
outside the company but is a construction of the company and the
people working in it. The success of a company depends less on how
clearly it represents the external environment than on factors such
as institutional memory, a culture of trust and appropriate
organizational mechanisms for learning. In short, the most
successful companies are those which are what the author calls
autopoietic knowledge systems. In this book, he presents a novel
scheme for understanding knowledge creation and learning in
project-based enterprises. He shows how autopoietic knowledge
systems can be built and the benefits they can bring.
All scholars and students of knowledge management will benefit from
the radical new approach to business organization presented in this
book. It will also be of great interest to knowledge managers
looking to understand how they can drive their businesses
forward.
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