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De Gruyter Handbook of Organizational Conflict Management (Hardcover)
Loot Price: R3,304
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De Gruyter Handbook of Organizational Conflict Management (Hardcover)
Series: De Gruyter Handbooks in Business, Economics and Finance
Expected to ship within 9 - 15 working days
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The De Gruyter Handbook of Organizational Conflict Management
offers insightful contributions covering a myriad of conflict
management topics ranging from fundamental issues, such as
emotional intelligence and cultural differences, to cutting-edge
themes such as political conflicts and mindfulness training.
Renowned conflict management scholars and leading practitioners
have contributed chapters to this handbook based on their research
and their practical experience in the field of confl ict
management. Many of the authors have influenced the topic of
conflict management as it has become both a fi eld of academic
study in universities and a necessary leadership skill. The
handbook is organized in four sections. The first section covers
interpersonal conflict management and focuses on perceptions,
conflict styles, emotional intelligence, psychological safety, and
change. The second section includes ethnic and cultural issues in
organizational conflict management, such as microaggressions,
ethnicity and religion, and political conflicts. The third section
offers methods for managing organizational conflicts, including
mediation, negotiation, ombudspersons, and conflict coaching. This
section also offers guidance on developing an organizational
conflict management system and discusses HR's role in managing
conflicts. The fourth section introduces chapters on special topics
in conflict management, such as workplace bullying, gender issues,
birth order personality, human connections, and forgiveness. This
handbook is an essential reference for scholars and practitioners.
It offers organizational leaders insights into the causes and
solutions to organizational conflict management. In addition, it is
an excellent textbook for undergraduate and graduate courses in
organizational conflict management.
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