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Books > Computing & IT > Applications of computing > Artificial intelligence
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Engineering and Management of IT-based Service Systems - An Intelligent Decision-Making Support Systems Approach (Hardcover, 2014 ed.)
Loot Price: R3,549
Discovery Miles 35 490
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Engineering and Management of IT-based Service Systems - An Intelligent Decision-Making Support Systems Approach (Hardcover, 2014 ed.)
Series: Intelligent Systems Reference Library, 55
Expected to ship within 12 - 19 working days
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Intelligent Decision-Making Support Systems (i-DMSS) are
specialized IT-based systems that support some or several phases of
the individual, team, organizational or inter-organizational
decision making process by deploying some or several intelligent
mechanisms. This book pursues the following academic aims: (i)
generate a compendium of quality theoretical and applied
contributions in Intelligent Decision-Making Support Systems
(i-DMSS) for engineering and management IT-based service systems
(ITSS); (ii) diffuse scarce knowledge about foundations,
architectures and effective and efficient methods and strategies
for successfully planning, designing, building, operating, and
evaluating i-DMSS for ITSS, and (iii) create an awareness of, and a
bridge between ITSS and i-DMSS academicians and practitioners in
the current complex and dynamic engineering and management ITSS
organizational. The book presents a collection of 11 chapters
referring to relevant topics for both IT service systems and i-DMSS
including: problems of selection of IT service providers,
optimization of supply chain systems, IT governance decisions,
clinical decision support, dynamic user-interface adaptation,
re-engineering of processes, and generic decision problems.
Advanced IT technologies used in some chapters are: fuzzy
multi-criteria mechanisms, semantic processing, data mining
processing, and rough sets. Other chapters report traditional DSS
mechanisms but used or suggested to be used in innovative mode for
IT service engineering and management tasks.
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