Scholarship related to the concept of caring within the discipline
of nursing has increased exponentially in the last thirty years. A
significant body of knowledge has advanced from philosophical and
quantitative and qualitative inquiry. Ray conducted one of the
first research studies to illuminate the meaning, generate
categories, and discover substantive and formal theories of caring
in the hospital culture. In this study, comparative data of
different social units of persons, professional roles, clinical
units, and documents formed the basis from which a classification
system and theoretical frames of reference were discovered. A
substantive theory of Differential Caring was discovered from the
meaning of patterns of caring in different hospital units, and
using an Hegelian approach, a formal theory Bureaucratic Caring was
synthesized. The future of nursing now depends on how well the
nature of the Theory of Bureaucratic Caring is understood and
applied in complex healthcare organizations to facilitate
improvement in quality of care. See Ray and Turkel's further
research on the study of Bureaucratic Caring Theory in the
additional Reference List supplied in this book.
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