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Books > Professional & Technical > Technology: general issues > Engineering: general
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Measuring Workplace Performance (Paperback, 2nd edition)
Loot Price: R2,159
Discovery Miles 21 590
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Measuring Workplace Performance (Paperback, 2nd edition)
Expected to ship within 12 - 17 working days
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Most Fortune 1000 companies still struggle with workspace planning
and design issues. They invest millions of dollars each year with
the expectation that new buildings and major renovations will help
transform their culture, support innovation, strengthen desired
behaviors and increase organizational effectiveness. And let's not
forget reducing costs. But there is rarely any actual measurement
of the success of a new workplace against specific business or
design goals (apart from cost savings). Even less often is there
any ongoing measurement program to assess and improve the quality
of the workplace. Measuring Workplace Performance, Second Edition
explores a fundamentally new way of thinking about how
organizations behave and change and what this means for planning
and measuring the success of the facilities that house them. This
is not a planning guide or a step by step design "cookbook."
Rather, author Michael O'Neill presents a thought-provoking
"biological" model for thinking about organizations and workplaces,
describes the tools to gather information and analyze success, and
presents plenty of scientific case studies with "hard" performance
and financial metrics. O'Neill addresses issues such as: What are
the effects of adding flexibility into facility and workplace
design, in terms of improving employee and organizational
performance? How do we measure the performance of facilities in
terms of supporting desired behaviors (like communication,
collaboration), efficient business processes and other concrete
performance/financial improvements? Using real-world case studies
across a variety of industries, O'Neill shows the types of
performance measures that leading-edge companies use as well as the
improvements they attain by incorporating flexibility and control
into their workspaces. He uses the data from these studies to
create models showing credible links between specific design
features, and behavioral and business process outco
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