Both highly informative and entertaining, "Multicultural Manners"
gives readers the understanding they need, the perfect words to
say, and the correct behavior to use in a wide range of
cross-cultural situations. This incisive and award-winning guide to
etiquette features completely updated etiquette guidelines with
special emphasis on post-September 11 culture clashes as well as a
brand-new section that demystifies unfamiliar cultures in the news.
Norine Dresser identifies key cross-cultural hot spots and suggests
methods that foster respect for diversity. Readers will discover
the dos and don'ts of successful business and social interaction,
detailed tips on avoiding embarrassment in a variety of social
settings, amusing firsthand accounts of cultural gaffes, a
breakdown of customs, religions, languages, and ethnicities for
seventy different countries, and appropriate etiquette for
innumerable settings.
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