When people do things with words, how do we know what they are
doing? Many scholars have assumed a category of things called
actions: 'requests', 'proposals', 'complaints', 'excuses'. The idea
is both convenient and intuitive, but as this book argues, it is a
spurious concept of action. In interaction, a person's primary task
is to decide how to respond, not to label what someone just did.
The labeling of actions is a meta-level process, appropriate only
when we wish to draw attention to others' behaviors in order to
quiz, sanction, praise, blame, or otherwise hold them to account.
This book develops a new account of action grounded in certain
fundamental ideas about the nature of human sociality: that social
conduct is naturally interpreted as purposeful; that human behavior
is shaped under a tyranny of social accountability; and that
language is our central resource for social action and reaction.
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