This title focuses on the supervisor of the credit management
function of an organisation and teaches the learner how to plan,
organise, lead and control the routine activities in the
department, and how to set, measure and achieve performance
standards. The supervisor and the learner are also taught how to
detect irregularities in the handling of debtors' accounts and cash
receipts, and how to initiate and apply corrective action. All
aspects of the National Credit Act (Act 34 of 2006) have been
incorporated in the principles of this title.
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