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Salesforce CRM Admin Cookbook. - Solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience (Paperback, 2nd Revised edition)
Loot Price: R1,321
Discovery Miles 13 210
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Salesforce CRM Admin Cookbook. - Solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience (Paperback, 2nd Revised edition)
Expected to ship within 10 - 15 working days
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Extend and unleash the power of Salesforce CRM and the advanced
features of the Lightning interface to create techniques for user
interaction and derive real-world solutions. Key Features Implement
advanced user interface techniques to improve the look and feel of
Salesforce CRM. Discover hidden features and hacks that extend
standard configuration to provide enhanced functionality and
customization. Build real-world process automation using detailed
recipes to harness the full power of Salesforce CRM. Book
Description Salesforce CRM is a market-leading customer
relationship management (CRM) application that is accessed over the
internet. This application greatly enhances a company's sales
performance, improves customer satisfaction, and provides a robust
customer relationship management system for an organization.
Salesforce CRM Admin Cookbook, Second Edition enables you to
instantly extend and unleash the power of Salesforce CRM and its
Lightning Experience framework. It provides clear, comprehensive
instructions along with detailed screenshots and code. Whether you
are looking for solutions to enhance the core features, such as
data management, process automation, data validation, and home page
administration, or are looking for ideas on advanced customization
techniques, this book will provide you with immediate, practical,
and exciting real-world recipes. This book guides you through
interesting topics spanning a variety of functional areas. Recipes
are provided that allow you to configure, build and extend the
capability of Salesforce CRM using the Lightning Experience
framework. What you will learn Building home page components and
creating custom links to provide additional functionality and
improve the Home Tab layout Improving the look and feel of
Salesforce CRM with the presentation of graphical elements using
advanced user interface techniques Improving the data quality in
Salesforce CRM and automatic data capture Implement an approval
process to control the way approvals are managed for records in
Salesforce CRM Increase productivity using tools and features to
provide advanced administration Extend Lightning Experience Record
Pages to tailor user interaction experience Create Lightning
component to implement Search before Create for customer/person
accounts Who this book is for If you are a system administrator
interested in developing and enhancing your skills with data
management, process automation and security enhancements with
SalesforceCRM, then this book is for you. Some basic understanding
of SalesforceCRM and system administration knowledge would be
needed.
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