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Research Handbook on Street-Level Bureaucracy - The Ground Floor of Government in Context (Hardcover)
Loot Price: R7,142
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Research Handbook on Street-Level Bureaucracy - The Ground Floor of Government in Context (Hardcover)
Series: Handbooks of Research on Public Policy series
Expected to ship within 12 - 19 working days
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Street-level bureaucracy concerns a vital part of the ways in which
public policy programmes are implemented, particularly through the
relationship between public officials and individual citizens.
Addressing the state of the art and providing a systematic
exploration of the theoretical and methodological issues at stake,
this Research Handbook is a crucial contribution to the analysis of
public policy from the perspective of the ground floor of
government. The Research Handbook covers theoretical themes in
current research such as institutional theory, social inequality,
national culture, discrimination and representation,
digitalization, and accountability. Analysing the role of teachers,
police officers and other street-level bureaucrats, chapters
explore how these individuals implement policies through their
daily contact with citizens. Further sections investigate the
methodological tools for research, as well as the future challenges
facing the area. Peter Hupe concludes with lessons for the study of
street-level bureaucracy and a significant research agenda for the
topic. Essential reading for researchers and students of politics,
government, public administration, public management, public policy
and social policy, the Research Handbook on Street-Level
Bureaucracy is the defining reference for understanding public
policy in action in everyday life.
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