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The Lives of Campus Custodians - Insights into Corporatization and Civic Disengagement in the Academy (Hardcover)
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The Lives of Campus Custodians - Insights into Corporatization and Civic Disengagement in the Academy (Hardcover)
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This unique study uncovers the lives and working conditions of a
group of individuals who are usually rendered invisible on college
campuses, the custodians who daily clean the offices, residence
halls, bathrooms and public spaces. In doing so it also reveals
universities' equally invisible practices that frequently
contradict their espoused values of inclusion and equity, and their
profession that those on the margins are important members of the
campus community. This vivid ethnography is the fruit of the year's
fieldwork that Peter Magolda undertook at two universities. His
purpose was to shine a light on a subculture that neither
decision-makers nor campus community members know very much about,
let alone understand the motivations and aspirations of those who
perform this work; and to pose fundamental questions about the
moral implications of the corporatization of higher education and
its impact on its lowest paid and most vulnerable employees.
Working alongside and learning about the lives of over thirty
janitorial staff, Peter Magolda becomes privy to acts of courage,
resilience, and inspiration, as well as witness to their work
ethic, and to instances of intolerance, inequity, and injustices.
We learn the stories of remarkable people, and about their daily
concerns, their fears and contributions. Peter Magolda raises such
questions as: Does the academy still believe wisdom is exclusive to
particular professions or classes of people? Are universities
really inclusive? Is addressing service workers' concerns part of
the mission of higher education? If universities profess to value
education, why make it difficult for those on the margins, such as
custodians, to "get educated." The book concludes with the research
participants' and the author's reflections about ways that colleges
can improve the lives of those whose underpaid and unremarked labor
is so essential to the smooth running of their campuses. Appendices
provide information about the research methodology and methods, as
well as a discussion of the influence of corporate managerialism on
ethnographic research.
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