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Utilizing the 3Ms of Process Improvement - A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence (Hardcover)
Loot Price: R5,021
Discovery Miles 50 210
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Utilizing the 3Ms of Process Improvement - A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence (Hardcover)
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Why is it that some improvement efforts succeed while others fail
despite robust change management programs and the often do-or-die
pressure to improve? Quite simply, there are three elements that
separate those that succeed from those that fail. They are the 3Ms
Measure, Manage to Measure, and Make-it-Easy. Complete with forms,
templates, and case studies from the aviation and manufacturing
industries, Utilizing the 3Ms of Process Improvement supplies
step-by-step guidance on how to use the 3Ms to achieve performance
excellence that lasts. Suitable for a wide audience including
suppliers, manufacturers, and those who work in service
organizations, schools, healthcare, and government it is as much
about the science of process improvement as it is about how to lead
process improvement utilizing the 3Ms. Illustrating applications of
the 3Ms across a range of industries, the book weaves stories
throughout about role models who have succeeded, as well as those
who have failed. It identifies the specific elements that were
missing or defective in the failed attempts to provide a clear
understanding of how the three elements work together. Arming you
with a culture change method based on changing behaviors, it
provides a leadership and management guide to achieving your
objectives. The 3Ms have worked for Ben Franklin, Abraham Lincoln,
and the author's teams across the globe. Now, with this book, you
can put the power of the 3Ms to work for you in your quest towards
improving processes and reducing costs. The author encourages
reader interaction and feedback on his website: www.rpmexec.com. He
also provides you with access to the forms and templates described
in the book.
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