Written primarily for information systems managers, systems
analysts, and end users who interface with them, this volume
explores the group approach to decision support systems. As
Thierauf points out, group decision making enhances the
effectiveness of overall organizational decision making by
eliminating some of the shortcomings--particularly the potential
for uncorrected error--of individual decision making. When the
collective expertise of the group is combined with the objective
findings from a computerized mode of operation designed to help the
decision making process, group decision support systems are the
result. Thierauf explains the principles of group decision support
systems, demonstrates their practical applications, and describes
methods that can be used to design effective group decision support
systems.
The book begins by presenting the underlying framework for group
decision support systems and examining the characteristics of
decision making in the group environment. There follows two
chapters which offer a comprehensive treatment of the hardware and
software necessary and one devoted to work redesign and the
development of group decision support systems. The final section
addresses the applications of group decision support systems to
strategic planning, marketing, manufacturing, accounting, and
personnel. Numerous figures illustrate points made in the text. An
important contribution to the MIS literature, this book both
delineates the need for more widespread use of group decision
support systems and clearly explains how to implement such systems
in every area of business operations.
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