The sequel to two in-depth studies of the management of excellent
banks written in the 1980s, this new volume addresses the key
issues that preoccupy the leadership of today's most admired
banking institutions. After reviewing the lessons learned from the
previous studies, the author examines best practice in addressing
issues such as culture, leadership, risk management, managing size
and complexity, and sustaining revenue growth. The book concludes
with the views expressed by the interview sample on the future
evolution of the banking sector, following by the author's own
forecasts based on twenty years of study of the world of financial
services.
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