Dealing with Disputes and Conflict - A Self-Help Tool-Kit for Resolving Arguments in Everyday Life (Hardcover)

* Includes practical and evidence-based tools for resolving disputes and conflict, that can be applied to a range of contexts, and used by lay people, and people working in other roles, for example, managers; human resource staff; faith groups; Local authority employers and managers; social work/care; schools; counsellors; therapists; NHS staff; politicians * Does not provide a short-cut to qualifying as a professional mediator, but applies professional mediation principles to everyday scenarios, and serves as a 'taster' for anyone considering the training process and career in mediation in the future * Shows how well-timed strategic interventions bring an important sense of intentionality and a purposeful structure to chaos, which in turn empowers participants to move from what feels like a crisis towards constructive communication, and on to a creative future-focussed option development

General

Imprint:	Taylor & Francis
Country of origin:	United Kingdom
Release date:	November 2022
First published:	2023
Authors:	Tony Whatling
Dimensions:	234 x 156 x 14mm (L x W x T)
Format:	Hardcover
Pages:	84
ISBN-13:	978-1-03-232846-1
Categories:	Books > Social sciences > Psychology > Social, group or collective psychology Books > Health, Home & Family > Self-help & practical interests > General Promotions
LSN:	1-03-232846-0
Barcode:	9781032328461

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