Computer Control and Human Error presents accounts of various
incidents at computer-controlled plants. These incidents include
equipment and software faults; treating the computer as a "black
box"; misjudging the way operators respond to the computer; errors
in the data entry; failure to inform operators of changes in data
or programs; and unauthorized interference with peripheral
equipment. The discussion then turns to the use of hazard and
operability studies (Hazops) to prevent or reduce errors in
computer-controlled plants. The book describes the conventional
Hazop as used in the process industry and an overview of the
different Chazop frameworks/guidelines suggested by engineers and
researchers. It then presents new Chazop methodology which is based
on incident analysis. The final chapter presents reasons for
failures in computerized systems, each of which is illustrated with
an example. Most of the examples did not cause an actual safety
problem, simply because they occurred within systems that are not
safety-related. Some of these examples appear in the literature;
others are from personal experience or from private communications.
General
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