Even several years after the terrorist attacks of September 11,
2001, many organizations are ill-prepared to deal with crises,
often opting to deal with them only after the fact. In Code Red in
the Boardroom, Tim Coombs argues that crisis management should be a
variety of activities that the organization performs daily to
prevent crises from occurring. He defines the types of crises an
organization might experience (both internal and external), draws
from a wide variety of case examples, and showcases cutting-edge
techniques that are being tested in the public and private sectors
to demonstrate how crisis management can be hardwired into the
corporate DNA, so that sensing, preventing, and responding quickly
to crises become everyone's responsibility. In the process, he
explores evolving roles for executives, managers, and front-line
employees in communicating and implementing crisis plans.
Ultimately, the book shows readers how proactive crisis management
makes the company stronger, more resilient, and adaptable to
change. A glossary of key terms and templates for establishing a
crisis management program make this book an essential resource for
all organizations. Even several years after the terrorist attacks
of September 11, 2001, many organizations delude themselves about
crisis management. Some enterprises, especially smaller ones, still
believe that a crisis cannot happen to them. Others have gone
through the steps of creating a crisis management plan, but really
pay no more than lip service to the program, and may, in fact, be
creating a false sense of security that leaves the company even
more vulnerable to attack, accident, crime, or other sources of
crisis. Tim Coombs argues that crisis management should not just be
something you do when a crisis hits. It should be a variety of
activities that the organization performs daily to prevent crises
from ocurring. In Code Red in the Boardroom, Coombs defines the
types of crises an organization might experience (both internal and
external), draws from a wide variety of case examples, and
showcases cutting-edge techniques that are being tested in the
public and private sectors to demonstrate how crisis management can
be hardwired into the corporate DNA—so that sensing, preventing,
and responding quickly to crises become everyone's responsibility.
In the process, he explores evolving roles for executives,
managers, and front-line employees in communicating and
implementing crisis plans. Ultimately, the book shows readers how
proactive crisis management makes the company stronger, more
resilient, and adaptable to change. A glossary of key terms and
templates for establishing a crisis management program make this
book an essential resource for all organizations.
General
Imprint: |
Praeger Publishers Inc
|
Country of origin: |
United States |
Release date: |
March 2006 |
First published: |
March 2006 |
Authors: |
W.Timothy Coombs
|
Dimensions: |
235 x 156 x 17mm (L x W x T) |
Format: |
Hardcover
|
Pages: |
152 |
Edition: |
Annotated Ed |
ISBN-13: |
978-0-275-98912-5 |
Categories: |
Books
|
LSN: |
0-275-98912-7 |
Barcode: |
9780275989125 |
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