This book provides an organizational model of the common ground
needed to improve patient care and adapt to today's healthcare
environment. The relationship between a hospital CEO and a general
surgeon and how they aligned, motivated and partnered with
physicians to change the culture of a hospital and implement
patient oriented systems is the essential element of this text.
Sustainable transformation processes will also be presented for the
various roles and contributions of the healthcare team. Written
from a team perspective, Transforming the Patient Experience is a
practical guide for healthcare team members and leaders to follow.
General
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