In Strangers in Their Own Land, the renowned sociologist Arlie Hochschild embarks on a thought-provoking journey from her liberal hometown of Berkeley, California, deep into Louisiana bayou country - a stronghold of the conservative right. As she gets to know people who strongly oppose many of the ideas she famously champions, Hochschild nevertheless finds common ground and quickly warms to the people she meets, people whose concerns are actually ones that all Americans share: the desire for community, the embrace of family, and hopes for their children.

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural". The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.

"The Women, Gender and Development Reader" is the definitive volume of literature dedicated to women in the development process. Now in a fully revised second edition, the editors expertly present the impacts of social, political and economic change by reviewing such topical issues as migration, persistent structural discrimination, the global recession, and climate change. Approached from a multidisciplinary perspective, the theoretical debates are vividly illustrated by an array of global case studies. This now classic book, has been designed as a comprehensive reader, presenting the best of the now vast body of literature. The book is divided into five parts, incorporating readings from the leading experts and authorities in each field. A guide to further reading at the end of each chapter provides a foundation for further study. The result is a unique and extensive discussion, a guide to the evolution of the field, and a vital point of reference for those studying or with a keen interest in women in the development process.

The national bestseller that put "work/family balance" in the headlines and on the White House agenda, with a new introduction by the author.
When "The Time Bind" was first published in 1997, it was hailed as the decade's most influential study of our work/family crisis. In the short time since, the crisis has only become more acute.
Arlie Russell Hochschild, bestselling author of The Second Shift, spent three summers at a Fortune 500 company interviewing top executives, secretaries, factory hands, and others. What she found was startling: Though every mother and nearly every father said "family comes first," few of these working parents questioned their long hours or took the company up on chances for flextime, paternity leave, or other "family friendly" policies. Why not? It seems the roles of home and work had reversed: work was offering stimulation, guidance, and a sense of belonging, while home had become the place in which there was too much to do in too little time.
Today Hochschild's findings are more relevant than ever. As she shows in her new introduction, the borders between family and work have become even more permeable. With the Internet extending working hours at home and offices offering domestic enticements -- free snacks, soft music -- to keep employees later at their jobs, The Time Bind stands as an increasingly important warning about the way we live and work.

Across the world, workers labor without pay for the benefit of profitable businesses - and it's legal. Labor trends like outsourcing and technology hide some workers, and branding and employer mandates erase others. Invisible workers who remain under-protected by wage laws include retail workers who function as walking billboards and take payment in clothing discounts or prestige; waitstaff at "breastaurants" who conform their bodies to a business model; and inventory stockers at grocery stores who go hungry to complete their shifts. Invisible Labor gathers essays by prominent sociologists and legal scholars to illuminate how and why such labor has been hidden from view.

In this new collection of thirteen essays, Arlie Russell Hochschild--author of the groundbreaking exploration of emotional labor, The Managed Heart and The Outsourced Self--focuses squarely on the impact of social forces on the emotional side of intimate life. From the "work" it takes to keep personal life personal, put feeling into work, and empathize with others; to the cultural "blur" between market and home; the effect of a social class gap on family wellbeing; and the movement of care workers around the globe, Hochschild raises deep questions about the modern age. In an eponymous essay, she even points towards a possible future in which a person asking "How's the family?" hears the proud answer, "Couldn't be better."

Across the world, workers labor without pay for the benefit of profitable businesses - and it's legal. Labor trends like outsourcing and technology hide some workers, and branding and employer mandates erase others. Invisible workers who remain under-protected by wage laws include retail workers who function as walking billboards and take payment in clothing discounts or prestige; waitstaff at "breastaurants" who conform their bodies to a business model; and inventory stockers at grocery stores who go hungry to complete their shifts. Invisible Labor gathers essays by prominent sociologists and legal scholars to illuminate how and why such labor has been hidden from view.

A "Publishers Weekly" Best Book of the Year
From the famed author of the bestselling "The Second Shift" and "The Time Bind," a pathbreaking look at the transformation of private life in our for-profit world

The family has long been a haven in a heartless world, the one place immune to market forces and economic calculations, where the personal, the private, and the emotional hold sway. Yet as Arlie Russell Hochschild shows in "The Outsourced Self," that is no longer the case: everything that was once part of private life--love, friendship, child rearing--is being transformed into packaged expertise to be sold back to confused, harried Americans.

Drawing on hundreds of interviews and original research, Hochschild follows the incursions of the market into every stage of intimate life. From dating services that train you to be the CEO of your love life to wedding planners who create a couple's "personal narrative"; from nameologists (who help you name your child) to wantologists (who help you name your goals); from commercial surrogate farms in India to hired mourners who will scatter your loved one's ashes in the ocean of your choice--Hochschild reveals a world in which the most intuitive and emotional of human acts have become work for hire.

Sharp and clear-eyed, Hochschild is full of sympathy for overstressed, outsourcing Americans, even as she warns of the market's threat to the personal realm they are striving so hard to preserve.

A pithy and clear guide to the process of creating and evaluating theory in the social sciences. Using a simple model of theory creation and assessment--and applying it in depth to foundational and still-relevant social and economic theorists such as Durkheim, Marx and Parsons--Neil Smelser shows the way to a better understanding of what social theory is supposed to accomplish and how it can be read critically. First appearing in 1971 as a monograph drawn from his undergraduate class on sociological theory, Dr. Smelser's how-to book is now presented in modern format and with his timeless examples and explanations. Featuring a new Preface by the author, as well as a new Foreword by Arlie Russell Hochschild, this book makes understanding the insides of a theoretical framework as clear as such a daunting feat can credibly be accomplished. Useful for students and researchers learning the tools to read all sorts of theory in a critical manner, its republication and new presentation bring Dr. Smelser's legendary course on social theory to a new generation. Part of the Classics of the Social Sciences Series from Quid Pro Books.

This title is part of UC Press's Voices Revived program, which commemorates University of California Press's mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1986.

"The Women, Gender and Development Reader" is the definitive volume of literature dedicated to women in the development process. Now in a fully revised second edition, the editors expertly present the impacts of social, political and economic change by reviewing such topical issues as migration, persistent structural discrimination, the global recession, and climate change. Approached from a multidisciplinary perspective, the theoretical debates are vividly illustrated by an array of global case studies. This now classic book, has been designed as a comprehensive reader, presenting the best of the now vast body of literature. The book is divided into five parts, incorporating readings from the leading experts and authorities in each field. A guide to further reading at the end of each chapter provides a foundation for further study. The result is a unique and extensive discussion, a guide to the evolution of the field, and a vital point of reference for those studying or with a keen interest in women in the development process.

This title is part of UC Press's Voices Revived program, which commemorates University of California Press's mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1986.

For the African-American community the image of the teenage mother is especially troublesome: all the problems of the welfare systsem seem to spotlight the black teenage mom. This text dispels common percetions of these young women. The author's interviews with the women themselves, and with their mothers and grandmothers, provide a picture of their lives caught in the intersection of race, class and gender. Kaplan challenges the assumption conveyed in the popular media that the African-American community condones teen pregnancy, single parenting, and reliance on welfare. Especially telling are the feelings of frustration, anger and disappointment expressed by the mothers and grandmothers interviewed. And in listening to teenage mothers discuss their problems, Kaplan hears first hand of their relationships with men, and their difficulties with the education system - all factors bear heavily on their status as young parents. Kaplan's own personal experience as an African-American teenage mother adds a personal dimesion to this book, and she offers proposals for rethinking and assessing the class factors, gender relations, and racism that influence black teenagers to become mothers.

"A fascinating read, representing the sociological imagination at its freest and finest. Hochschild has a mind nimble enough to dance -- but always to the beat of generous and compassionate heart."--Barbara Ehrenreich, author of "Nickel and Dimed, On (Not) Getting By in America

"In this set of penetrating and engaging essays, Arlie Hochschild explores the persistent problems of intimacy, family, and care in an increasingly globalized consumer capitalism. Hochschild applies the trademark perception, originality, and human-ness that has made her one of the country's most distinguished and productive sociologists. With their impressive weave of sociological theory, ethnographic research, and analyses of popular culture, these essays are a tour de force."--Juliet Schor, author of "The Overspent American

"In her new book Arlie Hochschild takes a major step beyond "The Second Shift and "The Time Bind by illuminating the achievements and pitfalls of what she rightly characterizes as the stalled revolution for gender equality. Hochschild shows that the idea of the traditional nuclear family, or 'family values, ' is not the solution to all our social problems, but a monumental hoax. Only major changes in the institutional context of family and work can create the conditions for the warm family life that most Americans want."--Robert Bellah, Professor of Sociology, Emeritus, University of California, Berkeley

"In these remarkable essays, Hochschild breaks the well-established academic rule that to be profound you also have to be obscure. She subtly traces the cultural and structural trends that have objectified and commodified intimacy, emotion, personal commitment, and family life. Hermessages are rarely rosy, but never fatalistic, and in all cases carry us beyond conventional wisdom on these elusive topics. Her prose is simultaneously scholarly, insightful, graceful, and full of surprises. What a pleasure it is to welcome this latest work."--Neil J. Smelser, author of "The Social Edges of Psychoanalysis

"Hochschild's work is innovative. It combines close ethnographic study and attention to the details of family and emotional life, with analyses of wider cultural and social trends. The broad scope of her understanding of social life makes her work unusually insightful."--Demie Kurz, author of "For Richer, For Poorer: Mothers Confront Divorce