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Marketing and consumer research has traditionally conceptualized
consumers as individuals- who exercise choice in the marketplace as
individuals not as a class or a group. However an important new
perspective is now emerging that rejects the individualistic view
and focuses on the reality that human life is essentially social,
and that who we are is an inherently social phenomenon. It is the
tribus, the many little groups we belong to, that are fundamental
to our experience of life. Tribal Marketing shows that it is not
individual consumption of products that defines our lives but
rather that this activity actually facilitates meaningful social
relationships. The social 'links' (social relationships) are more
important than the things (brands etc.)
The aim of this book is therefore to offer a systematic overview of
the area that has been defined as "cultures of consumption"-
consumption microcultures, brand cultures, brand tribes, and brand
communities. It is though these that students of marketing and
marketing practitioners can begin to genuinely understand the real
drivers of consumer behaviour. It will be essential to everyone who
needs to understand the new paradigm in consumer research, brand
management and communications management.
* The first comprehensive text to capture the diversity of research
in the area and offer an authoritative and easily digestible
overview.
*Challenges accepted marketing theory such as segmentation and sets
the benchmark for contemporary thinking on topical issues.
* Internationally renowned team of editors and contributors.
Marketing and consumer research has traditionally conceptualized
consumers as individuals- who exercise choice in the marketplace as
individuals not as a class or a group. However an important new
perspective is now emerging that rejects the individualistic view
and focuses on the reality that human life is essentially social,
and that who we are is an inherently social phenomenon. It is the
tribus, the many little groups we belong to, that are fundamental
to our experience of life. Tribal Marketing shows that it is not
individual consumption of products that defines our lives but
rather that this activity actually facilitates meaningful social
relationships. The social 'links' (social relationships) are more
important than the things (brands etc.) The aim of this book is
therefore to offer a systematic overview of the area that has been
defined as "cultures of consumption"- consumption microcultures,
brand cultures, brand tribes, and brand communities. It is though
these that students of marketing and marketing practitioners can
begin to genuinely understand the real drivers of consumer
behaviour. It will be essential to everyone who needs to understand
the new paradigm in consumer research, brand management and
communications management.
This book position itself within Experiential Marketing. It differs
from its competitors by the way it examines the phenomenon of
consumer experience. US competitors consider any consumption
experience as necessarily dependent on the acquisition of products
and services from the market, this book acknowledges that everyday
life is largely comprised of experiences based on elements acquired
in other ways (the family, friends, the state). Where its US
competitors suggest to companies that they have to build a long
series of strong emotions and unforgettable and extraordinary
experiences for the consumers, this book highlights the need of
letting the consumers construct their experience themselves,
instead of pre-planning extraordinary experience for them. This
book is less of a 'how to do' text and more comprehensive that its
competitors. Experiential marketing is a topic that encapsulates
several previous lectures or courses such as 'Store Design', 'Brand
Management' (see the notion of Brand Experience) and 'E-marketing'
(see the notion of Virtual Experience). We expect this topic to
become on a par with Relationship Marketing. Already, CEM (Customer
Experience Management) is challenging CRM (Customer Relationship
Management). Thus, the number of Experiential Marketing courses
could increase in the near future especially as one of the Advanced
Marketing Courses. Comprehensive and accessibly written, this text
takes an international, although predominantly European approach.
Its unique contribution to this emerging subject will be invaluable
to all students engaged with customer experience management,
relationship marketing and brand management.
This book position itself within Experiential Marketing. It differs
from its competitors by the way it examines the phenomenon of
consumer experience. US competitors consider any consumption
experience as necessarily dependent on the acquisition of products
and services from the market, this book acknowledges that everyday
life is largely comprised of experiences based on elements acquired
in other ways (the family, friends, the state). Where its US
competitors suggest to companies that they have to build a long
series of strong emotions and unforgettable and extraordinary
experiences for the consumers, this book highlights the need of
letting the consumers construct their experience themselves,
instead of pre-planning extraordinary experience for them. This
book is less of a 'how to do' text and more comprehensive that its
competitors. Experiential marketing is a topic that encapsulates
several previous lectures or courses such as 'Store Design', 'Brand
Management' (see the notion of Brand Experience) and 'E-marketing'
(see the notion of Virtual Experience). We expect this topic to
become on a par with Relationship Marketing. Already, CEM (Customer
Experience Management) is challenging CRM (Customer Relationship
Management). Thus, the number of Experiential Marketing courses
could increase in the near future especially as one of the Advanced
Marketing Courses. Comprehensive and accessibly written, this text
takes an international, although predominantly European approach.
Its unique contribution to this emerging subject will be invaluable
to all students engaged with customer experience management,
relationship marketing and brand management.
With this book comes a message that the authors have for management
and entrepreneurship experts around the world. Beyond the myth of
the ‘start-up nation’, ‘hypergrowth’, and speculation on
future business value, there exists an alternative form of
entrepreneurship that young entrepreneurs are embracing. They call
it “entrepreneurial activism†and its philosophy is
“community first, start-up secondâ€. Guiding entrepreneurs to
reap the benefits of brand and market development, the authors
present a five-step approach on how to develop a community and
launch a start-up within it. This guide explores how best to define
a cause and create a movement, to recruit volunteers and create
opportunities within a community. The collaboration between the
three authors creates an enticing mix of entrepreneurship and
marketing perspectives that bridges the academic and professional
worlds and shares a wealth of business expertise and experience
from three continents.
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