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A two-volume boxset facsimile of the first printing of Complexity and Contradiction paired with a compendium of new scholarship on and around Robert Venturi’s seminal treatise. First published in 1966, this remarkable book by Robert Venturi has become an essential document in architectural literature. This two-volume boxed set presents a facsimile of the first printing of Complexity and Contradiction paired with a compendium of new scholarship on and around Venturi’s seminal treatise. Ten essays and a selection of original papers – introduced at a three-day international conference co-organized by MoMA to celebrate the fiftieth anniversary of the book – address diverse issues, such as the book’s relationship to Venturi’s own built oeuvre and its significance in the contemporary landscape. Together, these volumes expand the horizons of Venturi’s original ideas on creating and experiencing architecture.
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans-clients that will never leave.
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