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Personalized recommender systems have become indispensable in
today's online world. Most of today's recommendation algorithms are
data-driven and based on behavioral data. While such systems can
produce useful recommendations, they are often uninterpretable,
black-box models that do not incorporate the underlying cognitive
reasons for user behavior in the algorithms' design. This survey
presents a thorough review of the state of the art of recommender
systems that leverage psychological constructs and theories to
model and predict user behavior and improve the recommendation
process - so-called psychology-informed recommender systems. The
survey identifies three categories of psychology-informed
recommender systems: cognition-inspired, personality-aware, and
affect-aware recommender systems. For each category, the authors
highlight domains in which psychological theory plays a key role.
Further, they discuss selected decision-psychological phenomena
that impact the interaction between a user and a recommender. They
also focus on related work that investigates the evaluation of
recommender systems from the user perspective and highlight
user-centric evaluation frameworks, and potential research tasks
for future work at the end of this survey.
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