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The rapid pace of technological innovation and the effects of the
Information and Communications Technology (ICT) revolution have
resulted in dramatic changes on a global scale, from the
empowerment of the individual to the spawning of global markets.
From the business perspective, the widespread deployment of
Information Technology (IT) has resulted in many organisational
changes and the development and use of new management and business
processes. An important challenge for today's manufacturing
organisations is to be able to anticipate the impact of investments
in new (frequently IT-based) manufacturing technologies and
programmes. Ideally, management needs to be able to identify and
articulate the many ways in which investment decisions influence
their organisation - in terms of performance across a range of
measures. Furthermore, in today's manufacturing environment, it is
increasingly necessary that a close relationship exists between
manufacturing decision making and corporate business strategy, so
that manufacturing decisions complement and are fully aligned with
the organisation's strategic objectives.
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