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Snow fell quietly the night before and the morning sun was shining
brightly under the blue sky the next day. Looking out to the
snow-white garden from a large w- dow, Sid Winter, one of the
contributors to this book, was beaming with smile. It was such a
nice and calm morning in the middle of December at a summer resort
hotel one hour from Tokyo. That morning, he was going to present
the last paper to our conference and to everyone's surprise, in the
very same morning a praising book review of the Japanese
translation of his famous book appeared in the major economic
journal in Japan. Everyone congratulated him for the coincidence
and it was such a happy ending to the three-day conference. The
atmosphere of the conference, out of which this book grew, was very
st- ulating and cordial at the same time. Without picking on the
minor defects of the presented papers, every participant was trying
to contribute by probing the issues presented deeper and trying
suggestions to make the papers better. Among others, Bruce Kogut
was responding fondly on Jiro Nonaka's comment on his paper and
Dong-Sung Cho was trying to expand even more the already very broad
conceptual framework that Hiro Itami presented. For sure, the
dynamics of knowledge creation was at work in the conference room
and the dining hall.
Snow fell quietly the night before and the morning sun was shining
brightly under the blue sky the next day. Looking out to the
snow-white garden from a large w- dow, Sid Winter, one of the
contributors to this book, was beaming with smile. It was such a
nice and calm morning in the middle of December at a summer resort
hotel one hour from Tokyo. That morning, he was going to present
the last paper to our conference and to everyone's surprise, in the
very same morning a praising book review of the Japanese
translation of his famous book appeared in the major economic
journal in Japan. Everyone congratulated him for the coincidence
and it was such a happy ending to the three-day conference. The
atmosphere of the conference, out of which this book grew, was very
st- ulating and cordial at the same time. Without picking on the
minor defects of the presented papers, every participant was trying
to contribute by probing the issues presented deeper and trying
suggestions to make the papers better. Among others, Bruce Kogut
was responding fondly on Jiro Nonaka's comment on his paper and
Dong-Sung Cho was trying to expand even more the already very broad
conceptual framework that Hiro Itami presented. For sure, the
dynamics of knowledge creation was at work in the conference room
and the dining hall.
Successful corporate strategies, says this leading professor of
management, depend upon dynamic marshaling of a firm's "invisible
assets"-information-based resources such as technological know-how,
the visibility of a brand name, or knowledge of a customer base-as
well as tangible assets such as people, goods, and money. Hiroyuki
Itami emphasizes the ways strategy must fit the firm's external
environment (customers, competitors, and ever-changing technology)
and also the importance of internal fit within the organization. He
uses invisible assets as a single organizing concept to discuss the
appropriateness of strategy in each area. Strategy, Itami insists,
must be adapted to rapidly changing conditions and must sometimes
be prepared in advance of expected change. The most powerful
strategy may often intentionally create imbalance in the short run
in order to accumulate invisible assets and energize the
organization. Itami examines successful strategies of Japanese
firms, which have always operated in an environment of uncertainty
and all-pervasive change. Sony and Honda are not the only examples,
however-Itami also discusses IBM, Volkswagen, and the Swiss watch
industry. The range of examples gives the book wide applicability
and appeal to American business executives, who are now facing a
similar situation of rapid change. The clarity and sound
construction of Itami's argument will make it useful not only to
MBAs and theorists of international business and comparative
management, but also to "real world" planners and managers who are
currently coping with just the sort of situations Itami describes.
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