For courses in sales management. Sales Management, 1/e is the only book on the market that prepares students to become effective sales managers in today's hyper-competitive, global economy-by integrating current technology, research, and strategic thinking activities.

In Just Do It! Eray Honeycutt gives the reader insights into how he overcame early odds (and a life-threatening assault) as he scaled the ladder of success with persistence and zeal. He also sheds valuable light on how anyone interested in the food and beverage/lodging industries can bypass difficulties that would otherwise inhibit progression in those careers. The complete overview of Eray's life gives the reader a clear understanding how faith, love, determination and perseverance have underscored his drive to succeed and find fulfillment and happiness. The icing on the cake is Eray's love of yachts and classic cars, which he learned to restore from frumpy to fantastic - even award winning - in both categories. Just Do It! is a breezy, uplifting read that provides both substance and inspiration, laced deliciously with just the right amount of humor. Above all, it offers the reader keen insights into the power of positive living.

The nineteenth-century roots of environmental writing in American literature are often mentioned in passing and sometimes studied piece by piece. Writing the Environment in Nineteenth-Century American Literature: The Ecological Awareness of Early Scribes of Nature brings together numerous explorations of environmentally-aware writing across the genres of nineteenth-century literature. Like Lawrence Buell, the authors of this collection find Thoreau's writing a touchstone of nineteenth-century environmental writing, particularly focusing on Thoreau's claim that humans may function as "scribes of nature." However, these studies of Thoreau's antecedents, contemporaries, and successors also reveal a range of other writers in the nineteenth century whose literary treatments of nature are often more environmentally attuned than most readers have noticed. The writers whose works are studied in this collection include canonical and forgotten writers, men and women, early nineteenth-century and late nineteenth-century authors, pioneers and conservationists. They drew attention to the conflicted relationships between humans and the American continent, as experienced by Native Americans and European Americans. Taken together, these essays offer a fresh perspective on the roots of environmental literature in nineteenth-century American nonfiction, fiction, and poetry as well as in multi-genre compositions such as the travel writings of Margaret Fuller. Bringing largely forgotten voices such as John Godman alongside canonical voices such as Nathaniel Hawthorne, Herman Melville, Walt Whitman, and Emily Dickinson, the authors whose writings are studied in this collection produced a diverse tapestry of nascent American environmental writing in the nineteenth-century. From early nineteenth-century writers such as poet Philip Freneau and novelist Charles Brockden Brown to later nineteenth-century conservationists such as John James Audubon and John Muir, Scribes of Nature shows the development of an environmental consciousness and a growing conservationist ethos in American literature. Given their often surprisingly healthy respect for the natural environment, these nineteenth-century writers offer us much to consider in an age of environmental crisis. The complexities of the supposed nature/culture divide still work into our lives today as economic and environmental issues are often seen at loggerheads when they ought to be seen as part of the same conversation of what it means to live healthy lives, and to pass on a healthy world to those who follow us in a world where human activity is becoming increasingly threatening to the health of our planet.

As sales managers are encouraged to manage increasingly global territories, the art of selling is more complicated than ever and the rules of negotiation more diverse. This book considers the many facets of cross-cultural sales management, to provide salespeople and managers with a guide to making the most of the global sales force. Topics covered include:

· Cross-cultural negotiations
· Hiring, training, motivating and evaluating the international sales force
· Customer Relationship Management (CRM)
· Sales territory design and management

Included in the book are 10 case studies, featuring companies from the US, Europe, New Zealand and Asia, all designed to give both sales students, salespeople and their managers an explanation of what diverse cultures entails, and the dilemmas, situations and opportunities that arise when selling across borders. Key examples of case studies: Asia Hotel Group, New Zealand Wines, Pacifico Software (US), Smith and Nephew (Spain), European Training Wreck (US-Europe), Mount Juliet Estate (Ireland), BP Fujian: Marketing LPG in Fuzhou (China).

The authors have international experience of both the theory and practice of selling, and have brought together the most up-to-date information to guide salespeople through the global marketplace. Sales Management: A Global Perspective differentiates itself from existing sales books, in that it clearly addresses the global marketplace, a subject neglected by most other texts. While still tackling sales from a managerial perspective, the cross-cultural approach of this volume makes this essential reading for sales management students and sales managers seeking to succeed in global sales.

Related link: www.routledge.com/textbooks/0415300444

The book is divided into five parts: (1) Emotions, Imagination, and Physiology of Relationships, (2) Bases of Relational Scripts, (3) Relational Escalation and Deescalation, (4) Relationship Scripts in Context, and (5) Cautions and Recommendations. The authors discuss the basis of relationship scripts, emotions, imagery, and physiology of relationships including romance, friendship, work associates, mentors, and Facebook friends. They argue that people's expectations for relational development influence their communication, faith, and commitment in relationships. Misconstruing sexual or flirtatious intent, for example, is derived from having different scripts about attraction. They discuss abusive relationships including characteristics of abusers, stalking, and verbal and physical aggression. Designed for classes in psychology, communication, sociology, family studies, and social work, this book provides a comprehensive overview of how scripts and communication are used in relationships. Guidelines based on developing and improving verbal and nonverbal communication competence are provided. A downloadable teacher's guide is also available.