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The book presents a user-oriented methodology for formative
(technology) assessment at the development of medical IT-based
solutions throughout a system's life-cycle, i.e. from the
conception of an idea to disposal of the materialized solution. The
methodology developed was tested in a full scale prospective
application. Three basic cognitions underpin the entire work: 1)
the users of the medical application domain are responsible (and
liable) for the level of quality of their service provision within
the Healthcare scenario; 2) users are experts at their work (the
Healthcare service), and the IT-professionals are not; and 3)
introduction of a non-trivial IT-based solution implies
re-engineering of the business of the organization into which it is
introduced.
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