As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries.
 
The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.

Community Music Today highlights community music workers who constantly improvise and reinvent to lead through music and other expressive media. It answers the perennial question "What is community music?" through a broad, international palette of contextual shades, hues, tones, and colors. With over fifty musician/educators participating, the book explores community music in global contexts, interconnections, and marginalized communities, as well as artistry and social justice in performing ensembles. This book is both a response to and a testimony of what music is and can do, music's place in people's lives, and the many ways it unites and marks communities. As documented in case studies, community music workers may be musicians, teachers, researchers, and activists, responding to the particular situations in which they find themselves. Their voices are the threads of the multifaceted tapestry of musical practices at play in formal, informal, nonformal, incidental, and accidental happenings of community music.

Community Music Today highlights community music workers who constantly improvise and reinvent to lead through music and other expressive media. It answers the perennial question "What is community music?" through a broad, international palette of contextual shades, hues, tones, and colors. With over fifty musician/educators participating, the book explores community music in global contexts, interconnections, and marginalized communities, as well as artistry and social justice in performing ensembles. This book is both a response to and a testimony of what music is and can do, music's place in people's lives, and the many ways it unites and marks communities. As documented in case studies, community music workers may be musicians, teachers, researchers, and activists, responding to the particular situations in which they find themselves. Their voices are the threads of the multifaceted tapestry of musical practices at play in formal, informal, nonformal, incidental, and accidental happenings of community music.

An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.

David Paul enjoys his job as a program instructor for developmentally challenged adults. He gets along great with his coworkers, and he thrives on the challenge each day brings. But it's the special relationship with an elderly resident named Huey that David treasures most. After a new group home manager, Brad Ramsey, takes charge of Huey's residence, David begins to suspect the charismatic Brad is not all that he seems. Before long, David suspects that Brad is ritualistically torturing Huey. But how will he prove it? Frustrated with his inability to protect his vulnerable friend, David is further shocked when Huey mysteriously disappears. Both the police and David are baffled over the strange image left behind on Huey's bed linens. It bears a marked resemblance to the famous Shroud of Turin. Why was this modern duplicate to the Shroud of Turin created? As David digs deeper into the mystery, his journey takes him through danger and unrequited love, ultimately culminating in a battle between good and evil.